Tony Resort Patong Phuket

Tony Resort Patong Phuket has replied on Thu Feb 06 16:45:30 IST 2025

Dear Tilakchand , Thank you for taking the time to share your feedback with us. We’re sorry to hear that you felt the room did not offer the value you expected. We strive to provide accommodations that suit various preferences and budgets, and we offer a range of room types with different features. Please feel free to contact us so we can recommend the most suitable option for your next stay. We appreciate your feedback and hope to welcome you back in the future for an even more enjoyable stay. Warm regards Tony Resort Management

Tony Resort Patong Phuket has replied on Tue Dec 31 13:51:08 IST 2024

Dear Rajnish, Thank you for your lovely feedback. We are glad that you enjoyed your stay and enjoyed our spacious rooms and convenient location, just a short walk from Patong Beach. We also appreciate your feedback on the bathroom and will take it into consideration for future improvements. Thank you for choosing to stay at Tony Resort and we look forward to welcoming you back on your next visit to Patong. Warm regards Tony Resort Management

Tony Resort Patong Phuket has replied on Mon Nov 18 17:27:50 IST 2024

Dear Gautam, Thank you for sharing your feedback with us. We are glad to hear that your overall stay was good. We appreciate your comments on the room size and location. Although we are located a bit further from Bangla Road, we aim to provide a more peaceful environment while still being close to the main attractions. We hope to welcome you back soon. Warm regards,

Tony Resort Patong Phuket has replied on Thu Sep 26 06:43:29 IST 2024

Dear Manish, Thank you for taking the time to share your positive experience with us. We are so glad that you enjoyed our convenient location and proximity to the market. We are so glad to hear that our staff made your stay comfortable and so helpful. Your feedback inspires us to continue providing excellent service to all our guests. We look forward to welcoming you back the next time you visit us. Best Regards, Tony Resort Management

Tony Resort Patong Phuket has replied on Wed Jul 24 07:53:48 IST 2024

Dear Mannu Goel, Thank you for sharing your positive experience with us! We are very pleased to hear that you enjoyed your stay and found our location convenient. It's good to know that the Indian food available right in front of the hotel adds to your overall experience. Your opinion is very important to us. And we look forward to welcoming you again on your next visit. Warm regards, Tony Resort Management

Tony Resort Patong Phuket has replied on Fri Mar 15 08:06:08 IST 2024

Dear Umang, Thank you for sharing your feedback regarding your recent stay at Tony Resort. We are delighted to hear that you found our location convenient. However, we sincerely apologize for the issues you encountered with the condition of the room and the blocked balcony. We want to clarify that we have various room types with view options and as per we check with our team The room that you booked for your stay was a Deluxe room, which does not offer a view. Additionally, our team attempted to relocate you to a room with a better view and offered an upgrade to a different room type, which you declined. Our team endeavors to ensure your satisfaction during your stay to the best of our ability.We apologize that these options did not meet your expectations. In the future, please do not hesitate to inform us of your specific preferences, and we will gladly recommend the most suitable room for your needs. Thank you once again for choosing Tony Resort. We hope to have the opportunity to welcome you back in the near future and provide you with an even more enjoyable stay Best regards, Tony Resort Management

Tony Resort Patong Phuket has replied on Fri Mar 08 15:34:34 IST 2024

Dear Rupesh, Thank you very much for taking the time to share your feedback with us! We are delighted to hear that you had an excellent stay with us. It's wonderful to know that you found our location convenient, being close to the beach and with good amenities nearby. We always aim to provide a comfortable and enjoyable experience for our guests, and we're thrilled that our staff could contribute to making your stay cooperative and helpful. Your kind words truly mean a lot to us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the near future. Best regards, Tony Resort Management

Tony Resort Patong Phuket has replied on Fri Mar 01 09:10:19 IST 2024

Dear Mangesh, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent stay with us. Providing our guests with a memorable experience is always our goal, and we're delighted that we met your expectations. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another excellent stay in the future! Best regards, Tony Resort Management

Tony Resort Patong Phuket has replied on Sat Feb 24 13:53:11 IST 2024

Dear girish, Thank you for choosing to stay with us and for taking the time to share your feedback. We sincerely apologize for any inconvenience caused during your recent visit. We regret to hear that your average stay did not meet your expectations. Your feedback regarding the availability of Indian breakfast and meals is duly noted, and we understand the importance of catering to diverse dietary preferences. We will certainly take this into consideration for future improvements and offerings. Regarding the pricing, we apologize for any disappointment caused. Please understand that our pricing may vary based on demand, and during your stay, we experienced high occupancy which impacted the rates. We appreciate your highlighting the positive aspects, such as our location. We're glad to know you found it convenient. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a more enjoyable experience. Best regards, Tony Resort Management

