Pan Pacific Hanoi

The room of the hotel was extremely small, the map of the room was not good. The hotel didn't provide me a free upgrade as I was a Platinum member of Make My Trip

It was a short but perfect stay in Pan Pacific Hanoi. Our room overlooked the lake and thereby provided the best view.

Pan Pacific is a perfect blend of luxury, comfort, and outstanding service. Its excellent location right in the heart of the city makes it very convenient for tourists. The restaurants are absolutely amazing and the breakfast spread is delectable. The dedicated staff make it a fantastic choice for both leisure and business travelers. In fact, they cater to all our needs even like packing a breakfast for our early morning hay long bay cruise. We would highly recommend it and look forward to staying here again.

Very nice hotel close to the city centre with good ambience. Room with a view of the lake and pagoda made it memorable

A very humble staff & front desk, breakfast area, housekeeping. Was upgraded to premier suite to presidential suite by make my trip only as there were some issue with the room check inn. Even hotel staff cooperated very much to keep traveler happy near by indian food options are available.

Exceptional stay at pan pacific hanoi! the hotel's stunning west lake views, elegant rooms, and top-notch service exceeded expectations. The pacifica restaurant served delicious international cuisine, while the club lounge offered a warm welcome and breathtaking views. Friendly staff, a well-equipped fitness center, and a relaxing spa added to the luxurious experience. Perfectly located for exploring hanoi's old quarter. Highly recommended for a comfortable and memorable stay. 5/5 stars!

The hotel is centrally located. However the rooms are small and the hotel is a little old. Staff and services are good. Only downside is the size of the rooms.

Excellently located, catering to all kinds of food, helpful staff, and an ambiance that is warm, friendly and welcoming.

It was a wonderful stay at pan pacific hotel at hanoi. Rooms are well done. Breakfast was very good. Staff are very helpful. Recommend this hotels especially to indians and vegetarian

A good business hotel with an excellent bar on 16th floor.

Overall experience was pretty good. Although breakfast spread was huge, vegetarian options were few. Staff were polite, helpful and courteous.

Suitable for business tour. Good location, great ambiance and comfortable stay.

It is obviously a good hotel as expected. Location is just awesome and the view from 20th floor lounge is just incredible. We are with family, myself, spouse and 4. 5 years kiddo. We have hit the hotel at 1:30 pm to 1:35 pm and I was with the check-in process This was a bitter experience for us for the first time, that staff was telling to do a early check-in for us, as if he was doing a favor to us( By law check-in time is 2:00 pm). I have been to associated with world-wise all star category hotel and hospitality industry, but generally they are very down to earth and ready to help kind of nature. But this was not expected from PAN Pacific kind of hotel. Rest of the stay was good, it was a very short stay there, as we are about to leave for Singapore.