Arenaa Star Hotel

It was pleasant stay there .. Location is Helpful to visiting Market...Hotel staff were Good and sevice is Good.

excellent place near very good food all nice peaceful place kind people almost five years stay same place

booked family room, very bad hygiene there were cockroaches in the room. location also had garbage stacks on the side+ drug abusing homeless people during night time.

Overall experience is good for hotel it is very near to Masjid Jamek metro station and very close to indian pure vegetarian restaurants

No siuu

Hotel is clean and tidy but food needs to be better.Overall the stay was decent. The staffs are pretty much helpful.

location of hotel is good but hotel is very 3rd class, very bed smell in all hotel food is also very bed not able to eat, water which they provide is also having very bed smell or very low quality. I do not recommend any one to stay

Ok

Breakfast is good , anyone can find a location easily through Google maps, The service is also very good

property location is very good but room is uncomfortable bathroom is very dirty room service is very poor full staff is unreasonable they don't care about customer s

Room was not good washroom is totally unhygienic so many small cockroaches in room and wash room there is no facility of house keeping no dental kit fridze was not working after complaint there is no resonse toilet jet is not working over all waste of money i never recommend to anyone to stay there

Poor service not clean old hotel no maintenance

Hotel was waste no maintenance even flash was not working in toilet and not clean

Location is good staff is also good. Kuta beach is just 3-4 minutes walking distance. there is one gujarat restaurant at 2-3 minutes walk which is pure vegetarian and one another good Indian restaurant name Ruchira. There are limited hair drier in hotel and which is provided on request, I got hair drier after two days...everything else is good

4

Overall the property is good for all Especially food and maintenance Happy trip for budget based plan

The sevice was not good and the cleaning was not good also and not proper response by staff. It was not a good experience.

Experience was good location was also good in city

The staff is all good. Just waited for 2.5 hours to check in. Although i already informed them the timing when i will come from airport to check in. But they didn't do anything about that. And the rooftop pool's water is not clean and they refused to give me breakfast on first day. Because of their timing issues. I said them it's common to get tired after 10 hours flight. That's why i didn't wake up at time. I'm just 5 minutes late than their given time and they refused to give me breakfast. They said sorry, we can't do anything. It's all done. Then they offered me bread with jam. But i didn't want bread because which i paid for is much better than bread.

Rooms are not cleaned properly. So many insect i found on my bed and pillows are also not neat and clean. I request to staff that kindly clean my room properly because i visited along with my family they just ok sir But they didn’t nothing. White pillows became yellow with dirt. I just felt that only location and food is too good but room cleansing is not so good. They have to buy new bed-sheet and pillow cover.