Splendid Hotel & Spa

It's a nice experience to stay in such a beautiful place and the hospitality is good.

excellent service, very supportive staff, only problem was the size of room. it was very small to accommodate 2 adults and 1 infant. the location is excellent..everything you need is nearby at a walking distance.

The hotel was clean, affordable and the staff was quite helpful in booking the airport cab. They further allowed for luggage storage after checking out. It close to many coffee places that are quite popular and major attractions like the sun temple. I don't have any

Property is very well located with Good Indian restaurants and Shopping market within 200 meters of vicinity. Very Serene place and Rooms are also very good. Ms. Hannah at reception is simple awesome. Had a Pleasant stay.

Our recent stay at Splendid Hotel Hanoi was truly delightful. From the moment we arrived early in the morning, the staff ensured we felt welcome and comfortable. The hospitality was reminiscent of the warmth and attentiveness we associate with Indian culture. The rooms were clean, spacious, and equipped with all the essential amenities. The bed was extremely comfortable, and the décor had a subtle charm that added to the overall experience.

We had booked a room at the hotel for 2 nights and upon arrival they told us due to a medical emergency for one of their guests, they couldn’t give us the room. However, they offered a free upgrade to their premium hotel which is nearby and the stay was excellent. The staff is very courteous and helpful. Provided us with all the guidance needed to explore the city. The location is just walking distance from the lake and we had a good time.

The stay experience was terrible. They gave us a random excuse and said they’ll upgrade our room but took us to a completely different location and gave us the tiniest room there. It felt really unsafe since it was deep inside an unknown alley.

Property is nearby to lake and all nearby shops. We can book the hotel just for the receptionist hanna. She was very helpful. If we ask about anything to her she will guide us in a confort way she helped us in currency exchange, halon g bay booking, bike and all other services. Rooms are small but if we are going to spend less time in room this is the best in old district. You can visit note cafe and famous 4p pizza just by 2 mins walk. They cleaned the rooms very neatly daily once again, a hotel with awesome hospitality

The splendid hotel and spa really an excellent hotel so far i travelled. The receptionist miss hannah is appreciable for her noble and hospitality.

Good place. Awesome view and services provided by the hotel. There were good restaurants and hotels.

Ooo I loved staying in this hotel. It’s very conveniently located and the rooms are huge! I was really surprised by how kind and well mannered the ladies working here are. They speak fluent English and regularly check up on guests.

Very small rooms. Even the family room is small with such a small balcony that you can just stand. Cant put chairs. Clean beds and toilet. Toilet didnt have toilet papers, had to remind them to put in. Good staff behavior.

The hotel was very nice & in the heart of the old quarter, also had access to all the attractions & restaurants

Perfect location, clean room, and amazing customer service. You cannot expect more. Walking distance to the lake, night market and party street.

We had taken room for a family of 3. Room was small. There are few splendid hotels in this area. All sister hotels. Breakfast and spa in sister hotel, 1 km away. Guys from the reception takes us in 2 wheelers to the hotel near beautiful church. We are vegetarians, so we had options of fruits, boiled vegetables, fried rice and veg sandwiches. It’s nice. Perfect location. Spa is also good. Hotel helped us with day tour and guided us well with our crazy shopping fantastic customer service. Hannah, kevin and lucky thank you so much.

Place is very good for short stay. Clean room, good amenities, helpful and humble staff. Very close proximity to ho-an kiem lake and other attractions. Breakfast is not on the hotel premises, but had to walk around 600 metres to another spot for breakfast arranged by the hotel. That's why 4 star rating.

Very good experines hotel good good food and all servieses thanks make my trip my booking i mo so happy

It was an awesome stay for us. The hotel is located in the bustling city centre