Hotels in Shanghai

Very poor check in and guest service manager service no water Available at entrance always empty shuttle service poor not available but was mentioned on line incorrectly, no smile, need efficiency, polite staff

I have stayed in many hotels in China. THis is so far the best hotel we have stayed in China

The entrance lobby was excellent and lady at the reception was very polite and checked me in few minutes. The room was spacious and comfortable. For an apartment type room there was no kitchen appliances like plates and bowls. There was nothing vegetarian in breakfast menu. I never had breakfast from hotel. The metro station was 2 minutes walk. Good stay for business. Overall quite decent.

Hotel is not at all a value for money. Hotel is not as per star rating. It was told that the hotel is english friendly but their english was horrible. Should have got better deals in other hotela at much cheaper rate in the same location

Have been with my family for 3 days in the hotel. The hotel is well-maintained and well-furnished, good and lavish rooms. A beautiful view from the hotel. Location of the hotel is very convenient to travel to any place in a short time.

Excellent Location, very courteous, excellent service. They can do something to improve the restaurants and then it will be a great place !!! Need to have more options on Menu though. But overall a great experience !! Staff was exceptionally courteous and helpful.

Worst air conditioning system. I was not able to sleep as it was quite hot as room temperature did not go below 28 degree. Advantage for business you are interested in purchasing hardware and electric spares. Wholesale cloth market is at walking distance. Near to East Nanjing Lu Metro station

This is best location and metro station is near by hotel and metro station have sh oping Maket (APA plaza )good experience hotel staff is excellent and cooperative, front desk staff so helpful, this is very near the expo center

Average stay. Facilities were below average. Staff was cold not welcoming though cooperative. Vegetarian food choices are limited. Near to the railway station. WiFi speed was very low inside the room. Not recommended for business travel.

Great Hotel, enjoyed my stay. Looking forward to next stay.

Superb location. Very convenient to reach speed trains as well as flight. Breakfast had good spread but lots of fruits made up for Indian breakfast. Fast check-in and check-out. Need more international channel on TV. Good housekeeping and clean rooms.

Excellent and courteous staff, particularly the Manager Ms. Flora, secondly concierge was very helpful finding the locations and restaurants, overall a very good experience. Ms. Flora the Manager also helped us with early check in at the hotel.

We got a great deal for three nights for three people through MakeMyTrip, it is a great hotel, good staff, but breakfast was not included, which was costly for per head, so we walked across, lots of restaurants around. Overall happy place and great stay.

Not the prettiest hotel, but is it cheap and is located at a good location with great food around for convenience.

It's OK location is GOOD english is a bit problem otherwise it's OK we always prefer to stay there service is good and food is good too. Nothing much to write 4 now, the reception staff should be more friendly and accomodative towards the guest. Also the check out time should be extended a bit.

Good service & Good hotel. Check in & check out experience was very pleasant. Location is nice & super market & Starbucks coffee center was added advantage. Price to value is good. Enjoyed Breakfast too. Train station is just walking distance & hence it's convenient.

I was there with a group for a business conference for 4 days. The hotel is situated right across People's Square Metro Station so metro access was very convenient. Nanjing Road - Pedestrian Street is right across the hotel too and is filled with shopping and attractions. A little expensive but great stay overall.

This is a good hotel near airport pickup and drop service are good breakfast was so staff doesn't know English. So their was a lot of difficulty in commendation market was on foot steps you can buy anything.

Low cost average hotel. The facilities are not of IBIS standard. Reception staff is helpful but not easy to communicate. Location is very peaceful and whenever you go out make sure you have the address written in Chinese. Subway metro is nearby so easy to travel and it is cheap too.

Hotel is very good. Very good location, near to metro station and city centre. Room was very big and clean. This is good choice for travellers who want to discovery city. Staff was very kind and helpful. The room was very silence and with good view for Pudong.

Hotel staff is helpful, location is good but staff speak very less english but this is common across China. Hotel facilities are also good and hotel is beautiful. Overall its a value for money hotel and worth every penny. Though it would have been good if hotel has some email ID to contact to.

Excellent stay, rooms spacious and quiet, staff attentive and friendly. 5 minute walk to nearest subway station. Full Hilton facilities including swimmimg pool, gym and sauna. Good range of food available at buffet breakfast. All in all a very pleasant stay - would stay there again.

Location is 2km away from yu garden but those who travel from metro usually its good for them cos metro station is very close from here just at the walking distance. Rooms here were clean, banks are near by so that you can get the money converted . Room service is quite slow

Ideally located next to Nanjing Road, the happening place in Shanghai. Also near to metro station East Nanjing road. Helpful front desk people, particularly the concierges. Absolutely value for money.

It's Good!!

I have stayed 3 times here. It's convenient if you like a gym and a hair salon. They are next to each other. The stylist William is excellent. He can do cuts, color and great blow drys. The rest of the staff and service at this hotel is mediocre to poor. Room service is uneven. If you get an attentive manager, the server will remember to put cutlery on the tray. The food quality is over priced for what you get. Menu is incorrect so, always ask. The receptionist borders on rude, especially the men. It's like they are tired of clients. This caters primarily to local tourists and business. It's ok.

As all the aspects were good. Biggest advantage is that the hotel has free pickup and drop to Hongqiao Airport and railway station from 6am to 10.30 pm. Western breakfast was good but will be happy if some additional items are there in bread varieties.