New International Guest House

Location is the standout feature of the properties located in Chungking Mansions. They are situated in the heart of Tsim Sha Tsui, close to shopping areas, restaurants, and public transport. Cleanliness is generally good, with daily cleaning and fresh towels provided. Staff is friendly and accommodating, with the Filipina receptionists receiving special mention. Value for money is decent, considering the prime location, but the rooms are small and basic. Check-in Experience can be hit or miss, with some guests reporting issues with double charging and being moved to different properties.

• Location

  The property's location is the most highlighted feature by the guests. It is situated in the heart of the city, close to shopping areas, restaurants, and tourist attractions. Guests appreciate the convenience of being near public transportation, making it easy to explore the city. Some guests also like the lively atmosphere of the area and the presence of other foreigners.

• Cleanliness

  Cleanliness is another feature that guests appreciate about the property. The rooms and bathrooms are generally clean, and the staff cleans them every day. However, some guests have reported issues with cleanliness, such as dirty toilets, stains on the bed, and insects in the room.

• Staff

  The staff at the property is friendly, accommodating, and helpful. Guests appreciate the staff's willingness to provide information about the area and give tips on where to go. Some guests also mention specific staff members, such as a Filipina receptionist, for being particularly welcoming and caring.

• Value for money

  Guests generally find the property to be reasonably priced for its location and amenities. However, some guests feel that the rooms are too small for the price, and the amenities are basic. Some guests also report issues with double charging and hidden fees.

• Check-in Experience

  Some guests report issues with the check-in experience, such as being transferred to a different property, not getting the room they booked, or being charged extra fees. Some guests also report difficulty in finding the receptionist or getting in touch with the staff.