Hotel Encounter Nepal

Facilities not provided as per booking voucher. Such as refrigerator, iron / ironing board, mini fridge, cattle, hair dryer etc. The sound of springs can be heard when sleeping on the bed.

I am fully satisfied after staying here, all staffs are well behaved, rooms are fully comfortable and also full secured place for family. Thanks to you all.

They are not providing the room what is there even not the same facility what is mentioned. However 2nd day they allocated new room that also not upto the mark. Hotel claims they doesn't have much service both at this moment. Not a good experience rather i am describing as one of the worst experience. Not recommended.

Hotel staff is cooperative. I really enjoyed my journey. Food is very tasty

Wonderful stay with that hotel thamel street. And then night time buffet having rice and chicken gravy. Easy to reach thamel street. Clean toilet and bath.

Rooms are well equipped, staffs are well behaved, excellent room service. Nice place to stay in nepal

Overall stay was good. Best part was excellent service by manager / floor incharge. Very helpful, very polite and very supportive. Room service staff, restaurant staff, pick up and drop service was also extraordinarily good. Rooms are spacious, airy, lots of light, and view from balcony is worth. Standard amenities, linnen, bathroom and other hygiene was ok. Breakfast menu needs to be more elaborate for vegetarians and yes tv was out of service most of the time. Food is good and hotel location and approach is quite convenient.

Rooms are too congested. Bed designs are such wooden planks and leg extensions of bed may hurt your body if one can not walk carefully. The hotel staff intentionally disconnected cable tv network under false pretext of repairing and after 5-6 connections restored. Brake-fast is good and location is viable.

Washroom was very old not maintained well and not clean had to move to another hotel. even the rooms are not clean. So please avoid

Very good. Staff food place and all. Best hotel. Best trip. Best price. Best experience. Best quality.

Location is excellent just near to thamel, food is also good, hygiene and safety standards are also nice.

I stayed here in september 2022 hotel was not crowded. Booked it at inr1550 and got upgradation in room which is quite good. Staff is very helpful and generous i opted for breakfast which was the setback for me which comes out that it's not buffet u can order ala carte overall experience was good in this price it's a very good place to stay

Very bad service hotel not good food expenses

I really loved the place. And the staff were really good

This is a small nice hotel. The staff is excellent, all are very cooperative. The food quality is also very nice. They give fast room service. Place is close to all tourist places and attractions. Overall it's superb place and good value for money.

I have enjoyed the stay in this Hotel for 5 days. The GM, Mr. Prem is a very humble and nice person, he always wants to help guests and understands their problems. I am so thankful to Mr. Prem that he personally solved my problem and provided me a very clean and beautiful room. All staff members except Mr Samir are very nice especially, Ms. Indira. Only one complaint is against working in a restaurant, who is arrogant and does not know how to give respect to the guests. He thinks himself as the owner of this Hotel. It's my personal request to the owner of the Hotel that to please take stringent action against him. I will again come to this Hotel because of Mr. Prem.

All the requirements were at a stones throw distance. Location is very nice.
Space within compound was sufficient so I could provide private vehicle as per requirement

Everything is good I will stay next trip here only.
Best accommodation, breakfast is good, room service is very good, I like to the next time staying here only.

The recently refurbished rooms are very good. Staff, as always are friendly and helpful. Food is excellent but I found the vegetarian choices limited. I am sure there used to be more choice. Prices also are good, for the room and for meals. It is easy to get to everywhere in Kathmandu so I like the location. Very good views of the mountains from the room and balcony. No lift but for me that isn't a problem. Power was good. Much better than the constant power cuts I have experienced in the past, but that was a city problem not due to the hotel. I have and would still recommend this hotel to friends

Rooms are good, service need improvement, food was delicious, breakfast was simple. Staff was humble friendly deluxe rooms are better and should be booked standard rooms are old. Very near to downtown and market place taxis are ea silly available nice experience