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Palace road, Bangalore | 1.3 km drive to Bangalore Cantt. Railway Station
822 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property shines with its excellent service, friendly staff, and luxurious amenities. Guests rave about the spacious rooms and stunning city views, making for a relaxing stay. The breakfast spread is considered one of the best around, with a wide variety of delicious options. Centrally located, it's easy to explore nearby attractions. The health center, multiple dining options, and attentive staff add to the charm, ensuring a memorable experience for all visitors.
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calm stay
The stay was decent overall. Room and facilities were okay, service was good. It was an ok experience. Also I am not sure whether they check the additional requests added through Make My Trip while booking.
Room: Bangalore View Room - King with Bathtub
Shangri-La Bengaluru has replied on Wed Sep 24 10:15:33 IST 2025
Dear Mr. Joseph Vj, Thank you for your kind review. We are pleased to know you enjoyed your stay overall and appreciate your constructive feedback. We will work on the mentioned areas to serve you even better next time. Warm regards, Shangri-La Bengaluru
Excellent Stay
I am delighted to share my experience at the beautiful hotel. The staff's warm hospitality and attentiveness exceeded all expectations. Moreover, the delicious culinary offerings were a delightful treat for the senses. Overall, it was a truly memorable and enjoyable experience.
Room: Bangalore View Room - King with Bathtub
Shangri-La Bengaluru has replied on Thu Sep 18 16:00:10 IST 2025
Dear Ms. Amulya KG, Thank you for choosing Shangri-La Bengaluru and for sharing your kind words. We are delighted you had such a memorable experience with us. Your appreciation means the world to our team. Warm regards, Shangri-La Bengaluru
Excellent Stay
Great service! Hotel staff was very sweet and accommodating. Will definitely stay again!
Room: Bangalore View Room - King with Bathtub
Shangri-La Bengaluru has replied on Thu Sep 11 09:30:24 IST 2025
Dear Ms. Kedia, Thank you for choosing Shangri-La Bengaluru and for sharing your kind words. We are delighted you had such a memorable experience with us. Your appreciation means the world to our team. Warm regards, Shangri-La Bengaluru
Excellent Stay
The ambiance of the restaurant was lovely, and the service was attentive and courteous. The food quality was Really superb. Some dishes were excellent. Staff is kind,friendly and helpful.
Room: Bangalore View Room - King with Bathtub
Shangri-La Bengaluru has replied on Wed Sep 10 10:16:08 IST 2025
Dear Mr. Muhammed Faiz Pk, Thank you for choosing Shangri-La Bengaluru and for sharing your kind words. We are delighted you had such a memorable experience with us. Your appreciation means the world to our team. Warm regards, Shangri-La Bengaluru
Stay at the Horizon Club Lounge
Excellent service at the Horizon Club Lounge and great views! The spread had great variety and taste. Thank you
Room: Deluxe Room - 2 Twins with Bathtub
Shangri-La Bengaluru has replied on Wed Sep 10 10:16:37 IST 2025
Dear Mr. Srinivasan, We sincerely appreciate your glowing review. It brings us great joy to know you enjoyed your time with us, and we look forward to welcoming you again for another wonderful visit. Warm regards, Shangri-La Bengaluru
Great Hotel
Excellent service, amazing buffet, beautiful well maintained and plush rooms.
Room: Bangalore View Room - King with Bathtub
Shangri-La Bengaluru has replied on Tue Sep 02 18:27:31 IST 2025
Dear Mr. Kumar , Thank you for choosing Shangri-La Bengaluru and for sharing your kind words. We are delighted you had such a memorable experience with us. Your appreciation means the world to our team. Warm regards, Shangri-La Bengaluru
Excellent Stay
Excellent property, fantastic stay, great rooms. Huge breakfast spread and lounge experience and the staff were amazing
Room: Panorama View Room - King
Shangri-La Bengaluru has replied on Mon Sep 01 09:59:22 IST 2025
Dear Mr. Phadke, Thank you for choosing Shangri-La Bengaluru and for sharing your kind words. We are delighted you had such a memorable experience with us. Your appreciation means the world to our team. Warm regards, Shangri-La Bengaluru
Excellent Stay
Such a pleasant stay with Shangri-La, true luxurious experience and with world class amenities, would love to come back again Such a pleasant stay with Shangri-La, true luxurious experience and with world class amenities, would love to come back again!
