Royalton New York

There is such a poor staff with such a disgusting service:- 1. They Didn’t Even provide Water Bottle to us 2. ⁠Landline Phone Was not working at all to talk to front desk,as i told many times to look into this but they didn’t listen 3. ⁠Such a rude behaviour for any cooperation 4. ⁠No Staff to take our luggage to the room. Such a horrible service and staff,Will Never Ever recommend anyone to stay with that property!

There is such a poor staff with such a disgusting service:- 1. They Didn’t Even provide Water Bottle to us 2. ⁠Landline Phone Was not working at all to talk to front desk,as i told many times to look into this but they didn’t listen 3. ⁠Such a rude behaviour for any cooperation 4. ⁠No Staff to take our luggage to the room. Such a horrible service and staff,Will Never Ever recommend anyone to stay with that property!

They cut for deposit out of which should be returned as per hotel confirmation. But yet we received a refund. Secondly they are not providing any bills yet. So overall it's a very bad experience.

The front of house team was very helpful and they handed over the 4 waterbottles. The hotel is centrally located and there was no dental kit in the washroom, after request the housekeeper handed over the same. Room heater was missing and overall nice ambience.

We stayed at the royalton for 3 nights! at first sight seemed a little dark throughout the day, but was more than compensated by the friendly staff, spacious room as well as easy check in and check out. There were a hot water kettle and mugs available on request. The location was fantastic, close to by-rant park, subway station, bus stops and close to broadway and times square

Location of the property is very suitable for my stay as it is a walking distance to the port authority bus terminal. Lot of restaurants are in the walking distance. The room and other parts of the hotel are very clean. Also to be mentioned is that the hotel rooms are sound proof which made our stay more comfortable. Staff is very polite and helpful.

Very nice, small n stylish Hotel at walking distance from tourist attraction n business areas

Simple Hotel, with a touch of luxury, convenient and easy,

Big clean rooms. Good comfortable bed. Nice view from balcony. But everything was just too dark for my comfort. Otherwise, very close to Time Square and nice happening hotel lobby-cum-bar. Everything about this hotel is just perfect.
Good clean room, but insufficient lighting and just weird dark theme all over the hotel. Modern but little creepy.