Tony Resort Patong Phuket has replied on Fri Feb 16 13:20:19 IST 2024

Dear nimesh, Thank you for taking the time to share your thoughts on your recent stay with us. We genuinely appreciate your feedback and are pleased to hear that you found the room to be satisfactory and that our staff met your expectations with their excellent service. Regarding your feedback on the breakfast, we sincerely apologize for any inconvenience caused by the lack of variety during your stay. We understand the importance of offering a diverse selection to cater to our guests' preferences, and we regret falling short in this aspect. Rest assured, your comments have been shared with our food and beverage team, and we will work diligently to introduce more variety and freshness to our breakfast offerings to enhance the overall guest experience. We are committed to continually improving our services, and feedback like yours helps us identify areas where we can enhance our offerings to better meet the needs and expectations of our valued guests. Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future. Best regards, Tony Resort Management

Tony Resort Patong Phuket has replied on Tue Feb 13 13:46:31 IST 2024

Dear carissa, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience and disappointment you experienced during your time at our property. Regarding your concerns, Early Check-In We understand the frustration caused by the delay in checking in upon your arrival. We apologize for any inconvenience this caused. Please note that our standard check-in time is at 3:00 PM, as communicated in our policies. However, we acknowledge that your request for an early check-in was not accommodated promptly, and for that, we apologize, due to occupancy levels and room availability, it wasn't feasible in this instance. Regarding Amenities, we regret that you found our amenities lacking during your stay. It's disappointing to hear that essentials such as an iron, toilet paper, and coffee were not readily available in your room. Please accept our apologies for this oversight. However, the front desk has assured that the hotel provides ironing services. Coffee and tissues will be restocked during the housekeeping service. Guests can also make additional requests at the front desk at any time. We sincerely value your feedback as it helps us identify areas for improvement and enhance the overall guest experience. Your satisfaction is of utmost importance to us, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we've made based on your feedback. Best regards, Tony Resort Management

Tony Resort Patong Phuket has replied on Thu Dec 28 15:27:15 IST 2023

Dear Rohit, Thank you for your positive review! We're delighted to hear that you found our hotel nice and suitable for both friends and family. It's great to know that the proximity to Patong Beach and Bangla Road added to the convenience of your stay. We appreciate the mention of the availability of Indian food nearby. Your satisfaction is important to us, and we're grateful for your positive feedback. We value your input and look forward to the pleasure of welcoming you, your friends, or family back for another enjoyable stay. Thank you for choosing our hotel! Best regards, Tony Resort Management

Tony Resort Patong Phuket has replied on Thu Sep 21 15:24:23 IST 2023

Dear Avinash, Thank you for taking the time to share your experience with us. We apologize for the delay in providing your second room and the inconvenience you experienced with the wet floor and lack of a shower curtain. We are addressing these issues immediately to ensure a more comfortable stay for our guests in the future. Regarding breakfast, we appreciate your input about the limited vegetarian options. We will work on expanding our offerings. Your feedback is valuable, and we hope to have the opportunity to serve you better on your next visit. Best regards, Tony Resort Management

Tony Resort Patong Phuket has replied on Thu Aug 03 10:09:08 IST 2023

Dear Jibby, Thank you for choosing to stay with us for five days and for sharing your feedback about your experience. We're delighted to know that the proximity of our hotel to popular places made your stay even more enjoyable. Our location is something we take pride in, and we're thrilled it added value to your visit. We are thrilled to learn that, overall, you had a perfect stay with us. We can't wait to welcome you back in the future! Best regards,

Tony Resort Patong Phuket has replied on Sun Jun 25 11:51:02 IST 2023

Dear Anwesha, Thank you for taking the time to provide us with feedback on your recent stay at our hotel. We appreciate your returning guest and apologize for any inconveniences you experienced during your second stay. We're sorry to hear about your slip and fall incident. The safety and well-being of our guests are of utmost importance to us,Your feedback regarding this will be taken into consideration as we strive to enhance the overall guest experience. We understand your decision to explore other options for your future stays. We value your feedback and will use it to improve our services and amenities to meet the expectations of our guests. Once again, we apologize for any inconveniences you encountered during your stay. We appreciate your feedback, Thank you. Best regards,

Tony Resort Patong Phuket has replied on Sun Jan 15 09:52:11 IST 2023

Dear nilesh, greetings from tony resort thank you for taking the time to share your lovely feedback with us. Your review made our day. We are delighted to hear that you enjoyed your stay. The team and i are looking forward to welcoming you once again. Regards, tony resort team

Tony Resort Patong Phuket has replied on Wed Dec 28 14:18:13 IST 2022

Dear venkatachaliah, thank you for your time for giving us the review. We apologize on the convinenice that we caused you during your stay and it was not exceed your expectation. According to our joiner policy, we believe that we have provided information clearly before and at the front desk upon check in. We hope that we would get a chance to make it up to you on your next stay. Regards, tony resort team

Tony Resort Patong Phuket has replied on Tue Dec 06 14:40:33 IST 2022

Dear manish, on behalf of the tony resort team, i would like to thank you very much for this amazing review. Your review made our day ) we really appreciate you being our guest. We will not stop improving our service. We promise! sincerely yours, tony resort team

Tony Resort Patong Phuket has replied on Fri Sep 16 08:03:28 IST 2022

Dear jigar, we would like to express our sincerely thank you for your amazing review scores and positive comments. This is very helpful for new arrival guest well know tony resort as you mentioned about us. We hope you will stay with us again next time. We assure that we will do everything we can to make your stay a comfortable and happy. Warm regards, tony resort team