Room: Deluxe Room - 1 King with Bathtub
Shangri-La Bengaluru has replied on Fri Aug 29 10:21:18 IST 2025
Dear Ms. Awasthi, Thank you for choosing Shangri-La Bengaluru and for sharing your kind words. We are delighted you had such a memorable experience with us. Your appreciation means the world to our team. Warm regards, Shangri-La Bengaluru
Excellent Stay
loved the time spent. appreciate the genuine warmth, humility and intent to serve without making it seem like one. dinner at saffron was really one to savor for with delectable indian dishes doled out from quintessential indian kitchen. thanks to the team for the endeavours loved the time spent. appreciate the genuine warmth, humility and intent to serve without making it seem like one. dinner at saffron was really one to savor for with delectable indian dishes doled out from quintessential indian kitchen. thanks to the team for the endeavours.
Room: Bangalore View Room - King with Bathtub
Shangri-La Bengaluru has replied on Mon Aug 25 09:59:44 IST 2025
Dear Mr. Haldar, We sincerely appreciate your glowing review. It brings us great joy to know you enjoyed your time with us, and we look forward to welcoming you again for another wonderful visit. Warm regards, Shangri-La Bengaluru
Good Stay
4
Room: Bangalore View Room - King with Bathtub
Shangri-La Bengaluru has replied on Mon Aug 25 10:05:52 IST 2025
Dear Mr. Pandit, We are grateful for your balanced review and we look forward to welcoming you back for a flawless stay. Warm regards, Shangri-La Bengaluru
Poor Stay
Property needs to work on the hospitality. The people who are serving the restaurant has sod feast. They’re not welcoming you with the positive smile. Even if you’re talking about the housekeeping after calling for 34 times and waiting after 30 minutes, you’ll get the water bottles or whatever you require Very less responsive on the calls, talking about changing towels and topping up the daily uses. I stayed for two nights seriously. I called for 34 times for every single thing and waited after 20 minutes. This was not expected from property like Shangri-La.
Room: Bangalore View Room - King with Bathtub
Shangri-La Bengaluru
Dear Mr. Rathore, We deeply regret the inconvenience caused during your visit. Your feedback has been escalated to the concerned teams, and we assure you corrective measures are being taken. We hope you will give us another chance to serve you better. Warm regards, Shangri-La Bengaluru
Excellent Stay
Rooms were pleasant not so luxury but don't miss out morning breakfast buffet it's one of the best in bengaluru
Room: Deluxe Room - 1 King with Bathtub
Shangri-La Bengaluru has replied on Thu Aug 21 11:13:05 IST 2025
Dear Mr. Shettar, Thank you for your kind review. We are pleased to know you enjoyed your stay overall and appreciate your constructive feedback. We will work on the mentioned areas to serve you even better next time. Warm regards, Shangri-La Bengaluru
Great stay at Shangri-La , Palace Road, Bengaluru
We upgraded to the Horizon Lounge Rooms. The rooms were well appointed and very well maintained. The view from the room was astounding! The CBD and the palace were visible.We were lucky to catch a glimpse of Nandi Hill from afar as well. Very good food, really helpful and courteous staff as well
Room: Panorama View Room - Twin with Bathtub
Shangri-La Bengaluru has replied on Thu Aug 21 11:13:55 IST 2025
Dear Mr. Anand, We sincerely appreciate your glowing review. It brings us great joy to know you enjoyed your time with us, and we look forward to welcoming you again for another wonderful visit. Warm regards, Shangri-La Bengaluru
Great Place to Stay
I recently stayed at the Shangri-La Hotel in Bangalore and had a wonderful experience. The overall ambience was exceptional—elegant, tranquil, and inviting, making it a perfect retreat within the bustling city. The food selection was diverse and of high quality, with both local and international cuisines offered; every meal I tried was delicious and beautifully presented. My room was comfortable and well-maintained, offering a relaxing and luxurious environment. The staff was courteous, attentive, and always willing to help, making my stay truly enjoyable. I would highly recommend Shangri-La Bangalore for anyone seeking a top-class hospitality experience in the city.
