Corniche Hotel Abu Dhabi

Except room size, food and location of hotel... everything was poor. No wifi. No phone working in room. No required tv channels. No hot water. Old springee beds.

The property was old and good. The receptionist was good and responsive. The main issue was there was no wifi connectivity in the room and no one picks up the phone when you call the main desk or room service when you need to get some water. The 3 star is for spacious rooms, not for facilities. Without basic facilities like wifi and water, things become a bit difficult.

Property location is good but not really good stay experience. WiFi was not working. While checking in was told that WiFi would work at least in the lobby which turned out as well to be false.

WI-FI was not working for the past one month and was not available during my stay. This was not informed prior to our booking either. Room carpets not cleaned

The hotel as a building it’s fine but unprofessional customer service very poor Maintenance overall in hotel and especially the bathroom and very poor and unprofessional in reception

One of the worst hotel to stay. No service. Only good thing is the location else everything is total waste of money. There was no wifi available during the entire stay. Had to wait 2 hrs. To check in the hotel.

Hotel is good but with no WIFI for international tourist is not expected.

Very old hotel, only one towel is given for two occupants, no wi fi.. available, breakfast is too old stored food, staff’s are lousy, check in staffs are not bothered to check in, they are busy with their own work, no good restaurants near by, better to opt other new hotels..

Worst service, room amenities not working properly, wifi off from 2 weeks which they didn't inform prior and charged full amount.

The wifi was not working and there was no help to take the luggage to the room.

Great location and the room was nice . But service was terrible. There was just one towel and no shower gel or soap provided. There was just 1 bottle of water , no iron and the hand dryer wasn't working. The washroom was not in great condition. We had requested for a wake up alarm at the reception which they forgot. Overall the service and washroom brings down the overall experience.

Wifi not working. Useless ironing board. Basic amenities like Dental Kit, Shower Cap missing. Breakfast was good. Location is good. Booked a deluxe room for the Arabian Gulf view but got a view of just buildings and not the gulf.

Location ok Room service very poor Not giving towels Charging point not working Wo fi not working OVERALL NOT WORTH

Location is prime, but the service of the hotel is not upto the mark. It’s suppose to be a 5 star property, but we faced a lot of issues, from wifi not working for all the 4 days of our stay, to the breakfast buffet having very limited options, the key cards getting deactivated every time we move out of the property, receptionists can communicate neither in English nor in Hindi, the polish of the furniture inside the rooms was stained our clothes the staff at the housekeeping was polite & helpful, they did their best to provide us a comfortable stay but the contact point at reception was rude, cold & so not approachable. The requests for any kind of help or service was not catered to, they would let the phone be ringing, and even if they do answer they never bothered to assure whether the request was taken care of or not. All in all it was not a pleasant experience that we were looking forward to having booked a 5 star property.

Subject: Request for Refund – No Internet During Stay at Corniche Hotel Abu Dhabi We booked 2 rooms for 2 nights at Corniche Hotel Abu Dhabi. During our entire stay (from Friday to Sunday), the internet was not working. At check-in, the hotel staff said it would be fixed by Friday night, but even by our Sunday 12 PM checkout, it wasn’t restored. Later, we learned that the internet had been down for over a week, but this was not mentioned during booking or check-in. This caused major inconvenience, as we needed internet for work, and our 3-year-old child couldn’t use the TV. When we asked for a refund or voucher at checkout, the hotel refused. Since Wi-Fi is listed as a basic facility, and it was unavailable throughout our stay, we request a refund or compensation for the inconvenience caused.

very old hotel with a distinct bad smell service is also very poor you can get much better hotels at same price in the same corniche area.. nothing good to write about this hotel.

location good.

No support from hotel. No one picks up call if we call from room. No WiFi working . None of the people respond , not even reception, not even bell boy , not even house keeping . We have to keep on going downstairs to ask for service.

No WiFi working in hotel , none of the reception, house keeping , lobby management picking up call . We had to come 10 times down and tell reception personally and make things work ..

being 5 star hotel service level is veey poor no one lift call,no one respond on service request food quality very poor