Radisson Hotel Kandy

They did not clarify their policy regarding complimentary breakfast. First they gave us a free upgrade. And instead of informing us before (when they noted our room number) breakfast they produced a disproportionately high bill. If they had informed beforehand we would have had a choice to have breakfast outside at a reasonable price. This was my first such encounter in more than 35 years of travel and stay in decent hotels. Advise future guests to be careful about hidden charges and avoid getting trapped.

Room was good. However housekeeping services are avg. Face towels and shampoo was not kept despite of multiple requests. Not much options for food. Though we booked Lakeview initially we have been allocated different room and had to reach out again to reception and gor it changed. Overall stay and services are avg. Not upto mark for the hotel ratings.

property location is excellent, but the room alloted through the site were rooms with no view, food is just average, morning buffet lacks variety, evening was advertised as Indian food festival on Wednesday and when we went for the same came to know it's been cancelled due to lack of customers. overall a good property but try to book the same id they confirm the room with view.

Ok stay. I think i paid above average price - about 50% more as i saw this for much this month. Also they claim it is mountain view but its not and pictures. When i complained they refused to do anything about it and didnt even change my room claiming its full when i clearly see empty rooms available Service is horrible Breakfast is very overpriced and their menu dorsnt have any good . Wouldn’t recommend unless its coming really and youre on a budget. When i told the staff, particularly the manager thete that this is very different from the images . Absolute pathetic. Also its like a budget radisson and doesnt uphold radisson standards at all. Doesn’t even have a kettle in the room to say the least. No valet, nothing

Location - Perfectly located within 2kms of the city centre. Food - Atrocious food quality and taste not at all representative of The Radisson standards. Amenities - Satisfactory including rooftop pool, spa and 2 restaurants. Service - Slow room service.

stay and amenities are good. swimming pool is good. view is good from the property. it is very nearby to kandy lake and other sight seeing spots

No good food available.. rooms are good but food is just okay... they don’t provide sleepers and tooth brush so take care of these

The Hotel is located 10 minutes from the Kandy station. We reach in the hotel and we got our room ready. The view was nice with city view . There are restaurants nearby. Also the hotel as rooftop bar and pool access. Only some few things were missing that is room slippers ,bathroob , dental kit which were placed on request later, staff were friendly and helpful.

Good stay Good staff Good location Good stay at hotel Radisson Candy. It's a nice location. Staffs are very cordial food and everything is perfect. So I would look forward to come back again. Thank you.

The experience is very poor. The room even though deluxe very small and washrooms are not very clean and some taps were not working. Overall not worth for the price paid.

Had a wonderful stay at Radisson – great hospitality, comfortable rooms, and excellent service. Truly enjoyed the experience!

Wonderful stay ! The gym and the pool facilities were amazing ! Would definitely recommend this place .. close to the near by attractions like tooth relic temple and kandy lake

all the staff were welcoming especially Nipuni's wonderful view and at the prime location very good crew

Our day was absolutely wonderful. The property was spotless beautifully maintained and had everything we needed for a comfortable and relaxing experience. The ambience was perfect, peaceful, cosy, and thoughtfully design. The host was warm and attentive and made sure every detail was taken care of which truly made us feel at home. The location was ideal and it had one pizza spot and just front of the hotel. If you need anything, you can get it right there, and then only we would hundred percent recommend this place to anyone looking for a memorable stay, and can't wait to come back again. Specially made for Indians also

Great service, enjoyed the stay! They considered our suggestions and request during the stay and the room service supported immediately

The location of Radisson Hotel Kandy was very good, near the lake. the breakfast spread was very nice with live counters. The pool on the roof top is also nice

Very near to Kandy lake. The rooms were clean, and well maintained. The rooftop bar had great vibes and good food choices. The morning breakfast buffet had a good spread.

a typical Radisson stay, nice rooms and good view. good service but very very mediocre food to the point where it is a typical Radisson stay, nice rooms and good view. good service but very very mediocre food to the point where it is bad

⭐️⭐️⭐️⭐️⭐️ for the property and facilities. The stay itself was excellent, with comfortable amenities and a pleasant environment. However, what left us deeply disappointed was the behaviour of one staff member during breakfast on our anniversary. My wife was asked to wait for her food while other customers were served before her. This felt and extremely in today’s era, where every guest deserves equal When I escalated the matter, a senior staff member immediately apologised and personally served the dish, which we truly appreciated. Unfortunately, the staff member responsible never acknowledged their behaviour or offered an apology. A property of such high standards should ensure all staff uphold values of inclusivity, respect, and equal treatment. I hope management takes this feedback seriously so that future guests never have to face such an experience.

very nice location to stay, all are near by hotel only. The staff is very curterseous and helped us in all. I really recommend to stay this place and enjoy the journey