Ascot Hotel Bur Dubai

Ascot Hotel Bur Dubai has replied on Thu Oct 09 18:59:54 IST 2025

Dear Mr. Prakash, Thank you for your generous feedback. We are delighted to know that you consider our property among the best in Bur Dubai. It is particularly rewarding to hear that you appreciated our service and convenient location. We look forward to the opportunity of welcoming you back in the near future. Kind regards, Pragesh Chhikara Hotel Manager

Ascot Hotel Bur Dubai

Dear Mr. Prince Myatra, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our location convenient and appreciated the upkeep of our property and facilities. However, we regret to learn that certain aspects of your stay did not fully meet your expectations, particularly with regard to the room size and comfort, as well as your dining experience. Please be assured that your comments have been noted and will be shared with the relevant teams for further improvement. We value your input and hope to have the opportunity to provide you with a more comfortable and enjoyable experience in the future. Kind regards, Pragesh Chhikara Hotel Manager

Ascot Hotel Bur Dubai has replied on Thu Sep 18 17:46:08 IST 2025

Dear Mr. Shahzad, We’re truly sorry to hear about your recent experience with us and we sincerely apologize for the inconvenience you faced during your stay as it is far from the standards we strive to maintain. Please be assured that your feedback has been taken seriously and was relayed to the concerned teams for immediate actions. We regret that we did not meet your expectations and hope you might consider giving us another opportunity to provide you with a better experience. Kind regards, Pragesh Chhikara Hotel Manager

Ascot Hotel Bur Dubai has replied on Thu Sep 18 13:13:34 IST 2025

Dear Mr. Farheen, Thank you for your feedback. We truly appreciate your support and look forward to welcoming you again at Ascot Hotel. Best regards, Pragesh Chhikara Hotel Manager

Ascot Hotel Bur Dubai has replied on Thu Sep 18 13:28:58 IST 2025

Dear Mr. Dheeraj, Thank you for sharing your thoughts with us. We are happy to hear that you were pleased with the location, locality, and facilities of the hotel. However, we’re sorry to learn that our buffet breakfast didn’t meet your expectations. Your comments have been shared with the team and we will certainly take your feedback into consideration as we look to improve our food variety and options. We also appreciate your comments on the facility restrictions. We're constantly reviewing our processes to ensure we are providing the best experience possible for all our valued guests. We hope to welcome you again in the future and provide you with a more satisfying experience. Best regards, Pragesh Chhikara Hotel Manager

Ascot Hotel Bur Dubai has replied on Thu Sep 18 14:40:19 IST 2025

Dear Mr. Jacob, Thank you so much for your kind words and recommendation. We're delighted to hear that you enjoyed our amenities, prime location, breakfast and that our staff made a positive impression during your stay. It's always great to know that we could offer comfort and convenience, especially for travelers looking to stay in the heart of the city on a budget. Your feedback truly means a lot to us. It was a pleasure to have you as our guest and we hope to welcome you back again soon. Best regards, Pragesh Chhikara Hotel Manager

Ascot Hotel Bur Dubai has replied on Thu Sep 18 17:10:30 IST 2025

Dear Mr. Harish, Thank you for sharing your experience with us. We’re glad to hear you had a good stay and appreciated our convenient location, easy accessibility, and the variety of Indian food options nearby. It’s also great to know you enjoyed our complimentary breakfast and found our staff polite and courteous. However, we do regret the inconvenience caused by the noise from the pub. Your feedback has been shared with the team to work toward better sound management to ensure a more peaceful experience for our guests. We hope to welcome you back again soon for an even more enjoyable stay. Kind regards, Pragesh Chhikara Hotel Manager

Ascot Hotel Bur Dubai

Dear Mr. Sajan, Thank you so much for your review and for choosing to stay with us. We’re truly happy to hear that our reception and housekeeping teams met your expectations and provided you with a pleasant experience. Your support means a lot to us, and we’re especially grateful that you’re recommending us to your friends; that is the highest compliment we could receive. We look forward to welcoming you back to Dubai and to Ascot Hotel again soon. Kind regards, Pragesh Chhikara Hotel Manager

