Ibis Baku City

Very tiny rooms, breakfast is average. For every basic facility they are charging like water, coffee etc.

The hotel was poor that OYO.. it does. Or even come closer to IBIS properties in India. Basic amenities like shaving kit, brushing was not available. Bed sheets and towels were not clean. For shelf, it was iron rack …it was like a dingy hotel in middle of the town ..

the location is very good. but the breakfast was disappointing. not a lot of options available. the rooms were also very small. the staff was really helpful

We (India Veg family of 2 Adults and 2 kids) stayed for 4 nights in May’25. We took 2 room as the rooms are small and no space for extra bed. Not much of veg breakfast option available in the spread but Chef took special care of us by making Veg sandwiches and Rice for us

Ok

Bad food had to change the room multiple times. AC NOT WORKING ON ALL DAYS complained multiple times but no help plus they over charged. ZERO hospitality Bad experience ac not working water leakage

Not welcoming staff especially the gentleman Named Aslan who was at the front desk, will explain the scenario, we initially booked for 6 nights but due to change in plan we need to checkout after 5 nights at the time of checkin we we’re early requested him can we do early checkin as we have change in plan he refused upfront ! We also requested since we staying one night less and we have breakfast including plan can we have breakfast on 19th in place of 25th he refused upfront that as well (we do understand it’s non refundable booking but still we expected these kind of small adjustments as part of customer service), rest location was perfect easy to roam around, rooms were comfortable typical ibis budget friendly crisps n clean, f&b team was good, one person has ruined entire experience..

The staff is friendly and attentive, especially Safar and Fatima, who made our stay unforgettable. Clean rooms, great atmosphere, and delicious food. Highly recommend for a pleasant and comfortable stay!

The staff is incredibly attentive, especially Safar and Fatima—they are always helpful and welcoming. Clean rooms, great service, and delicious food. A perfect choice for a comfortable stay. Highly recommended!

While checkin i waited 1 hours. He is soo pissed off and saying i dont have booking for you. After 1 hour he found my booking. No amenities. No kettle no toiletries. Everything is paid

Property was excellent but my experience trip has been awful. Made our booking for bake 1 month prior but on arriving in bake the property did not hon-our our booking and hence we were compelled to pay from our exhausted pockets. Customer service is a nightmare and a big disappointment. We were told that the senior department was always working on it but somehow failed to see if they actually did at all.

I booked the room based on the picture seen for a room but given is much more compact small room

It was good, and specially cleaning service is very nice

Very bad Service AC not working and whn enqire they told me to keep opn the window

once i arrived at hotel they charge me the city tax more than its showing on my booking. when i asked its more you charging, they said its changed now. if you stay more than 1 night here, please take all your language with you else house keeping If you ask reception for this they denied a support their staff. basic amenities not provided. Staff is rude. house keepers are thief. hotel is not safe, some of their staff open my room open from outside in morning without knocking the door. Worst experience, if you are couple or with family avoid this at any cost. always think why this hotel seems so cheap than others.

It well located to all city attractions i loved my stay and breakfast has good spread with less veg options for indian

Hotel was good, neat and clean.. There is not much for vegetarian in food.

Stayed there for 4 nights, location is fairly good, front desk staff can be more courteous & hospitable. Breakfast was of good quality. Room size is very small. Overall, i had a pleasant stay.

Clean and hygienic, staff are very polite and service was really good. Good location near city center.

Its very nice hotel and new construction is so much good i like hotel, food is good but if you are a pure vegetarian, you will have trouble with breakfast. You will find only vegetables and fruit here. And hotel amenities also good