The Leela Hotel

Good and pleasant stay. Room and hotel premises was neat and clean. Only the drawbacks was TV & Room locking system which was still old generation.

We we entered a room we feel like we enter to Owen it’s super hot and immediately I call the reception and they informed they will check but not any response or nobody come to my room so I need to call again and maintenance guy come just to say that I need to wait another 30 minutes to get cool room as ac will turn on once I enter the room only , leaving this issue everything was good

Nice

Nice property to stay in budget. Near to city centre metro station diera. Neet and clean rooms and reception also

The hotel’s location is fantastic, but the service fell short of expectations. The washroom was not properly cleaned, and there was no water stopper in the basin. While the room was decent, the cleanliness did not meet the high standards one would expect from a leela hotel.

The property at the lobby was okay. The room provided to us for our stay had a number of issues. 1 lights and switches that were not working. 2 hot water was only tepid after a half our of letting the tap run, as instructed by the staff at the reception. No hot water bath i was looking forward to after a tiring trip to the city. 3 no adapters for charging phones, not even a usb port, which could be plugged into to charge the phone.

The room quality was not at all good. There was no hot water for 1 night.

Pleasant stay and right in the middle of deira and close to deira city centre surrounded by restaurants

Though the hotel is in 4-star category, but the services & the ambiance was just of any other average 2-star hotel. From reception till checkout, nothing gave any professional feel. I stayed for 3 nights, but didn’t get housekeeping service, even after reminding. No change of bed-sheets, towels, just got the water bottle. Even not replaced the used glasses or cups. I will certainly not going to stay there in future.

I didn’t stay at hotel i reached to the receptionist i give them my id to give me the room and i ask for a room with no sound calm i was tired because the hotel was full of music at the reception area then i ask to the receptionist to provide me adapter for my phone changer she told me no stay at the receptionist area if you want to charge phone, so as long i will stay at the reception area with loud music why i stay, i went out and i see her happy that i didn’t stay and i lose my money.

It was our worst experience. Hotel room was just like 3rd class hotel. Bas smell. No iron no mini fridge. No tissue box. No toilet tissue. And no electric catle. I called at reception 5 times but no positive response

It was my first and worst experience in leela hotel. I hope i'll never come again in this hotel again

Hotel was very nice comfortable stay hope to stay again with the leela hotel nice stay price was also nice

Very bad exeperince hotel not clean very old, hotel need maintenance sound of night club is higher

Food is ok. Location easy to reach. Facilities room not in good condition

Very bad, old, dirty, bad smell in room, no worth even for 50 aed, also they rented the parking to others and you cannot find place in parking

Room was clean but service was slow.. we got 2 small bottle of water and when we asked for more they charged us 5aed for small bottle

Good service hotel nee t and clean food is good location is very good suitable price services are provided by the hotel bar spa swing

Smelly and suffocating room. Bed linen was not clean and smelly. Planed to stay for 7 night but had to check out after first night only

Good I like the hotel very nice …