Ascot Hotel Bur Dubai has replied on Thu Oct 09 19:03:19 IST 2025

Dear Valued Guest, Thank you for taking the time to share such a wonderful review. We are truly pleased to know that your stay exceeded expectations and that our team was able to make your experience a memorable one. Your kind words about our service and staff, especially Zain from front office are greatly appreciated. It is always encouraging to receive such positive feedback. We sincerely thank you for your recommendation and look forward to welcoming you back soon. Kind regards, Pragesh Chhikara Hotel Manager

Ascot Hotel Bur Dubai has replied on Thu Oct 09 19:07:02 IST 2025

Dear Mr. Amit, Thank you for taking the time to post a review. We are delighted to hear that you enjoyed your stay and appreciated the hospitality provided by our team. It is always rewarding to know that our guests have a pleasant experience. We sincerely appreciate your recommendation and look forward to welcoming both you and your friends soon. Kind regards, Pragesh Chhikara Hotel Manager

Ascot Hotel Bur Dubai has replied on Thu Oct 09 19:12:09 IST 2025

Dear Mr. Amit, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations particularly regarding the room size, air conditioning, and noise levels during your stay. Please accept our apologies for any inconvenience this may have caused. Your comments regarding the music disturbance have been noted, and we are actively working with our team to ensure a more restful environment for all guests. On a positive note, we’re pleased to hear that you enjoyed the quality of our breakfast offerings and we truly appreciate your kind words in that regard. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to better serve you in the near future. Kind regards, Pragesh Chhikara Hotel Manager

Ascot Hotel Bur Dubai has replied on Fri Jul 18 16:31:01 IST 2025

Dear Valued Guest, Thank you so much for taking the time to share your feedback. We're delighted to hear that you appreciated our convenient location, food quality and presentation, as well as the cleanliness and Wi-Fi facilities. Your kind words encourage our team to continue delivering great experiences to our guests. We hope to welcome you back again soon. Kind regards, Pragesh Chhikara Hotel Manager

Ascot Hotel Bur Dubai has replied on Fri Jul 18 16:34:35 IST 2025

Dear Mr. Mohit, Thank you for your wonderful review! We're thrilled to hear that you had an amazing stay and enjoyed the room view, our helpful staff, and the great location. It’s always rewarding to know our guests had a positive experience. We truly appreciate your kind words and your preference for our hotel. We look forward to welcoming you back for another memorable stay. Kind regards, Pragesh Chhikara Hotel Manager

Ascot Hotel Bur Dubai has replied on Fri Jun 20 15:36:15 IST 2025

Dear Mr. Chetwani, Thank you for taking the time to post a review of your stay. We have read your feedback and appreciate you taking the time to share it with us. While we are pleased to hear that you found the hotel's ambiance & room to your satisfaction and the reception to be very cooperative; however, it is with regret to learn about one of the chef misbehaving. Your feedback has been communicated to the team for their info and appropriate action. It was a pleasure to have you as our guest and we hope to see you again. Kind regards, Pragesh Chhikara Hotel Manager

Ascot Hotel Bur Dubai has replied on Fri Jul 18 16:38:44 IST 2025

Dear Valued Guest, Thank you for bringing this to our attention. We’re truly sorry to hear about the condition of your room and the cleanliness issues you experienced. This is certainly not the standard we strive to maintain, and we understand how disappointing this must have been for you. Please be assured that your feedback has been shared with our housekeeping team for immediate improvement. We are taking the necessary steps to ensure this does not happen again. We hope you'll consider giving us another opportunity to provide you with the clean, comfortable stay you expected and deserved. Kind regards, Pragesh Chhikara Hotel Manager