Naina Resort & Spa

Hotel location and front is good, breakfast buffet nice, vegetarian options are there (however, major non veg place). But the rooms are not maintained up to the mark, one is small another is big, issue with ventilation in bathroom, dim lights only, at times towel not replaced, need to ask them, accessories are also very limited, seems they are more of to serve to superior rooms.

We stayed for 5 nights, it was a good stay overall nice view, good location. breakfast options are decent, with 3 vegetarian indian options like, 1 subzi, naan, rice, raita if anyone is a non vegetarian then would have additional options. A little down point is the room cleaning part, as staying for 5 nights we expected the room to be atleast cleaned 3 times. For the money its worth

Room was not clean and staff was not helpful. very bad experience even their was not staff for help we carried our luggage ourself

Decent property, demand security at time of check-In, no toiletry items provided not even soap for hand wash and AC not working properly

The only good thing about this property was its location - everything else was disappointing. Room service and cleanliness were extremely poor, and the staff was unhelpful throughout our stay. We had booked two rooms; while one was cleaned occasionally, the other wasn’t cleaned even once in three days. Towels were not changed, the mattresses were dirty, and no basic washroom essentials like toothbrushes, soap, or handwash were provided. There was no one attending calls in night if you need anything. The rooms were poorly maintained, and the overall hygiene standards were unacceptable. Even the breakfast was a letdown - they served plain rice with curry, and the taste was terrible. Definitely not worth the price or experience.

The stay was okay.. staff was good and always available. but they didn't even provide drinking water with the room.. everything was chargeable. But overall stay in low budget was good.

The resort was good but the property maintenance is not at all good seriously it is horrible no proper room service no proper toiletries in the washroom even the towels provided was torn and bed sheets and blankets are too old and the rooms was stinking .while changed the room that room also is in same condition

Naina is a stay which is running only by the fact that its rooms are cheap. We arrived and although the rooms were empty, we were made to wait more than 2 hours to hand over the rooms. Once inside, there were no towels, or soap in the bathroom. The hotel manager is not in sync with the housekeeping, and they constantly to the main desk about things being done which haven’t been so. In the 3 days we stayed, our room was not cleaned once, although the hotel manager has apparently that it was cleaned. We asked them to come and check, which they cannot do. On the 3rd day, we ran out of water and asked for that. Showed us a message that our room has been cleaned and bottles kept, nothing was done. We needed up purchasing it from outside. The room is badly lit and very few switches work. The exhaust in our bathroom had no way of switching on, and the housekeeping staff were also clueless. AC leaks, TV, Phone is not connected and you get the feeling if you opt to stay here.

Breakfast was very good and having variety. Location of the property is at peace and Bangla road is 5mins away with scooter Cons: However property is lagging with some facilities like proper hot water, few lights in room were not workings. One major issue with the property is sometimes they did not provide booking confirmation. There were 2 couple who waited for 2-3hours as they were told we did not received your booking.

Property location is very good with all facilities at walking distance.the atmosphere is very cool at the property with a nice pool.nicely located.

It is a budget friendly and very nice resort. Walking distance from Bangla street and nearby Indian restaurants.

Commitments were not honoured either by Maje my trip team nor by Naina Resorts in terms of breakfast. The cleanliness was an issue

it's a beautiful resort but need to maintain a little. rooms are big spacious but little old.pool is very big and clean.

Hotel was good but room service was not so good. And furniture was little old,

Service, very poor did not get the room on time. (Staff) is rude everything is self, sevice dirty water of tap clothes dry stand was already broken

Very nice property & good staff . Good pool . Good breakfast. Overall a good property and all the people who work there are nice .

I recently stayed at this resort and overall had a pleasant experience. The in-house restaurant was impressive – the food was delicious, and the breakfast buffet had a good variety with fresh options each morning.However, there were a couple of drawbacks. The water supply was disappointing as it often appeared reddish in color, which felt uncomfortable to use. The air conditioning also wasn’t cooling properly, and since there were no ceiling or stand fans available in the rooms, it made the stay a bit inconvenient during warmer hours.On the positive side, the resort’s location is excellent – it’s in a prime spot, close to all major attractions, making it very easy to explore the area.Overall, this place has potential thanks to its great food and ideal location, but fixing the water quality and cooling system would make the stay much more comfortable.

No power the entire night. I agree the price is competitive but the room bathroom and facilities ruin your trip. Rather I recommend to pay some extra money and stay somewhere else

The Place is Spacious and has pool access but We had to wait an hour for our room and AC was not working so they had to fix it. Food was Good with seperate indian cuisine. Beautiful view overall Gud to stay in budget

Property was good the food was also nice location is best