Grand Excelsior Hotel Deira ( Formerly Sheraton Deira ), Dubai

Al Muteena Street, Po Box 5772 Deira, Dubai, United Arab Emirates, , Deira United Arab Emirates Al Muteena Street, Po Box 5772 Deira, Dubai, United Arab Emirates, Deira , United Arab Emirates

20 Reviews | 4/5

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Grand Excelsior Hotel Deira ( Formerly Sheraton Deira ) Overview

Location is what makes Sheraton Deira Hotel a popular choice with Dubai visitors. Situated smack dab in the heart of the city, Sheraton Deira also provides ample accommodation options and facilities for the comfort of its patrons.With 223 guestrooms, including non-smoking ones, Sheraton Deira provid

Amenities

Restaurant Wi-fi Gym Swimming Parking

Map Location

Reviews (20)

All reviews were given by users who stayed at this hotel

RATING SUMMARY

4 /5

(based on 20 reviews)

Excellent
4/20
Very Good
12/20
Average
2/20
Poor
2/20
Terrible
0/20

TRAVELLER RATING

Location
4.1/5
Hospitality
3.9/5
Facilities
3.9/5
Cleanliness
4.1/5
Value for Money
3.8/5
Food
3/5

REVIEW SUMMARY

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Anjali

Mon, Sep 25, 2017

Location is not so good.

2.3Family traveler

It was an average stay overall. As we had to stay for one night only. We managed. The staff take long time to process at the reception. Not much happy .. The location makes you hard to believe that you are in Dubai. 4/10

Kiran Potturi

Fri, Aug 4, 2017

Location and near to super market

4.3Solo traveler

Very good location. Good swimming pool. Near Indian hotels like Saravana and Annapurna and super markets like Lulu Hyper united hyperket is walkable. If one should thank go for daily walking there is a track to opp this hotel.

Naeem

Sat, Aug 19, 2017

Luxury stay

5.0Solo traveler

The hotel was very rich and luxury .. Was perfect and outstanding hotel .. Was very friendly and perfect to stay. Located hotel in the heart of middle city .. Overall was extremely good and value for money.

Sathishkumar Ganesan

Sun, Oct 1, 2017

Location is good

4.1Solo traveler

Location is near by Airport. They are doing good service and support. Nice place to stay!!! They have arranged Room before my check in time... The hotel is very near by Deira and alras. So for purchasing is also very easy to access. Totally nice place to stay.

Hirrook Poddaar

Fri, Sep 8, 2017

The hotel is Grand Excelsior now and not Sheraton

2.3Couple traveler

Good Noon, I stayed in this property in room no. 103 a. Wanted to let you know that I also stayed with this property when it was Sheraton however since then everything remains that nice the interior the rooms all same and nice however hospitality WORST!! I checked in and the room phone was not working had to go down to ask someone to fix it. Then the fridge doesn't work had to make several calls to get the fridge fixed as needed to keep medicine so it was that important. In the breakfast table while asking for few pieces of butter your staff denied however on saying that I will review the service in Tripadvisor the manager apologized and fixed it. The washroom flush isn't working properly. I just received a call from a filipino lady around 12:35 pm approx asking me when will you check out upon saying in an hour she was rude and said not possible in a very indecent manner. This Pauling and nuisance was the hospitality. Last time I stayed with their but Dubai hotel and it was more worst however I didn't reviewed as the manager requested and pleaded me and as a courtesy extended my check out till 4pm. I have photo proofs of what nuisance happened with them earlier hotel stay. The room was water logged. This time I reviewed in Tripadvisor too.. Regards Hirok 0507867448