Nehal Hotel

Nehal Hotel

Dear zeeshan Ali, Thank you for sharing your feedback with us. We are delighted to know that you had an overall good experience and enjoyed the beautiful views of our property. It’s also wonderful to hear your kind words about our well-trained team. Your satisfaction means a lot to us, and we look forward to welcoming you back for another enjoyable stay. Best Regards, Yusuf Nazir Duty Manager

Nehal Hotel

Dear Pushpraj Sharma, Thank you for taking the time to share your experience with us. We’re glad to know you enjoyed our breakfast and found our location convenient for your travels. We regret that the room ambience did not fully meet your expectations, and we appreciate your feedback as it helps us improve. Rest assured, your comments will be shared with our team for further enhancement. We’re happy to hear that overall you had a good stay, and we look forward to welcoming you back with an even better experience. Best Regards, Yusuf Nazir Duty Manager

Nehal Hotel

Dear Guest, Thank you for sharing your detailed feedback with us. We are truly sorry to hear about the inconveniences you faced during your stay, from the room size and TV connection to the key card issue and the way your request was handled by our front office team. This is not the experience we want our guests to have, and we sincerely apologize for the discomfort caused. Please be assured that your comments have been shared with the concerned departments for immediate review and corrective action. We will also be addressing the behavior and training of our front office team to ensure our guests are always treated with courtesy and professionalism, regardless of the time of day. We deeply regret that your stay did not meet expectations, and we hope you might allow us the chance to restore your confidence in us with a much better experience in the future. Best Regards, Yusuf Nazir Duty Manager

Nehal Hotel

Dear Sooraj, Thank you for taking the time to share your feedback. We are pleased to know that you found the atmosphere pleasant and that our front desk staff's commitment left a positive impression. Your kind words are greatly appreciated, and we look forward to the opportunity to welcome you again in the future. Warm Regards, Yusuf Nazir Duty Manager.

Nehal Hotel

Dear Valued Guest, Thank you so much for your wonderful review! We’re thrilled to hear that your stay exceeded expectations and that you found our hotel cozy, quiet, and spacious. It's especially rewarding to know our team made a great impression — we’ll be sure to pass along your kind words to them. We truly appreciate your support and hope to welcome you back again soon for another great experience! Warm regards, Yusuf Nazir Duty Manager

Nehal Hotel has replied on Wed Mar 26 18:06:29 IST 2025

Dear Susanna, Thank you for your wonderful review and for taking the time to share your experience at Nehal Hotel. We're delighted to hear that you found our location convenient with easy access to bus stations, and that you were satisfied with the room quality and prompt service. Your positive feedback is greatly appreciated, and we are pleased that you had an enjoyable stay with us. We look forward to welcoming you back on your next visit to Al Zahiya. Warm regards, Seetha Rami Reddy Duty Manager Nehal Hotel

Nehal Hotel has replied on Tue Feb 18 13:35:17 IST 2025

Dear Ary Zakaria, Thank you for taking the time to share your feedback regarding your recent stay at Nehal Hotel. We appreciate your comments, and we’re pleased to hear that you found our staff to be mostly nice. We sincerely apologize for the issues you encountered with room cleanliness during your stay. Rest assured, we take cleanliness very seriously, and I have shared your comments with our housekeeping team to ensure this is addressed and improved for future stays. Regarding the valet parking fee, we want to inform guests that this is a standard charge for the convenience of valet services. However, we understand your concern, and we will review how this information is communicated to guests ahead of their arrival. Your feedback is invaluable to us as we continuously strive to enhance our services. We hope you will consider staying with us again and allow us the opportunity to provide you with a more enjoyable experience. Warm regards, Seetha Rami Reddy Duty Manager Nehal Hotel

Nehal Hotel has replied on Wed Mar 26 18:48:03 IST 2025

Dear Mohammed, Thank you for sharing your feedback. We deeply regret to hear about your experience during your stay with us. Please accept our sincerest apologies for the discomfort caused by the mattress and the lack of responsiveness from our team. This is certainly not the level of service we aim to provide, and we understand how frustrating it must have been for you. Rest assured, your comments have been taken seriously, and we are currently addressing the issue with the concerned departments to ensure that such incidents do not happen again. Our guests' comfort and satisfaction are of utmost importance, and we will take immediate steps to replace the broken mattress and improve our service responsiveness. We would appreciate the opportunity to make it right and welcome you back for a more pleasant stay. If you do decide to return, please reach out to me directly, and I will ensure everything meets your expectations. Once again, we apologize for the inconvenience and thank you for bringing this matter to our attention. Warm regards, Seetha Rami Reddy Duty Manager Nehal Hotel

