Jacosmo Hotel & Spa

Good rooms, extremely friendly staff. Great location. The breakfast menu was very limited for vegetarians. had to eat just fruits on 2 days. Except for that the hotel is amazing, staff are extremely friendly and helpful.

Room was a bit small, but overall it is okay to stay for a couple of days.

The best thing was the location of this hotel. Rooms were very spacious. There was a little hustle for tabs in the bathroom. The rest was perfect.

There was a technical issue from makemytrip and hotel side where the room i booked was already allotted to another person. Very disappointing.

I had asked jacosmo to book two executive city rooms. Had contacted on mail. But they only gave me one deluxe. The walls in the deluxe room had seepage

Location is good. Good place to stay for sight seeing. The room was cozy, but the ac took a lot of time to cool the room. Other than that, enjoyed the stay. The staffs were extremely humble. They took good care of us. The complementary breakfast was good too.

I had a wonderful time at ja cos-mo spa hotel. The staff was very friendly and helpful, always ready to assist me with anything i needed. The location was perfect, right in the heart of hanoi, close to the old quarter and the lake. I enjoyed walking around and exploring the city. The hotel itself was very clean and comfortable, with a nice spa and a cozy restaurant. I would definitely recommend this hotel to anyone looking for a relaxing and convenient stay in hanoi.

Good staff, i liked the room, the hotel has friendly staff. It’s near to the lake and the market situated in n

Me and my friend visited Vietnam for 7 days and for our first night in Hanoi we stayed in Jacosmo Hotel and Spa. The room we stayed was with a city view and had one king size bed and one single bed. It was huge. We met Richard and Brian, who helped us in any possible way they can. Though it was an one night stay but it was a very comfortable stay. Jacosmo is situated in the centre of the Old Quarter Road and maximum tourist places were walkable from the hotel. I would love to visit Hanoi again and will definitely stay in Jacosmo. 😊

It’s was very good experience, richard & brian was very helping and friendly. Room was amazing and service was fantastic. Breakfast was very good for vegetarians.

Ja-cosmo is located at one of the best location in the city. The rooms are decent and exactly like what you see in the pictures. The staff is always looking out for extra money for the services they can easily provide for free like early check-in, pursuing for halong bay day trips etc which can be annoying some times. If you are someone who can ignore these things, jacosmo is a budget friendly hotel that you can go with

Lovely hotel right in the centre of old quarters, the staff was excellent, very helpful. We love our room, the view was also amazing.

Worst staff. Staff name called sofia she thinks we are fool. We booked a short trip from this hotel and in return we got pathetic service

It was a great stay with “ jacosmo hotel & spa “ at hanoi staff was really helpful with a superb behaviour hospitality was amazing i recommend this hotel to everyone who wanna go for budget hotel with amazing services. I again wanna thanks all the staff for there mind blowing hospitality thank you

Good location. Great food. Good rooms. Hospitality was quite ok. We needed a 3 hour early check in. The guy on the front desk brian, charged us for the full day. We started our trip with hanoi so we just thought that that’s how it is in vietnam, but all the places we’ve stayed since, we’ve had the warmest and most wonderful hosts. Not only did he charge us for the entire day, he didn’t even give us a reciet. Apart from the fact that he charged us for two days, he refused to give us complementary water saying that “early check in doesn’t get complementary water”. Apart from this, the hotel is as advertised.

Hotel location is good. Staff was very helpful only drawback was ac was not working properly and water was continuously leaking in the room

Location is perfect, but rooms and breakfast are not great just a place to sleep and not to stay in the day.

The hotel staff was very cooperative. Breakfast was amazing. This hotel is located in the middle of city. Very convenient to go to places nearby

Stay was good and room was good too and lavish. Breakfast had variety especially vegetarian.

Place was good, and good staff sophia