Hotel Shambala

Hotel Shambala has replied on Sat Oct 25 08:43:54 IST 2025

Dear Mr. Nigam, Warm Greetings from Hotel Shambala !!! Thank you so much for taking the time to share your wonderful experience! We are thrilled to hear that you had a nice and pleasant stay and that our team was good, cooperative, polite, and humble. We also appreciate your kind words about our perfect ambiance, location, and beautiful scenic view. We look forward to welcoming you back again soon! Warm regards, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala has replied on Sat Oct 25 08:45:42 IST 2025

Dear Mr. Golchha, Warm Greetings from Hotel Shambala !! Thank you so much for taking the time to share your feedback. We are thrilled to hear that you found the property good and, in particular, enjoyed the amazing view from our top-floor restaurant and pool! We sincerely appreciate your understanding regarding the ongoing renovation work. Your recognition that we have not compromised with services during this time means a great deal to us. We are working hard to enhance our facilities while maintaining a comfortable experience for all our guests. It is also wonderful to read your compliments for our team. We will be sure to recognize Sammer at the reception for being very helpful and cordial, as well as the security staff, for their dedicated service. Thank you again for your kind words. We look forward to welcoming you back to experience our fully renovated property soon! With Regards, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala

Dear Mr. Patel, Warm Greetings from Hotel Shambala !! Thank you for sharing your detailed feedback regarding your recent stay. We are absolutely delighted to read your wonderful comments! It is fantastic to know that you found the Hotel super, the staff behavior super, and the room clean & super—this means our core standards are meeting your expectations, and we are incredibly proud of our team. However, we are genuinely sorry to learn that the experience with our food and beverage pricing and taste did not meet your expectations. We take your comments seriously, especially regarding the cost of the food and the price of the water bottle ($170), and the lack of taste. Please know that we are reviewing both our menu pricing structure and the preparation methods with our culinary team to ensure we offer both quality and value. Your feedback is vital in helping us make necessary improvements. We truly value your business and hope that, despite this issue, you will consider staying with us again so we can provide you with a perfect experience across all aspects of your visit. Warm regards, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala has replied on Sat Oct 25 08:47:47 IST 2025

Dear Ms. Thapa, Warm Greetings from Hotel Shambala !! Thank you so much for your truly wonderful feedback! We are absolutely delighted to hear that you had a "very good" stay and that you found "everything amazing!" We will be sure to pass on your kind words to the entire team, who take great pride in being nice and helpful to all our guests. It is also fantastic to know that you loved the food! Your positive energy and kind review motivate us to continue providing the best possible experience. We can't wait to welcome you back again soon! With warm appreciation, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala has replied on Sat Oct 25 08:48:42 IST 2025

Dear Mr. Tripathi, Warm Greetings from Hotel Shambala !! Thank you for taking the time to share your feedback and for your thoughtful suggestions. We are delighted to hear that you enjoyed your stay and that you found our services and staff behavior to be good! Our team works hard to ensure every guest feels welcome. We have carefully noted your recommendations regarding expanding our vegetarian food options for purely vegetarian guests. We understand the importance of catering to all dietary preferences and will certainly review our menu offerings with our Executive Chef. We also love your idea about adding more succulent plants in the rooms for positivity and good vibes! We are exploring options to incorporate this into our future room aesthetics. Thank you once again for your constructive and positive review. We hope to welcome you back soon! Warm regards, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala

Dear Mr. Chopra, Warm Greetings from Hotel Shambala !!! Thank you for sharing your feedback regarding your recent stay at Shambala. We are delighted to hear that you had a good stay and appreciated our central location for its easy accessibility! We are indeed very proud of our prime spot in the city. We are especially pleased that you enjoyed the excellent view from the bar on the terrace at night—it truly is a magical spot! We have noted your comment about the food being average and we sincerely apologize that our culinary offerings did not meet your expectations. We are constantly striving to improve the dining experience and your feedback will be immediately shared with our kitchen management team. We hope to have the pleasure of welcoming you back to Shambala soon for another memorable stay and an improved dining experience! Warm regards, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala has replied on Sat Oct 25 08:51:13 IST 2025

Dear Ms. Kaur, Warm Greetings from Hotel Shambala !! Thank you so much for sharing your feedback about your Excellent stay! We are thrilled to hear that you found our staff to be polite and professional, and we truly appreciate you recognizing specific team members. We have immediately shared your special thanks with Mr. Sajun, and we are incredibly proud that he was able to assist you with the currency situation when your card was not working. This is a wonderful example of the extra mile our team is willing to go for our guests. Your recognition of Prem, Sajun, and the entire staff for being so helpful is highly valued. Thank you again for your kind words. We look forward to welcoming you back soon! Warm regards, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala

Dear Mr. Babu, Warm Greetings from Hotel Shambala !!! Thank you for sharing your feedback with us! We are so pleased to hear that your overall stay was really good and that you enjoyed our complimentary breakfast! Our culinary team takes pride in providing a great start to the day. We have noted your comment about the distance from the main city. While our location offers a peaceful retreat and [mention a positive feature of the location, e.g., beautiful views, quiet atmosphere], we understand that easy access to the city center is important. We are continuously looking into better transportation options and resources to make traveling easier for our guests. Thank you again for your valuable input. We look forward to welcoming you back and ensuring another really good stay! Warm regards, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala has replied on Sat Oct 25 08:53:03 IST 2025

Dear Mr. Parthasarathy, Warm Greetings from Hotel Shambala !!! Thank you for taking the time to share your feedback! We are thrilled to hear that you had a good stay overall and that you especially enjoyed our fantastic rooftop pool! It is certainly a favorite among our guests. Your kind words about our staff being extremely courteous are greatly appreciated. We strive to provide excellent service, and we will be sure to share this praise with the entire team. We are also glad you found the rooms cosy and comfortable. Thank you for choosing us, and we look forward to welcoming you back again soon! Warm regards, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala has replied on Sat Oct 25 08:53:55 IST 2025

