Check in/out Hotel Check-in Time is 3 PM, Check-out Time is 12 PM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 1048 reviews
VERY GOOD 336 reviews
AVERAGE 88 reviews
POOR 39 reviews
TERRIBLE 41 reviews
30 May 2018
Amazing! ! !
Best Place for relaxing Time in Dubai.
Good Location for Sightseeing where ever you wanna go.
Friendly German Hotel Manager.
Made New Friend/s
Nice to meet you Dakaaba ! ;-)
Looking forward to meet you once again
28 May 2018
A Grand Choice
We stayed at the Sheraton Grand for a weeks early summer break for my wife's birthday. From the moment we arrived the staff politeness and service was brilliant. Help with our cases from the taxi, speedy check in and SPG priority was excellent. Our cases were delivered to our room, they arrived before we did. Room was on the 23rd floor, the lifts were spotless and silently quick. Our room was bright, spacey, high ceilings, bath and shower, enormous comfy bed with the softest pillows ever. TV had lots of choice, room was spotlessly clean, housekeeping had a great attention to detail, making a birthday cake out of a towel for my wife's birthday, with a chocolate cake and card to celebrate. Top floor 54 pool area and bar was brilliant for a chill out at night, the pool however was closed for maintenance. The bar staff were brilliant especially Dipesh who made my wife's birthday really special, he was always helpful and full of great advice. All the bar team were very pleasant and helpful. We ate in feast for my wife's birthday, it was Ramadan and we celebrated with Iftar feast after dark. Lots to choose from all freshly prepared, it took us a while to figure out what we should do, it would be good if the iftar was explained on entering. the service was good and a special treat of a Birthday cake and happy birthday sung by all the restaurant team for my wife. A big thank you to Neville at the front entrance, every morning greeted us with a big smile and advice about our days itinery, A big credit to the hotel. Location of the hotel was really good, easy access to metro only 5 mins walk. Supermarket in the building next door, 10 min taxi ride to La Mer beach. 10 mins to Dubai mall and Burj Khalifa, 10 mins to Karama Market. Lots of places to eat within 15 mins walk in the evening on Sheikh Zayed road. We had a fantastic week and couldn't ask for more from the hotel. We have been lucky to travel to many places around the world and stayed in some fabulous accomadation and this hotel is one of the best. Thank you all at the Sheraton Grand Dubai.
28 May 2018
Excellent Friday night curry d....
Fantastic curry plus beverage for only 99aed on Fridays . Special offers on meals every other evening. Sumptuous buffets each night at very reasonable rate . Excellent facials and massages . Well worth a visit as service second to none.
26 May 2018
Hotel of choice for a business....
Stayed 2 nights during Ramadan and found the hotel very good for business trips.
The hotel is well located and I found getting an Uber was exceptionally quick - of the 5-6 times I called for one, I got a car within 1-2 mins most of the time, at most 3 mins.
The entrance is appropriately spacious and grand for a 5-star hotel, places are generally clean across the board. The rooms were fine, bathroom and toilets spacious.
Where the hotel stood out were its staff - they were always smiling, patient and willing to help with any customised requests (eg type of welcome fruit, directions) and trying to accommodate where they could (eg late check out). This is where they made the trip a comfortable one - the main reason a 4 review became a 5. Thanks making my trip a smooth one.
25 May 2018
Perfect stay in a good locatio....
The hotel is new and has very nice comfortable rooms. Being a SPG Platinum member, the greeting, service and the upgraded room given were all perfect. The location is very good being close to business locations especially Trade Center and Financial Center.