Nehal Hotel has replied on Wed Feb 12 11:38:17 IST 2025

Dear Danish Khan, Thank you for taking the time to share your feedback regarding your recent stay at Nehal Hotel. We truly appreciate your comments and are glad to hear that you found the hotel satisfactory overall. We sincerely apologize for the inconvenience caused by the Wi-Fi during your stay. We understand how important reliable connectivity is, and we are currently working with our service provider to improve the speed and stability of our Wi-Fi network to ensure a more seamless experience for our future guests. Your feedback is valuable to us as we strive to improve our services. We hope to have the opportunity to welcome you back soon and provide you with a more enjoyable experience. Warm regards, Seetha Rami Reddy Duty Manager Nehal Hotel

Nehal Hotel has replied on Wed Mar 26 18:49:32 IST 2025

Dear KARTIK, Thank you for your kind feedback! We are delighted to hear that you had a pleasant stay at Nehal Hotel. Our team always strives to provide the best service and a comfortable environment for our guests, and it’s wonderful to know that you found our staff supportive and the room clean. Your feedback motivates us to continue delivering excellent service. We look forward to welcoming you again on your next visit! Warm regards, Seetha Rami Reddy Duty Manager Nehal Hotel

Nehal Hotel has replied on Tue Feb 11 11:48:18 IST 2025

Dear Nithin, Thank you for sharing your feedback regarding your recent stay with us at Nehal Hotel. We truly appreciate your comments, as they help us identify areas where we can improve. We sincerely apologize for the inconvenience you experienced with the hot water during your stay. Please be assured that this is not typical of our standard, and we deeply regret that the issue was not resolved to your satisfaction before your check-out. Our team takes such matters seriously, and we are investigating the situation to ensure that this does not occur again in the future. We understand how important it is for our guests to enjoy a comfortable stay, and we truly value your input. We hope to have the opportunity to welcome you back in the future, offering you a more seamless and enjoyable experience. Thank you once again for your feedback. Warm regards, Seetha Rami Reddy Duty Manager Nehal Hotel

Nehal Hotel has replied on Fri Jan 31 14:57:26 IST 2025

Dear Peddi Raju Kandregula, Thank you for sharing your feedback with us! We’re delighted to hear that you had a good stay and appreciated the location of the hotel. We do apologize for any confusion regarding the breakfast. While some hotels offer complimentary breakfast, we do have different packages available, and breakfast is typically offered as an optional extra. We always aim to provide transparent information on what is included, and we’re sorry if this wasn't clear at the time of booking. We value your input and will review how we communicate our breakfast offerings to ensure a better experience for future guests. We hope to have the pleasure of welcoming you again soon! Best regards, Seetha Rami Reddy Duty Manager Nehal Hotel

Nehal Hotel has replied on Thu Jan 30 15:59:22 IST 2025

Dear Allam Ahmad, Thank you for sharing your feedback regarding your recent stay at Nehal Hotel. We sincerely apologize for the experience you had, as it is certainly not the standard we strive to maintain. We deeply regret that you felt the staff did not meet your expectations, particularly with the valet service. We take your comments seriously and will work closely with the team to ensure a higher level of professionalism and service. Regarding the cleanliness of the rooms and the condition of the furniture, we will immediately address these concerns with our housekeeping and maintenance teams to ensure that improvements are made. Cleanliness and comfort are of utmost importance to us, and we appreciate your valuable feedback to help us improve. We also understand your concerns about the noise from the nightclub, and we apologize for any disturbance caused. Our team will look into better soundproofing measures to enhance guest comfort, especially for those staying on higher floors. Once again, we apologize for the inconvenience caused and assure you that we are working hard to rectify these issues. We truly hope you might consider giving us another opportunity to provide you with a more pleasant experience in the future. Kind regards, Seetha Rami Reddy Duty Manager Nehal Hotel