Regal HongKong Hotel

Comfortable stay. Location is very nice and in city center. Shopping areas are at walking distance

location and food is good but rooms and ammenties very bad.All outdated electrical and airconditioning and light system location and food is good but rooms and ammenties very bad.All outdated electrical and airconditioning and light systems

Review- property centrally located, and has good connectivity. Property is a bit old with smaller rooms and ends up being busy due to conferences

This hotel did not seem like a 5 star hotel at all. To start off the the hospitality was terrible right during the check-in process during which the hotel staff wanted to limit the conversation to a minimum, which i can probably chalk up to the lack of good english knowledge. I do expect 5 star hotel staff to be able to handle communication in english especially in a central location. Next is the lack of instructions to get to my own room and i had to ask random strangers to get to my own floor through the elevator since the first elevator only takes you to 31st floor where transfers to 34th floor is available. Lastly, the room itself was quite lacking with unclean flush for the bathroom and dirty spots in the bath floor. To add to this, the room did not have international charging outlets while only having usb-a charging outlets. It’s 2024 and at the very least, a country like hong kong must have hotel rooms equipped with international outlets and if not at the very least multiple usb-c outlets. I would not recommend this nightmare hotel unless you get a steal of a deal at $100 a night which is what this hotel is worth. This regal hong kong hotel can pass as a 3-star or 4-star on its best day. Know what you are getting into if you still want it stay here after reading my review.

The hotel is decent but the location is very good. Rooms are a bit old and shady but all the major attractions are 10 min away

Good location, good hotel with average facilities, staff is good, nearest location to good restaurants, 7eleven, bust stops etc.

Amazing stay with really amazing staff breakfast was yummy with amazing varieties and hotel is near to cause-bay which is the best place to do shopping night life is also nice

We were made to wait for 3 hours before check-in. We were asked to pay extra 500 hkd to get the room access early. There was no proper waiting area, no response from staff. Also, when we had booked the room it said breakfast for 3 people however my 9 year old child was denied breakfast. We were asked to pay 88hkd on a daily basis for her breakfast

The hotel is overall good and have spacious room which have very good cooling system. House keeping services were excellent. Location is superb as it is 2 minute walking distance from indian restaurant and main shopping hub. Nearest mtr of causeway bay (exit f1) is only 3-4 minute walking distance. Hotel has beautiful interior and other dining options within the lobby area. Staff is very helpful and concierge services were too good. Location is excellent food options nearby are excellent (max donald’s, indian restaurant etc) reachability is good by mtr and taxis.

Good location good service good staff very helpful arrange some veg-food all good

Location is excellent other than that new and untrained front desk staff which makes your check in a task, ask for Jay or Paul they were quite courteous and knew what they are doing, they had old rooms with only two charging sockets and rickety spring beds which gives back ache, service has deteriorated over last few years.

Not up to the mark. Didn't feel that we are at a five star property. Rooms were very small.

Room was small. Staff was good. They have taken deposit from my card. Which they say will return in 15 working days.
Shuttle bus service was not there.

Hotel was very well located, at close proximity to metro station, close to market area, rooms were clean, view was great, in total enjoyed the stay.
Great rooms with view and the room service was very fast.

Great hotel. The ledge in the room was lovely.
The tub in the washroom was great.

Location is excellent and very central. Best shopping areas all around and within walking distance.
There was a rude call from someone in house keeping saying that they cannot provide more than 3 water bottles per day the rest will be chargeable. But when I went to the front desk they said that the water will be provided on complimentary basis.

Hotel location is very good is very near to shopping place and MTR. Rooms was a good size compared other hotel in hong kong. Room was clean and staff is very good and kind specially housekeeping staff was a very helpful. My opinion this hotel is the good hotel in this location.

I stayed in that hotel 4days There is no lobby for waiting late check in process I was waiting for 3 hrs for check-in after 2 pm they changed my room 2 times because their AC was not working no 5star facilities like steam sauna jacuzzi only 2 device can connect to WiFi so very bad experience it was.

We came to celibrate our anniversary .. Followed by a Macau trip. Hotel is pretty decent. There is a little problem in conversation, as English is not there first language. Being a tourist spot you need fluent English speaking people at least at reception .. Other wise on in whole a good hotel .. Very perticular about their check in at two .. Late check out by an hour they were pretty OK with .. Thanks to make my trip once again for giving the best rate .. And make our trip reasonable ..

A very unfriendly service to begin with at the chaotic reception where I stood in a queue waiting to finish my check in process in spite of prior confirmation of booking. Not a quick process. Check in is at an odd hour of 2 pm but got the cleaned room only at 3 pm. We were strictly told that the checkout however would be at sharp 12 noon. Very unprofessional. Staff are not at all fluent in English and we Chinese was Greek and Latin to us. No hand wash in bathrooms. Choice of food especially Indian was a rarity.