A&O Brussel Centrum

While booking, it was clearly mentioned that toiletries and drinking water would be provided, but nothing was available upon check-in and everything was chargeable. The property feels more like a ghost hotel, with dark red interiors, red carpets, and dim lighting, creating an uncomfortable atmosphere. Additionally, there were no basic amenities like an electric kettle. Overall, the experience was very disappointing and far below expectations. While booking, it was clearly mentioned that toiletries and drinking water would be provided; however, nothing was available upon check-in and everything was on a chargeable basis. with no basic amenities provided. The dark red interiors, red carpets, and dim lighting created an uncomfortable atmosphere, and even essential facilities like an electric kettle were missing. Overall, the stay was highly disappointing and far below expectations.

No telephone No dental kit and other accessories in toilet No tissue Asked for extra money I asked the hotel about this and their response was that you booked wrong hotel No one was supportive enough

I find it really easily since it is near one of the main Brussels train stations which is connected with the airport. The people in the hotel are amazing, rooms are really nice and clean. The food is your standard breakfast food, nothing too fancy but a large variety to choose from as well as get some coffee, juices, etc.