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Review Of Grand Valley0123401234

Pallivasal, Munnar | 7.8 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    4.2
    Very Good

    103 Ratings, 60 Reviews

    excellent
    45%
    very good
    35%
    average
    14%
    poor
    6%
    bad
    1%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 3
    • 4
    • 5
    • 4
    • 4
    • 5
    • 4

    Rating Categories

    • Hospitality4.4
    • Facilities3.7
    • Food4.4
    • Room4.2
    • Cleanliness4.2
    • Value For Money4.2
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    Review Summary

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    Guests appreciate the property's stunning views, exceptional food, and friendly staff. The ambiance is praised for its cleanliness and spacious rooms, ideal for families and nature lovers. The cooperative staff go the extra mile for guest needs. While access can be tricky due to steep roads, the beautiful surroundings and hospitable service shine through, creating a memorable experience.

    Sort by:

    Positive first
    4.0

    overall

    jayaram v.family with 1 kid

    Good experience ,Nice food , Excellent view, good staff behaviour ,easy to access the location , Overall good

    Travel Month: Oct 2025

    Room: Premium Valley View With Balcony

    5.0

    Excellent stay ,awesome experience

    ajas m.family with 3 kids

    Stay was awesome ,all staff are friendly .and helpfully , arranged all our needs,location is good,ambinece is 100% ,any time restaurant availability,

    Travel Month: May 2025

    Room: DELUXE HUT VALLEY VIEW With Balcony

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    Grand Valley has replied on Fri Jun 13 17:29:55 IST 2025

    Good Day, Thank you for the valuable feedback, we are happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit our property and we would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thank you.

    4.0

    Good Stay

    joju j.family with 1 kid

    The food served was delicious and tasty. The rooms were clean and service people all around to support.

    Travel Month: Feb 2025

    Room: DELUXE HUT VALLEY VIEW With Balcony

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    Grand Valley has replied on Thu Apr 24 17:39:28 IST 2025

    Good Day, Thank you for the valuable feedback, we are happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit our property and we would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thank you.

    5.0

    Excellent Stay

    pradeep a.loyalty-iconfamily

    Excellent host. Highly customer service oriented. Good food and an excellent stay. The property is very close to nature and the view in the morning and in the evening.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: DELUXE ROOM

    Grand Valley has replied on Thu Jan 02 15:05:25 IST 2025

    Dear Guest,Greetings From Grand Valley.Thank you for the amazing review. We put in the work to keep you and all of our client happy. Have a nice day ahead.Best Regards,Grand Valley.

    2.0

    Poor Stay

    vedang p.loyalty-icon

    The location was decent. The service was pretty fast but the quality of items was very bad, for ex: we ordered tea and coffee for room service and the ones provided were the worst tea and coffee we had ever tasted. The room was okay but definitely not something you should get in a 4 star hotel. When asked for additional bed, we were offered one that would be on the floor. We did not try the food

    Travel Month: Nov 2024

    Room: DELUXE ROOM

    Grand Valley has replied on Thu Dec 05 12:59:19 IST 2024

    Dear Guest,Greetings fromGrand Valley. Thank you for bringing this to our attention. We’re sorry to hear that you had a negative experience with us. We take customer feedback very seriously and are working hard to make sure that this doesn’t happen again in the future. Please accept our sincerest apologies for any inconvenience this may have caused.Best Regards,Grand Valley.

    5.0

    Excellent Stay

    tarun c.couple

    hotel - 5/5 room - 5/5 staff -5/5 service - 5/5 food -5/5 comfort - 5/5 bathroom -5/5 hygiene - 5/5 best hotel best room 😊

    Travel Month: Oct 2024

    Room: Premium Valley View With Balcony

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    Grand Valley has replied on Thu Dec 05 13:05:36 IST 2024

    Dear Guest,Greetings from Grand Valley.Thank you for taking the time to leave us a review. We really appreciate your feedback about our service and facilities and hope to see you again soon.Best Regards,Grand Valley.

    5.0

    Excellent Stay

    divin j.couple

    Nice view, good ambience & friendly staff. Restaurant also good. I recommend premium view deluxe room for families.

    Travel Month: Sep 2024

    Room: Premium Valley View

    Grand Valley has replied on Thu Dec 05 13:09:05 IST 2024

    Dear Guest,Greetings from Grand Valley. Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded Thanks again!Best Regards, Grand Valley.

    5.0

    Super valley view and comfortable plac

    ayush a.couple

    The property manager rocky is humble and kind enough to upgrade our rooms to premium valley view. Such a comfortable stay and generous staff very welcoming as well. We got lucky to have the sadhya on-am lunch and celebration. Another plus is the room view, its fantastic.

    Travel Month: Sep 2024

    Room: DELUXE ROOM

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    Grand Valley has replied on Thu Dec 05 13:14:48 IST 2024

    Dear Guest,Greetings from Grand Valley.“Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!”Best Regards, Grand Valley.

    5.0

    Amazing location.

    latheesh k.family

    The property and location is very good. Good hospitality. Rooms and bathrooms are clean. Spacious rooms. Food is also good but slightly expensive.

    Travel Month: Apr 2024

    Room: DELUXE ROOM

    Grand Valley has replied on Thu Apr 24 17:39:24 IST 2025

    Good Day, Thank you for the valuable feedback, we are happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit our property and we would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thank you.

    5.0

    Excellent Stay

    lekshmi m.loyalty-icon

    Wonderful stay

    Travel Month: Mar 2024

    Room: DELUXE HUT VALLEY VIEW

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    Grand Valley has replied on Thu Apr 24 17:39:13 IST 2025

    Good Day, Thank you for the valuable feedback, we are happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit our property and we would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thank you.

