Maison Privee -Souk Al Bahar

Location is the standout feature of this property, with many guests appreciating its proximity to Dubai Mall and Burj Khalifa. However, some guests faced difficulty in finding the property and accessing it. Cleanliness was a mixed bag, with some guests finding the property clean and well-maintained, while others faced issues like bad smells, lack of basic amenities, and malfunctioning appliances. Staff received mixed reviews, with some guests praising their helpfulness and professionalism, while others faced issues like unresponsiveness and poor communication. Check-in Experience was a major pain point for many guests, with delayed check-ins, confusion regarding parking, and difficulty in accessing the property.

• Location

  The location of the property is the highlight for most of the guests. It is very close to Dubai Mall and Burj Khalifa, making it very convenient for guests to explore the area. Many international restaurants are also located nearby. Guests appreciate the central location and the accessibility of shops and restaurants.

• Cleanliness

  Cleanliness is an issue for some guests. Some guests have reported that the property was not in good condition overall, and housekeeping had not prepared the apartment for their arrival. Some guests have also reported issues with basic amenities such as toilet paper, bed sheets, pillow covers, and soap. However, some guests have reported that the property was clean and well-maintained.

• Staff

  The staff at the property are friendly and helpful. Some guests have mentioned specific staff members who provided excellent customer service, such as Kushal and Mansor. However, some guests have reported issues with communication and responsiveness from the staff, such as not returning calls or messages. Overall, guests appreciate the helpfulness and friendliness of the staff.

• Check-in Experience

  Some guests have reported issues with the check-in experience, such as delayed check-in times and ongoing cleaning during check-in. Some guests have also reported confusion with parking and difficulty finding the property. However, some guests have reported a smooth check-in experience. Overall, guests have mixed experiences with the check-in process.