Holiday Inn Cochin

Horrible experience on arrival & relaxed stay

Anil Cherian

I made my booking through makemytrip and when i arrived, the front office gave me the room meant for another guest by same name with welcome letter and baggage tag and the room key, when i was about to leave the counter then only i realised this room belongs to some other guest who supposed to check in later on then the front office hurriedly changed my room. When i reached the room and put the card, there was no power in the room and the Bell boy who came with the baggage in the afterwards tried, but no luck and then housekeeping person came and he tried, but again no luck and then engineering staff came and they tried, but again no luck but after 35 minutes to my arrival in the room the power arrived, but till then i tried to call on the intercom and it didn't work due to power outage and then i tried calling the Holiday Inn Cochin three times and the operator kept me hold in music for long. On the third time when i called i came down with call and found all the reception phone not busy (not used) and told the front desk about it and immediately they said they will look into it and they offered me tea/coffee, but i refused and when i reached the room the power was finally arrived. Then after some time a front desk look lady came to our room and apologize for the inconvenience caused and offered tea/coffee. When i arrived on the first day the guest comments from was there, but on the second day when i wanted to put my comments so that the management should know the small lapses it was not be found in the room. Other than this the stay was very comfortable and relaxing and true to holiday inn style.

Value for money stay

Robins Varghese

Definitely value for money in terms of accommodation, cleanliness, food and facilities. Key features : - Check-in / Check-out : This was done quite smoothly and without much hassle. Always a delight when this process is quick and efficient. - Food services (restaurant and in-room services): Well designed to cater to various needs of the customers. This too was quick and on time. - Room : Well maintained during check-in, necessary supplies made available, cleaning services done well and timely. No complaints and only appreciation here.

Stayed in Holiday Inn Cochin

Vivek jain

Buffet breakfast had. A lot of eating options like South Indian Idli, Dosa and Maharashtra Pav Bhaji and omelette etc. On top of it filter coffee was excellent. We had a wonderful experience staying at Holiday Inn. We opt for in-room dining, food was excellent. Even coffee shop was very good. Large lobby and excellent customer service made it a very nice comfortable stay.
Only the washroom cleaning could have been better. Rest everything was very good. Overall very comfortable stay. Customer service was excellent.

Star hotel at a budget price.

kezyl isaac

Though I liked the room, I think their breakfast is not up to par for a 5 Star Holiday Inn Cochin. They need to have a mix of continental and local cuisine, while I felt it was a bit overemphasized towards Indian. I think stuff like pankcakes and cold coffee which is available on breakfast is not made know to a guest, I noticed another guest order it. I feel you should have a better range of omlettes - than the general masala and cheese, perhaps more continental. I felt the rooms are good though.

Front office needs to improve a lot

RUPESH

The room was booked well in advance. The same was informed to front office via mail and in person. I handed over the booking receipt issued by you. Still they made me wait for 25 minutes before allotting a room. Additional money was paid to cover all expenses. I checked out at 7 am gave them a written note that my staff will collect the balance money. My staff went there at 11am and informed them all the details. He had to wait till 12: 15pm to get back the balance amount. This is ridiculous.

Its been a mixed bag experience as far as stay is concerned

Parishe Thirumal Rao

At the outset i was delighted to for holiday inn to be part of my stay in Kochi but turned out to be lukewarm as an overall experience. The response time to every query is very slow and none would respond on time in case of any requirement for in room service or the one touch service If the name is enough to select a place to stay then in think i was wrong I felt i was sweating for 2 nights as the AC's cease to function properly Yes, i am talking about my stay at " THE HOLIDAY INN KOCHI"

Not recommendable hotel

Sarun G Pillai

Having stayed at holiday inn in another location, I was expecting the same level or much more from holiday in, Kochi. Of all the places I have stayed by far the stay at holiday inn was the worst. Ordered room service, food came in on time. But it was by far the worst food I had from a "reputed" franchise like this. The Holiday Inn Cochin itself is not tat old but the rooms were poorly maintained and staff were inexperienced. Will definitely avoid the place.

Location is good

Navin Ramakrishnan

Hotel staff were very courteous. Food seems to be very expensive. Swimming pool is outstanding. Room is well maintained. Taxi rental is also very expensive. Otherwise it's worth staying with family. I would recommend MMT and Holiday inn to my friends and family. Sightseeing are close by. Housekeeping was fantastic and on time. In room dining is appreciable. AC is not cooling firstly. Thanks for the hospitality and all the best for MMT and Holiday inn.

Worth staying if you're on a holiday @ Holiday INN

Amrita Pritam Nayak

Overall it was good but dining service could be more better. More varieties are expected at such a Holiday Inn Cochin. Cleanliness, service and location wise (near highway bypass everything is nice !! The staff was courteous and prompt. Ambience was good and its near to Mc Donald's! Transport is easily available given the proximity to the highway. Bus, taxi, Uber/Ola all are accessible. WiFi is **** slow which can be counted as cons.

