Novotel World Trade Centre

Room no 926 allotted had a rattling sound coming , house phone was in audible . Service requests needed repeated reminders and were attended after 45 minutes follow up.

Just had an extremely disappointing experience at this hotel! I was shocked to find a cockroach around my toothbrush in the bathroom and two more crawling on the floor. This is a serious hygiene and safety issue & they just ignored it completely. I reported it immediately; a duty manager visited, removed the cockroaches, and said they would “see what they could do.” Heard nothing back! A checkout, staff dismissed the complaint, refused to provide any written acknowledgment, and offered no resolution or proper apology. No guest should experience unsafe, unsanitary conditions and such poor handling of a legitimate complaint. Thank you for ruining our break after a long week :(

Stayed at the hotel for work, it was very convenient, the food was good, and the staff were helpful. It has a 24/7 mini mart, very useful

Property and food was good, but we face issue to access the room as the assigned room entry key was not working. We have to highlight and wait for it to get fix. Otherwise overall experience is above average

Prompt service and great hotel rooms. Location is near metro station. Amenities were good, hot water is also available. Enjoyed the stay here.

Value for money Unbelievable hospitality Great buffet breakfast Good location Clean and cosy rooms Good room view Close to all attractions

The hotel was good clean and the location was very convenient. It is a basic hotel so there should not be expectations of luxury service. Room service was slightly slow. Overall a good experience and value for money

It was great experience. The hospitality was excellent and food was yummy. The rooms were cleaned...

PROS Rooms were neat. Staff is good. CONS The breakfast spread for Asian section was average. The basin in the bathroom had water clogging. The swimming pool did not have floats for kids.

My stay with family was good at Novotel, near world trade centre, Dubai. Staffs were very cooperative and polite. Room service was excellent, not all toilet accessories were provided at the time of check-in however it was provided on call. Coffee service was excellent no matter you call them late at night as well. I was with my 2 children so felt like the room suze provided was bit small compared to other Novotel properties provided to me earlier at Barsha.. Pool was ok children enjoyed, breakfast was not up to the expectations as the choice was limited and it was crowded as well. Gym was good. property was well maintained and very clean.

it was a nice property situated almost at centre to various main attraction. Breakfast was ok type(veg menu was less)Overll nice stay

good location , got taxi easily and close to all the hubs. hotel had iftar dinner which was amazing. breakfast time crowded as no tables coffee machines too crowded no hot soya milk so managed with machine coffee

It was a great stay for a night. The hotel staff was good, service was up to mark. overall it was a very good experience.

i had the pleasure of staying at novotel for five days, and it was an absolutely excellent experience. from the moment i arrived, the hospitality of the staff stood out—they were warm, attentive, and went above and beyond to make my stay comfortable. the breakfast options were outstanding, with a wide variety of delicious dishes catering to all tastes. it was a delightful way to start each day. the hotel also offered breathtaking views, which added a sense of tranquility to the stay. the rooms were clean, spacious, and well-maintained, making it a perfect blend of comfort and luxury. overall, this hotel exceeded my expectations in every way. i highly recommend it to anyone looking for an exceptional stay!

The hotel stay was fantastic! impeccable service, clean and spacious rooms, and a delicious breakfast. The staff was friendly and attentive, making it a truly memorable and relaxing experience.

Excellent help desk services, room service and nice restaurant. Ambience is very good and on walking distance from metro. Was given room with view of iconic bhuj khalifa.

The stay was excellent with neat and tidy room. Thanks to the administration who were very kind to get my room changed after couple of hours stay due to construction sound from the nearby plot and also support a 18 hour late checkin. The location and the free shuttle service support was incredible.

Food was good. Swimming pool needs to clean up regularly. Location is good

The stay was good pros: free water and coffee whole day cons: no indian food joint near by, very limited options for vegitarians in morning breakfast at this hotel.

Great location of hotel and good rooms as well. Well mannered staff. Spa was good too. Will recommend this hotel to all. Close to many important attractions in dubai.