    5.0

    Must try

    namachivayam j.loyalty-iconcouple

    Good hospitality, great experience for honeymoon couples. Neat rooms. Swimming pool, fire camp, mountain view.

    Travel Month: Feb 2024 (3-Night Stay)

    Room: DELUXE ROOM

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    Grand Valley has replied on Wed Mar 13 10:50:07 IST 2024

    Dear Guest, Greetings from Grand Valley ! Thank you for choosing Grand Valley for your stay and taking time to share your valuable rating with us. We look forward to welcome you back to our property. Best Regards, Grand Valley.

    5.0

    Excellent Stay

    rohit p.couple

    We stayed for one night; the hotel staff is really nice, and we liked the hospitality. Suggestion is to put a small bottle or dispenser of the hand wash in the washroom. The entire property is well-maintained.

    Travel Month: Dec 2023

    Room: DELUXE ROOM

    Grand Valley has replied on Wed Mar 13 10:50:55 IST 2024

    Dear Guest, Greetings from Grand Valley ! Thank you for choosing Grand Valley for your stay and taking time to share your valuable rating with us. We look forward to welcome you back to our property. Best Regards, Grand Valley.

    5.0

    Excellent Stay

    ashish p.loyalty-icon

    It was really a nice experience of staying at grand valley, munnar. I am already looking forward to visit again !

    Travel Month: Nov 2023

    Room: DELUXE VALLEY VIEW

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    Grand Valley has replied on Thu Apr 24 17:39:08 IST 2025

    Good Day, Thank you for the valuable feedback, we are happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit our property and we would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thank you.

    5.0

    A perfect getaway at a perfect resort

    jegadesh r.loyalty-icongroup

    We had a wonderful time at grand valley resort. Rooms are good and the resort has all basic amenities. A special thanks to our host mr. Rocky who catered all our needs with a big smile on his face. I would rather say, having this kind of people with superb hospitality qualities will definitely grow the business to the next level. Another person who helped us for our needs is mr. Barath who is also an excellent person to get in touch with. Complimentary buffet breakfast was very worth and they have big spread of menu

    Travel Month: Sep 2023

    Room: DELUXE VALLEY VIEW

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    Grand Valley has replied on Thu Apr 24 17:39:04 IST 2025

    Good Day, Thank you for the valuable feedback, we are happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit our property and we would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thank you.

    5.0

    Nice views

    ayush g.group

    Good stay for nice views. Nice rooms. All valley view was really nice.

    Travel Month: Aug 2023

    Room: DELUXE VALLEY VIEW

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    Grand Valley has replied on Thu Apr 24 17:38:50 IST 2025

    Good Day, Thank you for the valuable feedback, we are happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit our property and we would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thank you.

    3.0

    N

    raghavender.family

    Nice view from the downhill. The reach to the hotel is a bit challenging the first time. However, there was a weird bad smell coming from the bathroom, and the bedsheets were dirty. On the positive side, the room service was good, and the staff was very helpful. They tried their best to address our complaints.

    Travel Month: Jul 2023

    Room: DELUXE VALLEY VIEW

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    Grand Valley has replied on Thu Apr 24 17:38:40 IST 2025

    Good Day, Thank you for the valuable feedback, we are happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit our property and we would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thank you.

    3.0

    Good

    jeeva n.family

    This resort was located in plantation point but the way to the resort was too down slope and if you want to go out night in our own vehicle it's bit difficult, but the property has got his own jeep to deliver customer to top of the road. Rooms were wet smell when we check inn that smell last upto next day morning also. The food and pool was too good and clean.

    Travel Month: Jul 2023

    Room: DELUXE VALLEY VIEW

    Grand Valley has replied on Thu Apr 24 17:38:33 IST 2025

    Good Day, Thank you for the valuable feedback, we are happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit our property and we would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thank you.

    4.0

    Good Stay

    abhijit s.loyalty-iconfamily

    The hotel is located in a very picturesque location. The view of the tea garden from the rooms is exquisite. The food was decent. There were limited choices in non veg for the dinner buffet, for the breakfast buffet only eggs were available. The swimming pool is decent but they don't insist on etiquettes from their guests. We found people jumping into the pool in regular dress, without swimming cap - as a result i would not recommend this swimming pool. The table tennis board was placed outdoor and hence always moist and thus unplayable. The hotel staff are very courteous and helpful. On the flip side, there is a very steep descent on the approach road to the hotel. It's very difficult to climb up and down this road. As such after you get to the hotel you are virtually locked in. It's impossible to take a walk on the beautiful second mile road which is so near to the hotel. Similarly if you wish to try some other restaurants in the nearby area then that option too is ruled out because of this steep approach road.

    Travel Month: Jun 2023

    Room: DELUXE VALLEY VIEW

    Grand Valley has replied on Thu Apr 24 17:38:22 IST 2025

    Good Day, Thank you for the valuable feedback, we are happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit our property and we would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thank you.

    4.0

    Good Stay

    sindhu m.loyalty-icon

    Stay is good with very good view from the room. Only thing is room is smelling bad and we asked to clean it and then it was okay.

    Travel Month: May 2023

    Room: DELUXE VALLEY VIEW

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    Grand Valley has replied on Thu Apr 24 17:38:16 IST 2025

    Good Day, Thank you for the valuable feedback, we are happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit our property and we would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thank you.

    3.0

    Average Stay

    divyansh b.

    The hotel was okay. The bathroom was stinking. Food was okay, not much variety.

    Travel Month: Apr 2023

    Room: DELUXE VALLEY VIEW

    Grand Valley has replied on Thu Apr 24 17:38:10 IST 2025

    Good Day, Thank you for the valuable feedback, we are happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit our property and we would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thank you.

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