Summer Suites KLCC Apartments By Soulasia

The location of the property is convenient and within walking distance to many attractions. The cleanliness of the property is generally good, although some guests reported issues with dirty towels and bed sheets. The amenities provided, such as a gym and food stores, are adequate and reasonably priced. Some guests had issues with appliances, but they were quickly resolved. The check-in experience was generally smooth, although some guests found it a bit dodgy having to meet in the lobby and pay. The staff were accommodating and helpful, with some guests mentioning specific staff members who provided excellent service.

• Location

  The property's location was a highlight for many guests, with its proximity to popular tourist attractions and public transportation. Some guests appreciated the convenience of having shops and cafes located within the property. However, a few guests mentioned that the property's location was noisy due to traffic or construction nearby.

• Cleanliness

  Many guests praised the property's cleanliness, with some describing the rooms as spotless and well-maintained. However, a few guests mentioned issues with dirty towels, bed sheets, or bathroom facilities.

• Amenities

  Several guests appreciated the amenities provided by the property, such as the gym, pool, and kitchen facilities. Some guests also mentioned the convenience of having shops and cafes located within the property. However, a few guests mentioned issues with broken or outdated amenities.

• Check-in Experience

  A few guests mentioned issues with the check-in process, such as long wait times or confusion about payment methods. However, some guests praised the staff for being accommodating and helpful during the check-in process.

• Staff

  Several guests praised the staff for being friendly, helpful, and accommodating. Some guests mentioned specific staff members by name and appreciated their prompt responses to requests or issues. However, a few guests mentioned issues with unresponsive or unhelpful staff members.