Crowne Plaza Pune City Centre

Amazing Property and Fantastic customer service

subhashis dutta

This was my first stay at this property but I must say it was really pleasant, everything was just perfect The check in took some time as I had to wait for 2. 5 hour to get a room as Shashank ( front office informed me the Crowne Plaza Pune City Centre is sold out and there is no smoking room available until someone check out. However the front office staff was friendly and helpful still I had to wait and eventually got a room at 12. 30 PM. Shashank offered me 4 complimentary beer and airport drop which was really a great customer service. The room was in 6th floor, spacious, clean and had a great bathroom with all branded toiletries. Bed was comfortable and king size, nothing to complain. Rooms are sound proof so no disturbance and no unnecessary calls from Hotel staff, complete privacy . Special thanks for Madhuri and Varsha from Front desk for the assistance and amazing friendly customer service, it really matters for any Crowne Plaza Pune City Centre to have such staff. The swimming pool was not operational so could not enjoy the swim. Location is perfect bang opposite to Ruby clinic and Jehangir hospital, not so far from air port either . I had to extend my stay for 1 more day but no one called me or keep reminding me to pay for extra day till 5 pm, at 5. 30 pm I paid for the extra day which was smooth and fast. Breakfast was really great and elaborate with Indian and Conti spread, good taste and presentation . Best was everyday the Menu changes which is really Great. I think the Breakfast is one of the highlight point for this property Will certainly stay again

Good location

CHANDRASHEKHAR KULKARNI

Defective shower knob. Careless attitude at buffet breakfast. Television was not in good condition. Good location. Food and service is good. But requires more attention at buffet breakfast. As I need to tell them about what items were not refilled i.e fresh watermelon juice, kachori.
Shower knob was defective. Flat screen of television was not in good condition. It has a colour line on the screen. Mini refrigerator was not working. They changed it after complaining.

Good Stay

Anupam Shukla

Location was convenient. Staff were courteous. Rooms need face lift. Can't complain much given the price.
Location was very convenient. Courteous and helpful staff. Room furniture showing signs of wear. There were few problems with the slipper provided in the room as it was quite smelly. It was replaced eventually with another one after 3 tries. Can't complain much given the price but the rooms need renovation.

Good Stay at Crowne Plaza Pune City Center

RAHUL MATHUR

A warm, comfortable stay at Crowne Plaza Crowne Plaza Pune City Centre. It was an overall extremely pleasant stay with all Five Star facilities in place. Food Spread was very nice both in Breakfast and Dinner. Food was the highlight of the stay along with nice warm staff.
Size could have been a little bigger and view of the room would have been on other side.

Good Stay

Naman Mehta

Location is great, very small swimming pool, no steam sauna, Jacuzzi in Crowne Plaza Pune City Centre. There is one roof top lounge in Crowne Plaza Pune City Centre but when we visited there they told us that it was fully booked for some party but they didn't inform me when we asked for booking. Buffet dinner is not so great but breakfast is really good.

Ideal vacation

Milindkumar Rokade

The Crowne Plaza Pune City Centre is centrally located just next to the Pune railway station & Pune bus stand & is very convenient for travelling around the city. The ambience is quite good. Food quality excellent, staff helpful but mostly newly recruited and un experienced. The staying experience with this Crowne Plaza Pune City Centre was good.

Stay at crown plaza

A V Sivaram

Crown plaza is situated next to Pune railway station, it is almost in the middle of Pune and you can reach to most of the places conveniently, it has all the modern amenities provided at all high end Crowne Plaza Pune City Centres, the staff is very warm and courteous and go out of their way to keep the customers happy.

Good Stay

Ashwani Tiwari

Location is good, koregaon park is near by. Pune station is within vicinity.
Breakfast spread was not good also I had same breakfast 2 days as there were no change in beeakfast spread and they repeated the same menu what we had on 1st day. This was really disappointing and not expected from this brand.

Decent stay

Deepa Jayanna

The stay is decent. Went there for the short business meeting. Staff are cordial and the Crowne Plaza Pune City Centre ambiance is very good. Pool side breakfast is amazing.
Only one suggestion. The kettle is just below TV and might be damaging the TV screen. Better to shift the place.

Best Hotel in Pune for the Price.

ASHRIT PATIL

Rooms are very good . Dinner buffet was very good . Evivva Sky lounge is very good . Breakfast to take away at 5:45AM. Was a very nice support from this Crowne Plaza Pune City Centre staff. I would recommend this Crowne Plaza Pune City Centre to any travel staying in Pune.

Perfect stay

Paricshith Shetty

Amazing buffet, Peaceful sleep. Proximity to the city center and airport. Nothing more to expect
Everything was just perfect. The lady at the front desk from Bangalore helped us perfectly. All information was provided at check in made us settle in comfortably

Excellent Stay

Samrat Ghosh

Stayed 2 night 3 days for a family trip just beside Jehangir hospital and very near to Pune station, excellent stay, fantastic breakfast spread, excellent room service and want to come back again.
Excellent spacious room with great decor and view. Must stay.

Best hotel in Pune

Sunil Gaware

Great experience best in Pune
Nothing else. Awesome experience

Excellent food

Akansha Singh

Very nice service and food. Staff was very cooperative.
The staff was very friendly and warm welcoming. Would love to stay again definitely.

Worth staying and location is excellent very near to almost all necessities

DATTESH DARUWALA

We enjoyed our stay, the property has Happy Hours from 6 to 8 pm and offer good starters as well as drinks.
Good Property very well located and rooms are truly good.

Value for money

Rajaram Kamat

Very near to Pune station. Great view
View was stunning from 8th floor.

Perfect

AKSHAY OSWAL

A perfect stay altogether with no issues whatsoever.
Was more nice beyond expectations.

Location is very good

ARUNIMA CHATURVEDI

Overall good services. Appreciated. Recommended for short stay trip.

Excellent Stay

subiya mustafa

It was an amazing experience. The staff, the services, everything was very nice.

Decent hotel at a prime location

PRAHLAD SRIKANTH

We received a warm welcome from the staff. Room was decent, however ventilation was an issue.

Excellent Stay

Sujay Bhattacharya

Nice environment and exciting.

Excellent stay

Drrajesh Sadaphule

Everything was superb.

Good location

sanjay sudan

Good location and ambience only issue is the service which is very allow.

Excellent Stay

Prasanth V K

Good location, services and breakfast.
Excellent stay and good breakfast.

Had nice stay, food was very tasty

Ashish Ganjoo

Had nice stay, food was very tasty specially biryani.
Nothing. Everything thing was fine. Room were big with clean bathroom.

Nice location

gargi umrao

Good staff. Good location. The room was good too.

Excellent Stay

nikhil naikwade

I like the view from window and Crowne Plaza Pune City Centre amenities i like this Crowne Plaza Pune City Centre.

Super lovely stay

Ashish Mathew

Had a wonderful time as always. Stay was awesome. Location is too good. Services is always a treat best in the line. And if I have to take a name that name would be Aparna. She was very helpful and a dedicated employee. Thank u.

Must visit

Deepali Butalia

Had an amazing stay with world class hospitality. Would definitely recommend if you are going to Pune.

Great stay

Muralidhar Suryanarayana

Everything was very good except for the extra bed.
Extra bed was very uncomfortable.