Oriental Suite Hotel & Spa

I stayed in this hotel w.e.f 14th November 2025 morning to 17.11.2025. Hotel is neat and clean. But i have two complaints to make. Room 402 had no Wifi connection despite my complaints and there attempts. I was supposed to be woken up by phone call but they failed to do so. But for my own mobile phone alarm, i would have missed the flight. However, information desk Miss Sabrina was helpful.

Good hotel in Hanoi for those who appreciate oriental suits and elegant style. The décor has a traditional charm, rooms are clean and comfortable, and the service is warm and attentive. Location is convenient for shopping and sightseeing. A nice balance of comfort and culture, making it a reliable choice for travelers visiting Hanoi."

the rooms were very small and not as per the pictures shown, it was actually cramped for 2 person , expected more for the price we payed

5

we really enjoyed our 3 day stay at the property the main highlight of the property is the location. The property is located in such a way that all the attractions like Hanoi night mark, train station, Hanoi puppet show , City lake , Indian restaurants all are at walkable distance. Staff is very friendly and understanding special thanks to the receptionist Sam who made the stay memorable. We also took the Breakfast from the property which was worth the money. rooms were clean and upto the expecta

Room size below not more than 150 sq.ft as your website showed 320 sq.ft location ok

Nice neat & clean hotel. Fantastic location. Highly recommend. Just above the weekend night market. Very close to massage parlours & Indian food restaurants.

Firstly it’s not 4 star at all. They claim service is excellent and available 24/7 but it’s not. Staff is not helpful, while checking out at night, staff was sent to check room and I was lifting all the luggage to exit. They even said no to one coffee sachet. It was terrible. Location was good, that’s the only positive here.

Hi, the hotel was in a prime location and no complaints on that. Staff was friendly and co-operative. Only complaint we had was on breakfast spread, which was very limited. Would have liked more options in the breakfast spread

Good staff clean hotel Food can be better but it is decent as I am vegetarian so it is difficult to get quality vegan food in Vietnam.

All in all nice experience. Was there for a short stopover before proceeding to sap a the next day. Nice small place in the middle of the city, all the major tourist attractions are just a few minutes from the hotel.

Right in the middle of old quarter it is a great location to stay. Our halon g bay tour picked us up right in front of the hotel and dropped us back there. The rooms were comfy and clean and tge staff was very helpful. Seam at the reception was very helpful with arranging for a private anniversary dinner and celebration. The hotel can also easily arrange for airport pickup and drop off at additional charge. Highly recommend the property. They also gave us an early checkout gift.

Great stay. Loved the cleanliness and the property location.

Staff was polite and kind, they supported me in every aspects such as phone chargers booking tours booking taxis to airport

The hotel is really good and at the heart of the city. You have the market, the lake, tour booking offices, and bike rentals nearby. The staff is extremely polite and helpful. Loved their warm hospitality and humble behavior.

Great hotel option with walkable distance to most places and helpful staff. Breakfast option was good as well.

Nice location nice staff and newly constructed rooms and beautiful ambience

At the heart of old quarter. The stay was nice. The staffs were very helpful. Will recommend this hotel to everyone

But dannag diamond sea hotel airport transfer is free in proper sentence in broucher but car is not pick up and drop up transfer i paid by my self. What's the problem. Ans. ?

Good experience staff was friendly and food was good,