Very convenient location in Cochin, caring and helpful team

Anirudh Kalia

I stayed at Holiday Inn Cochin. While the decision to stay was primarily driven by proximity to Nehru stadium, the other outcomes were pretty pleasantly surprising too! Due to my very early morning departure, requested a small snack pack at 5 am with F&B. They promptly delivered very quickly. Request for extra pillow, other things was good. Food was top class. All in all a 10 on 10 stay. Special mention Shaji in F&B! Super work .

This was not expected from Holiday Inn.

Kiran Surve

We had bad experience at Restaurant. Our son was not feeling well. He was having stomach pain. At the time of breakfast we requested the staff to give us some banana & apple pieces so that he will eat the same afterwards as he was not eating that time. Staff told us that they will serve the same at our room. But they never showed up. We were not asking for food but some pieces of fruits. We had to go to market & bring the fruits.

An average hotel at a good location

M Amarendra

Though the location is in prominent position but the overall F & B needs to improve starting from Breakfast and especially the food at STADIA, the word pathetic would not be enough to describe the snacks served at STADIA, both Veg and Non Veg. The rooms are average with all the basic amenities but the lift service is again bad, the key card doesn't get recognised and you need to change the lift.

Excellent Stay

kanwardeep Singh

I'll give a rating of 5 it was an audience experience.

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Pravesh

Hotel provide in room dining 24/7, Holiday Inn Cochin has a good ambience. Few of the Holiday Inn Cochins with bar in Kerala. Staff is cooperative and helpful. Rooms are quite spacious and have all the amenities. Plus point if you have a room on top floors view is great .. Entire city ahead of you.

I really loved it

MITHILESH KUMAR

Best food. Great services. Amenities is too cool. And for me, the location was excellent.

Good Stay

abdulrahiman Sahmath

Very good room, breakfast is also very nice.

Sajjad

Sajjad Nazrulla

Wonderful view .. Facilities and great foods ?. Good location .. Ideally placed ... Easily accessible Great dining options. Complimentary breakfast was out of the world. Does full juatice to the IHG brand.

Had a decent stay

Madhu Sachdev

Had a decent stay and would recommend it to others too. The room was elegantly done. The service staff was efficient and courteous. While we didn't get a chance to try any of the restaurants, will do so in our next visit.

Awesome buffet Breakfast

Jidhin B

I just love this Holiday Inn Cochin. Even though the rooms are little small, it is clean and well maintained. The buffet breakfast is just awesome. They offer a lots of varieties of food. Staff are soo friendly. Value for money.

Good location and neat hotel

ANOOP N DAS

Great location. Hospitality. Clean. Good breakfast

Excellent Stay

garg bharat

Good, nice and clean Holiday Inn Cochin. Little steep in price. No offers. Regular stay.

Excellent hotel & good experience

Arun Krishnan

Excellent Holiday Inn Cochin. Nice staff. No disturbances. Good ambience. Wonderful, would stay this Holiday Inn Cochin again. Highly recommended this destination. The Holiday Inn Cochin was clean and modern with spacious bedrooms and helpful staff. Overall, a good experience.

Language problem; supportive staff

Vishal Shah

Comfortable and very supportive staff, always smiling and ready to help. Will definitely go again and stay again. Only language problem is there a little bit. Requesting to add some more varieties for vegetarian travellers. Gym and swimming pool are outstanding.

Excellent stay & awesome breakfast

Anees Mp

I have an excellent stay in holiday inn and I am happy with their facility Breakfast I had from holiday inn it's awesome taste. I used swimming pool, it's also very clean and tight. Bathroom was also clean.

Good stay

Sonam

Rooms are spacious and clean. Good interiors and facilities at Holiday Inn Cochin. Food quality needs improvement. Staff is courteous. Overall a good relaxed stay. We preferred food outside than the one provided at Holiday Inn Cochin. Far from some of the tourists spots. Like Fort Kochi area.

Nice place in heart of the city

Aditya Nair

Loved my stay for 3 days in Holiday Inn Cochin. Lovely rooms and nice facilities like swimming pool and gym. Vintage location to travel to any part of Cochin. Need to give complimentary airport pickup and drop. Also check-in service could be a little quicker.

Excellent

Joby John

Room service was apt and keeps timing which is very much appreciable.
Should've kept one more chair so that dining could have been better.

Excellent Stay

Shruti Inaganti

Good location with all stores nearby.
Super friendly staff and felt very homely.

Business trip

M S CHANDRA SEKHAR REDDY

Excellent location and well maintained rooms and amenities.
Superb Holiday Inn Cochin with best facilities.

Comfortable place to stay

Suresh vanaparthi

The stay at holiday inn is very comfortable and pleasant, the room is excellent, staff is very courteous and hospitality is excellent, the location of the Holiday Inn Cochin is very convenient, the restaurant Roma, Masala and 24 hour coffee shop, the aesthetics are well done and the food is awesome.