Hotels in Shanghai

Debit money from credit card without any information. Makemytrip say PAY AT HOTEL policy but hotel debit money without any Information. When check in and check out NO STAFF to get luggage to room and to lobby after so many call. Very bad 5 star experience.

I have stayed at Panorama several times. Since the dismantling of the old Waibaidu Bridge (for a long renovation) access to The Bund has become adventerous. Nearby old quarters have been flattened and Panorama is in the middle of a huge construction site. THUS its location is not so beneficial anymore. Breakfast buffet is great as always. Rooms are relatively small, but clean and I like their wooden floors. This time noice from neighbouring room was somwewhat disturbing as the sound isolation seems to be minimal. Also I was annoyed by cigarette smoke coming from air-conditioning. I'll wait until the neighbourhood has been ready-constructed and renovated Wiabaidu Bridge is again on its old place before choosing Panorama again.

Have been with my family for 3 days in the hotel. The hotel is well-maintained and well-furnished, good and lavish rooms. A beautiful view from the hotel. Location of the hotel is very convenient to travel to any place in a short time.

There should be some additions to the menu for Vegetarians, otherwise a nice hotel with close proximity to Pudong airport. The hotel provides free shuttle service to the airport and it takes only 10 minutes to reach there.

Excellent location. It is best tourist place just 10 min away. Bund, Yu Garden & Shopping mall Raffle City are the best attraction just 5 min. While Location is perfect, the service needs to be improved. May be I was unlucky but Bathroom needs maintenance.

It's OK location is GOOD english is a bit problem otherwise it's OK we always prefer to stay there service is good and food is good too. Nothing much to write 4 now, the reception staff should be more friendly and accomodative towards the guest. Also the check out time should be extended a bit.

This is a good hotel near airport pickup and drop service are good breakfast was so staff doesn't know English. So their was a lot of difficulty in commendation market was on foot steps you can buy anything.

Excellent Location, very courteous, excellent service. They can do something to improve the restaurants and then it will be a great place !!! Need to have more options on Menu though. But overall a great experience !! Staff was exceptionally courteous and helpful.

Great Hotel, enjoyed my stay. Looking forward to next stay.

Overall good experience, hotel service is very good. Hotel is at good location, restaurant, fast-food, McDonald's, burger king etc. ), Metro (fangdian road line number 9) all are at walkable distance

Its good experience to stay there, very convenient for traveler who want to visit surrounding Shanghai Property is near by high speed railway, local airport. Also it is good to experience in side hotel

Excellent stay, rooms spacious and quiet, staff attentive and friendly. 5 minute walk to nearest subway station. Full Hilton facilities including swimmimg pool, gym and sauna. Good range of food available at buffet breakfast. All in all a very pleasant stay - would stay there again.

As all the aspects were good. Biggest advantage is that the hotel has free pickup and drop to Hongqiao Airport and railway station from 6am to 10.30 pm. Western breakfast was good but will be happy if some additional items are there in bread varieties.

Good service & Good hotel. Check in & check out experience was very pleasant. Location is nice & super market & Starbucks coffee center was added advantage. Price to value is good. Enjoyed Breakfast too. Train station is just walking distance & hence it's convenient.

Internet connection is the hotel have been a pain to an extent I checked out earlier and moved to another property. Location is far from anything. Other than that, rooms are nice, hotel is clean and interior design is pretty. Service is okay, but could be better.

Ordinary service. Good for a day or two stay. If you plan to stay in Shanghai for more than 2 days, you should pick a hotel closer to the bund or in the pudong area. Restaurant is not that good and there are no convenient stores or restaurant nearby this place.

It is located centrally in the Businesshub of Shaghai. Most of the malls / offices are a waling distance. But the overall facilities in the Apartment are average in comparison to the price charged. Variety of food is available in the hotel. WiFi was not working atleast when I tried to use it.

I have stayed 3 times here. It's convenient if you like a gym and a hair salon. They are next to each other. The stylist William is excellent. He can do cuts, color and great blow drys. The rest of the staff and service at this hotel is mediocre to poor. Room service is uneven. If you get an attentive manager, the server will remember to put cutlery on the tray. The food quality is over priced for what you get. Menu is incorrect so, always ask. The receptionist borders on rude, especially the men. It's like they are tired of clients. This caters primarily to local tourists and business. It's ok.

They even did not change bed sheet for new guest.

Worst air conditioning system. I was not able to sleep as it was quite hot as room temperature did not go below 28 degree. Advantage for business you are interested in purchasing hardware and electric spares. Wholesale cloth market is at walking distance. Near to East Nanjing Lu Metro station

Very poor check in and guest service manager service no water Available at entrance always empty shuttle service poor not available but was mentioned on line incorrectly, no smile, need efficiency, polite staff

Very cooperative staff and cozy rooms. I got an upgrade. The girl at reception - Lu ke Han was extremely helpful also the other staff. I was staying with family. Very close to Bund, People Square and Metro subway East Nanjing Rd.

Well located with most tourist attractions within 5 kms radius, a food court @ about 1. 5 kms walk (with vegetarian options) and several shopping complexes around. The hotel had very spacious rooms and great facilities (pool, gym etc). Cost of food and drinks was very reasonable to dine in.

I stayed at this hotel in a business suite - about 45 sq m. Very spacious - it included a kitchen with washing machine, freeze and gas oven. Very close to subway, shopping mall and eating joints. Good value for money. Things to improve: 1) Sofa set in the suite needs improvemnt - seats have sagged. 2) How about keeping a microwave oven in the kitchen. 3) There is a washing machine but there is no place to dry the clothes - on the balcony a clothes line can be provided. 4) How about keeping some utensils in the kitchen.

Average stay. Facilities were below average. Staff was cold not welcoming though cooperative. Vegetarian food choices are limited. Near to the railway station. WiFi speed was very low inside the room. Not recommended for business travel.

I have stayed in many hotels in China. THis is so far the best hotel we have stayed in China