The Atlas Hotel Baku

Ok

Hopeless, worst, check inn time is 3 o’clock but we got the room at 4:30, torn bedsheets, torn pillow covers, washroom showers were broken, there was continuous issue of hot water in washroom. Hotel denied to repair or change the room as the property was full. Pathetic service. Worst experience.

It is a 2 star hotel and posted as 5 star here. It was a complete mess and nothing sort of 4-5 star here. Most rude staff with terrible services

We stayed here for 1 week, every day we have to ask to clean the room, they have a board which shows indian lunch & dinner but they don't have it and reception guy was also very rude

I booked hotel atlas and mm k booked hotel altus after that made so many calls to mm k and always said by them your query already in process you will get call back but no response. Dont worry you spoiled my vacations ready for yours.

Hi, the hotel atlas was completely booked and they have no rooms and on top of that they did not get any booking request from mm t or your local vendor. I confirmed the same with the manager at the reception. And conveyed the same to your customer service representative. So pols help with the full refund. I had to go through a lot of issues in getting myself a new room booked at the higher price. As most of the properties in bake this time is running full. Hope you understand and help me in this matter and issue full refund asap.

Stay was good, location of the hotel is city central, service is bad, you have lots of supermarkets, atm and taxi services near to hotel

Very helpful and courteous staff. Good indian breakfast with vegetarian options available. Big rooms and clean too.

Service very poor. Mm t while booking told us they will offer us a room with balcony and bathtub, but we didnt get that.