Hotels in Brussels

I was given a room at the 7th floor. The lift could only be used up to the 6th floor and I had to carry my luggage to the room from the stair(20 steps) and no assistance was provided to me, though I have told the receptionist that I had a problem with my leg . A colleague of mine was travelling with me and had booked her room from another side. Her room was good enough situated on the 2nd floor. Asking for a room also in the second floor I got a negative answer with the excuse that there was no availability and because I have chosen the particular side to make my reservation which in the future I should avoid. The room was completely unacceptale very small, even no place for the luggage and in order to get into the shower I had to climb anoter three stairs that was really difficult as the floor was very slippery and there was not an attachment to hold on getting out. Before using the room I asked again to be given another room whatever the size but at least with a bathroom at the same level. The receptionist who was really impolite he denied and told me that I could asked again in the morning and he insisted on his point of view that partly I was to be blamed for having this room as I have chosen this side to book. It was like he wanted to punish me. The next morning I was given another room of the same size but at least having the shower at the same level. The receptionist in the morning had a very good behaviour and admitted that this paticular room was available from the previous night. Anywaty the room I have seen in the side when booking had not any similarity with the one I was given. I am travellin for so many years and I never had such an experience

Just 300 metres from the main attractions of the city. Perfect place to stay in the heart. Rooms are very cozy and services are great. Staff is too cooperative and courteous. Though breakfast had limited options for us.

Very centrally located with access to train station right across the road, walkable distance to all tourist places and many good food places around, very friendly staff, super clean, easy accessible direct trains to airport - wonderful breakfast - Great value for money

The breakfast was a disappointment

Its clean and best for family stay. The bathroom is small, but is enough to meet the needs. We did not try the breakfast at the hotel. The location is perfect and walk able to all locations. The metro, tram and bus connectivity is at its best with the location.

Hotel is located very near(walk-able) to most of the attractions. The room we were given was not located in the Hotel corridor rather it was located next to hotel stairways and seemed very cornered. Room seemed very old and unclean though washrooms were clean.

Very convenient nice compact hotel. Suited our stay exactly. Well soundproofed & warm. No complaints!

The hotel is located at a nice place, right in the center of the city and therefore easy to get there from the airport or to other tourist attractions. The room was clean and the personnel was kind. Ideal for a short business trip, when one hasn't too much time, but still wants to see something from the historical center. Only down side is that, if you are travelling by your car you have to pay around 15 euros for 24 hour parking.

Pleasant stay, much bigger room compared to IBIS standard. Very close to the station so it was convenient. Walking distance to places like Menneken Pis, Grand Place. Will definitely stay here again. Thanks

Internt acess was down and IT system was doen, Thus card key does not work whenever I am back to my room hotel syuff accompanied me and open the door. FRacilitIes are very old wall was fallen down toiret is in nallow space. It is 3 star lebel hotel.

It's a nice hotel, located almost in the centre, near the north train station. You can get easily from airport on bus 282, 300 m from metro Botanique. Room is ok, with big bathroom, good beds and tv with many channels. Breakfast is good, staff is nice.

It is a very nice hotel near Brussels Nord and metro Botanique. You can get it from airport on bus 282. Room is clean with modern furniture and air conditioner. Staff is nice. Location is good, about 15 min walk to Gran Plas.

I stayed for a conference and a extra day of leisure. On the extra day I was able to cycle to the grand place using the city bikes that are located close to the hotel. I enjoyed my stay here. The free airport pick was also very efficient and helpful.

We booked this hotel as we had an early morning flight out of Brussels. The hotel is exactly across the airport and I highly recommend this for anyone who has early flight. I found the location perfect to suit our needs. The size of the room was comfortable, clean and service was great.

Excellent hotel. We had a very enjoyable stay. The location is very nice and provides very easy access to all areas that you will like to visit during your stay in Brussels.

Novotel as always is value for money. This hotel is located 5 minutes from the airport and hence the location is super convenient. The rooms are fairly large and clean, as per the same Novotel standard globally. It is an ideal place to for a short stop-over.

The hotel is plush with all the amenities and the staff is super helpful. The room was very spacious and check-in as well as checkout was very smooth. We also used parking very effortlessly. Late checkout was also provided on request.