Palette Phoenix Hotel

It's the worst hotel of Dubai. 1. When I reached the checking counter, there was no one to attend. They all had gone for lunch together. 2. They charged me 40 Dirham extra in the name of daily cleaning. This is on and above the tourism tax. o other hotel charges seperate cleaning charge. 3. They don't give you water bottles unless you call them 10 times. They clearly avoid givin. 4. The property looks bad. Old, run down. 6. No staff to offer services. 7. If you press them for required services, they make fun by passing comments. Never never stay in this Hotel.

very good people and very helpful 🙏, Lovely

Location is okay but bathroom is not well,bathtub is not working and only shower option.

receptionist very rude no proper guidance very worst behavior no proper gesture poor service

check in procedure very worst..the reception guy and security very rude..not worth for money..no proper water facility and guidance from management was not good..highly recommend to not visit the hotel..stay safe

Excellent stay . It's been a great stay in Dubai. Very near access to Metro and Market place. The ambiance was very exciting and lovely. I really loved it.

evrything OK but no proper response from MakeMyTrip but still I'm ok with booking we expect from you sarvice proper

4 day stay. old building. jammed bathroom doors. creaky toilet seat covers. incorrect bathroom slope causes water accumulation. only recommended if u get a good price and have work in that area otherwise not.

g0The luxurious amenities, exemplary services, and prime location are what grabbed our attention to the hotel.

worst stay.. wouldnt even rate 1star. no bottle of water. no towel. irresponsive staff. better to stay on road instead of staying there. bed bugs. please do not visit. you would get better option for that value of money. stay away.

Awesome Room Good service Good location All Dinner &lauch resturant Available near bye Hotel. 👍👍👍 Awesome Room Good service Good location All Dinner &lauch resturant Available near bye Hotel. 👍👍👍👍

It was osm room staff was very nice i liked the way check in was smooth and very clean room and affordable also

Terrible stay at hotel.....no room cleaning.... Bathroom tap used to flow Yellow colour water...... hotel takes cleaning fees....but no one comes for cleaning....will not recommend any one for this hotel.....1 star only for the location....many options for food and snacks outside hotel.....

Good location and everything was on point with good customer service and I stayed for a long time there

good property , services is good , I like it so much . you can stay there with comfortable . nice place

0 service and taking 17 dhrs cleaning fees

The room was very neat and clean, We also liked the facilities there. It is value for money. The staff's behavior was good. We really liked the facilities there. We went there after we paid in full through Make My Trip, but they charged us 25 dirhams more and I don't understand why. I didn't ask why, but I thought it would be nice to know. I didn't bother to ask because the facilities there satisfied me.

Great hotel at this price point. Location is good, near to metro station. The hotel was very clean and tidy. The only issue was the lack of service from the housekeeping. The service was very slow. Otherwise the hotel staff was quite good. People can consider it for a short stay or for transit.

Worst service i had ever seen in dubai rooms are not clean on regular basis moreover towels are not providing on time and plus they charge extra for this services and they are not providing anythings on time soo I highly not recommend this property.

It is good i book with my friends they told it’s good and i think what i paid its worth of my money and good thanks to makemytrip.