Room: Bangalore View Room - King with Bathtub
Shangri-La Bengaluru has replied on Mon Aug 18 15:18:32 IST 2025
Dear Mr. Karumanchi, Thank you for your encouraging feedback. We are thrilled to know our team and offerings left such a positive impression on you. We can’t wait to host you again soon. Warm regards, Shangri-La Bengaluru
Worth it
Amazing stay , the staff is really great to communicate. Shout out to Joy and Minhaj for helping us with our stay
Room: Deluxe Room - 1 King with Bathtub
Shangri-La Bengaluru has replied on Mon Aug 18 15:19:23 IST 2025
Dear Mr. Ansari, Thank you for your encouraging feedback. We are thrilled to know our team and offerings left such a positive impression on you. We can’t wait to host you again soon. Warm regards, Shangri-La Bengaluru
perfect for a staycation
Quick service, clean rooms. The restaurants in the hotel were very nice. Incase you don’t feel like heading out, you can chill at their spa which was so good
Room: Bangalore View Room - King with Bathtub
Shangri-La Bengaluru has replied on Mon Aug 18 15:31:24 IST 2025
Dear Ms. Unnikrishnan, Thank you for your encouraging feedback. We are thrilled to know our team and offerings left such a positive impression on you. We can’t wait to host you again soon. Warm regards, Shangri-La Bengaluru
Good Stay
Wonderful stay at the hotel, great facilities and good spread of breakfast.
Room: Bangalore View Room - King with Bathtub
Shangri-La Bengaluru has replied on Thu Aug 07 11:29:04 IST 2025
Dear Mr. Pradeep, We appreciate your thoughtful feedback and are glad to know you had a good experience. Your observations help us grow, and we look forward to welcoming you back for a flawless stay. Warm regards, Shangri-La Bengaluru
good experience and very nice vibes loved everything especially the breakf
Very nice good experience and very nice vibes loved everything especially the breakfast, a bit more coordinated
Room: Bangalore View Room - King with Bathtub
Shangri-La Bengaluru has replied on Tue Aug 05 18:34:39 IST 2025
Dear Mr. Sreedharan, We sincerely appreciate your glowing review. It brings us great joy to know you enjoyed your time with us, and we look forward to welcoming you again for another wonderful visit. Warm regards, Shangri-La Bengaluru
Wonderful location in Banglore. Quite accessible for all central places.
Great location and such a warm hospitality! The staff was courteous and forthcoming. Room arrangements were well placed.
Room: Bangalore View Room - King with Bathtub
Shangri-La Bengaluru has replied on Mon Aug 04 17:37:38 IST 2025
Dear Ms. Sharmishtha, Thank you for visiting Shangri-La and sharing your generous review. We are delighted to receive your compliments and look forward to welcoming you again. Warm regards, Shangri-La Bengaluru
Comfortable stay
Excellent stay. Room was clean and tidy . Staffs were very helpful and polite. Food was awesome. Breakfast spread was huge and tasty
Room: Bangalore View Room - King with Bathtub
Shangri-La Bengaluru has replied on Mon Aug 04 17:38:22 IST 2025
Dear Mr. Thampi, Thank you for visiting Shangri-La and sharing your generous review. We are delighted to receive your compliments and look forward to welcoming you again. Warm regards, Shangri-La Bengaluru
Palace road
Ashok Nagar
Brookefield
Mathikere
Gangamuthanahalli
Ulsoor
Nandi Hills
Ramanagara
Kodalagurki
Ramanagara
Bidadi
Mahadevpura
Malur
Nandi Hills
Nandi Hills
Bellur
Ashok Nagar
Navarathna Agrahara
Bangalore
Whitefield
Residency Road
Residency Road
Kannur
HAL Airport Area
Ulsoor
Gandhi Nagar
Brookefield
Bikasipura
Marathahalli
Soundarya Layout
Bommasandra
Sanjaynagar
Whitefield
Brookefield
Ardendale
Brookefield