Dear Mr. Vutukuri, Warm Greetings from Hotel Shambala !! Thank you for your wonderful and concise feedback! We are so pleased to hear that you found the hotel to be very hygienic and that our team was very cooperative. Maintaining high standards of cleanliness and providing attentive service are top priorities for us, and your recognition of these efforts is truly appreciated. We look forward to welcoming you back for another great stay soon! Warm regards, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala

Dear Mr. Kumar, Warm Greetings from Hotel Shambala !!! Thank you for sharing your excellent feedback and star ratings! We are thrilled to see perfect scores for Location (5/5) and Value for money (5/5), and we appreciate the high rating for Facilities (4/5). We are especially delighted that you enjoyed Cloud 9 on the top floor—we agree, it's a fantastic spot! Thank you once again for choosing us. We look forward to providing you with another wonderful stay soon! Warm regards, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala has replied on Sat Oct 25 08:56:56 IST 2025

Dear Mr. Doshi, Warm Greetings from Hotel Shambala !!! Thank you so much for sharing your feedback and for the perfect 5/5 ratings for Location and Value for money! We are absolutely delighted to hear that you received a very warm welcome and that our staff, especially the teams at the reception and restaurant, were fantastic. We are incredibly proud of our team members for providing such excellent and memorable service. We will be sure to pass along your kind words to them! Thank you for choosing to stay with us. We look forward to welcoming you back again soon! Warm regards, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala has replied on Sat Oct 25 08:57:47 IST 2025

Dear Mr. Grewal, Warm Greetings from Hotel Shambala !! Thank you so much for this incredible review. We are absolutely thrilled to hear that your experience with us was wonderful in terms of service and cleanliness! We are especially proud of your high praise for our culinary offerings. To hear that the food prepared at Hotel Shambala was "mind blowing" and stood out amongst the choices in Kathmandu City is the highest compliment we could receive! We will certainly share this fantastic feedback with our dedicated kitchen team. Thank you for recommending us so enthusiastically and for choosing Hotel Shambala. We can't wait to welcome you back for another exceptional stay and dining experience! Warm regards, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala has replied on Sat Oct 25 08:58:37 IST 2025

Dear Mr. Kumar, Warm Greetings from Hotel Shambala !!! Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a great experience and "enjoyed the stay too much!" It is especially rewarding to know that you found the service very good, the staff very cooperative, and the hotel very peaceful. We are thrilled that you enjoyed the tasty food and that we have become your favorite hotel in Kathmandu! We truly appreciate your loyalty and look forward to welcoming you back for many more enjoyable stays in the future. Warm regards, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala has replied on Sat Oct 25 08:59:23 IST 2025

Dear Mr. Kumar, Warm Greetings from Hotel Shambala !!! Thank you for your amazing review and for giving us perfect 5-star ratings across Location, Value for money, Facilities, and Cleanliness! We are delighted to know that you had a good stay and that you found our staff to be good and helpful. Your wonderful feedback is highly valued by our entire team. We look forward to welcoming you back again soon! Warm regards, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala has replied on Sat Oct 25 09:00:32 IST 2025

Dear Mr. Sarpal, Warm Greetings from Hotel Shambala !!! Thank you for sharing your positive feedback and providing us with high 4/5 ratings across all categories! We are especially thrilled to hear that you found the nice pool side restaurant really nice! It is a wonderful spot, and we are glad you enjoyed the ambiance and service there. We look forward to welcoming you back again soon to enjoy our facilities and dining options! Warm regards Bedant Rayamajhi | Front Office Manager.

Hotel Shambala

Dear Mr. Shankar, Warm Greetings from Hotel Shambala !! Thank you for taking the time to share your feedback. We are truly honored that you chose to stay with us during your visit to Kathmandu to pay obeisance to Pashupati Maharaj. We are delighted that your stay was so comfortable that you were able to forget all the day's tiredness—providing a restful sanctuary is our main goal. Your perfect 5/5 ratings for Hospitality, Cleanliness, and Room mean a great deal to us! We have noted your comment about the food being expensive. We sincerely apologize for any inconvenience this may have caused. We are actively reviewing our menu pricing to ensure we are offering the best possible value and quality to all our valued guests. We look forward to welcoming you back for another peaceful and comfortable stay after your next visit to Kathmandu. Warm regards, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala

Dear Mr. Tapase, Warm Greetings from Hotel Shambala !!! Thank you so much for your fantastic review! We are thrilled to hear that you had a Memorable stay and appreciated our best location. Your compliments regarding the good food, quick service, and excellent staff mean the world to us—we strive to excel in all these areas. We sincerely appreciate the perfect 5/5 rating for Location and the high 4/5 rating for Value for money. Your encouragement to "Keep it up" is highly valued! We look forward to welcoming you back for another memorable experience soon. Warm regards, Bedant Rayamajhi | Front Office Manager.

Hotel Shambala has replied on Sat Oct 25 09:03:47 IST 2025

Dear Mr. Bishwakarma, Warm Greetings from Hotel Shambala !!! Thank you so much for taking the time to share your feedback! We are delighted to hear that you had a pleasant and safe stay and that you found our staff to be friendly. Ensuring our guests feel secure and well-cared for is our top priority. It's wonderful to know that you enjoyed the facilities, including the good food, the good Spa and swimming pool facilities, and our efficient Room service. We appreciate your summary that we are an "Overall good hotel to stay!" Thank you for choosing us. We look forward to welcoming you back for another great experience soon! Warm regards, Bedant Rayamajhi | Front Office Manager.