Hanoi Charming House

The picture given on the website is all fake. The rooms are very very tiny. It has no reception, no fridge, no TV, and apart from this Wi-Fi was not working. There was no light in the room. AC was not working, and apart from that, the room was stinking like anything, so this has been one of our baddest experience of life through MakeMyTrip.

The hotel is not good at all the place sucks The washroom was not good I have been to many hotels in Vietnam but I liked all the people except the lady at this hotel who was not nice.

Average hotel, but very nice location, you can get everything near by the hotel. Tourist place, indian restaurant everything you can reach in few minutes

Very very roudue language no comparative very all area s meal very bad area i have not recommended this hotel booking

Worst rooms & toilets, rude staff and management, no towels, stinking toilets, even drinking water not provided charming hotel is not at all what is being showed in the photographs. It's a very old building with old rooms and deteriorated furniture. There is nothing in the name of service not even drinking water. Dont ever make mistake of booking this hotel. Despite paying money i had to change the hotel as no one can stay in such place.

They’re increase cleanness and not good room but it’s ok.

The room was not so clean and even they don't provide a water bottle in room so its basic needs are not fulfill

No receptionist at the desk. No water bottle in the room. No ventilation. Hotel is at good location but in a street full of non veg market

Terrible stinky location, dirty and cluttered hotel, no electricity, no person available at reception, no safety as gate was unlocked when we returned. I can go on for a day and still won't be able to point out all the problems!

The hotel is located in the heart of hanoi near the train street, you can just walk to train street in 4-5mins. Beer street is also walking distance. There is a market road just outside for all your needs. The rooms in the hotel were decent and spacious. Only negative i found was the ac wasn't working.

It was very bad. Bathroom door lock was broken. Shower was not functioning correctly as expected
Small room with no facility. That was the worst Hotel we stayed in. Bathroom lock was broken