Bukit Bintang Suite at Times Square KL

The location of the property is highly appreciated by guests as it is close to shopping malls, restaurants, and public transport. However, some guests have faced difficulty in finding the property. The cleanliness of the property is a mixed bag with some guests finding it clean and tidy while others have reported issues like cockroaches, dirty carpets, and leaking taps. The room size is generally appreciated by guests, but the furniture and amenities are outdated and need an upgrade. The staff is helpful and friendly, but some guests have reported unprofessional behavior. The value for money is considered good by most guests, but some have reported hidden charges and additional fees.

• Location

  The property's location was the most highlighted aspect by the guests. It was described as strategic, convenient, and accessible to various attractions, shopping centers, and public transport. Guests appreciated the proximity to malls, restaurants, and tourist spots. Some guests also mentioned the beautiful city view from the property.

• Cleanliness

  Cleanliness was a concern for some guests, with a few mentioning issues such as cockroaches, dirty carpets, and broken furniture. However, most guests found the property to be clean and tidy, with daily housekeeping and fresh towels provided. Some guests also appreciated the cleanliness of the swimming pool and common areas.

• Room

  The room was a highlight for some guests, with many describing it as spacious, comfortable, and well-equipped. Some guests appreciated the city view from the room, while others found the bed and pillows to be comfortable. However, a few guests mentioned issues such as outdated furniture, broken windows, and smelly rooms.

• Staff

  The staff at the property received positive feedback from guests, with many describing them as helpful, friendly, and accommodating. Some guests appreciated the assistance provided by the staff during check-in and check-out, while others found them to be responsive to their needs and requests.

• Value for money

  The property's value for money was highlighted by some guests, with many describing it as affordable and reasonable. Some guests appreciated the spacious room and convenient location for the price paid. However, a few guests mentioned hidden fees and charges, which affected their perception of the property's value for money.