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Review Of Sterlings mac Hotel0123401234

HAL old airport road, Bangalore | 3 minutes walk to Manipal Hospital, Bangalore

    User Rating & Reviews

    • everyone
    • couple
    • family
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    4.2
    Very Good

    1039 Ratings

    excellent
    50%
    very good
    28%
    average
    13%
    poor
    5%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 4
    • 2
    • 5
    • 4
    • 4
    • 4

    Rating Categories

    • Hospitality4.3
    • Facilities4.1
    • Food4.2
    • Room4.3
    • Cleanliness4.4
    • Value For Money4.1
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    Reviews Summary

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    This property boasts a prime location near Indiranagar, being conveniently close to major areas and the Manipal Hospital. Guests appreciate the clean and spacious rooms, excellent breakfast spread, and prompt room service. The staff is often noted for their helpfulness and hospitality, contributing to an overall enjoyable stay. While food options can be pricey and room sizes occasionally mentioned as small, the ambiance and amenities, including a pool and several dining options, offer a pleasant experience.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    samrat c.

    The room was specious, service and food was excellent. I enjoyed my stay here on sterling mac bengaluru

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Room

    Sterlings mac Hotel has replied on Mon Oct 13 10:31:10 IST 2025

    Dear Samrat, Thank you for sharing your wonderful experience at Sterlings Mac Hotel Bengaluru! We're thrilled to hear that you enjoyed the spacious room, excellent service, and food. We look forward to welcoming you back for another great stay! Warm Regards, Kritika Guest Relations Manager CARMA- Customer Affairs Relations and Management Agency

    2.0

    Poor Stay

    dinesh d.business

    a decent property but bad hospitality. while booking it says smoking allowed inside the property but there are no smoking rooms. you cannot even smoke in the parking lobby but have to go out of the premise to smoke. food delivery boys even while it's raining heavily don't get to come inside and the food and the delivery boys are soaking wet. the website or online platform says unmarried guests allowed but the property manager says visitors in the rooms not allowed. lol joke? making basic eggs takes 20mins making the bacon crisp which is already cooked takes 20mins. the staff needs to go back and learn hospitality and customer service.

    Travel Month: Sep 2025

    Room: Premium Room King Size Bed

    Sterlings mac Hotel has replied on Mon Sep 22 11:09:43 IST 2025

    Dear Dinesh, Thank you for sharing your feedback. We're truly sorry to hear about your experience and appreciate you bringing these concerns to our attention. We aim to provide accurate information regarding our policies, and it's clear we fell short in your case. Your comments on the smoking policy, food delivery, and service delays have been noted, and we will work towards improving these aspects. We value your input as it helps us enhance our hospitality. Warm Regards , Kritika Guest Relations Manager CARMA- Customer Affairs Relations and Management Agency

    4.0

    Good Stay

    madhumita d.family with 1 kid

    Good stay and good food with clean rooms .. only light colours can be changed in the rooms from yellow to white

    Travel Month: Sep 2025

    Room: Deluxe Room

    Sterlings mac Hotel has replied on Tue Sep 09 10:43:04 IST 2025

    Dear Madhumita, Thank you for sharing your positive experience! We're glad to hear you enjoyed your stay and the food. Your suggestion about changing the room colors is appreciated, and we will definitely take it into consideration. We hope to welcome you back to Sterlings Mac Hotel soon! Kritika Guest Relations Manager CARMA- Customer Affairs Relations and Management Agency

    1.0

    Terrible Stay

    abhinav s.solo

    The overall experience was very pathetic, I had booked the highest category room (suite room) for 3 nights and first day arrived at hotel around 10:30 pm, asked for lemonade and some light refreshment because I was having motion sickness and felt nauseated but the hotel manager denied the request. Once I entered the room it wasn’t tidy, dust was all around the headboard on bed and other areas. Very limited options in the breakfast buffet, if you ask for anything like fresh juice etc which I made a request as I was fasting on Monday, they denied that too. In room dining bill was paid right away and upon checkout they didn’t produce the bill to me stating that its misplaced. I ordered some packed snacks bengaluru specific to take home which the hotel guards denied to even speak to me and collect it on my behalf. They claim it to be 5 star category but service and other amenities are way less than even 2 star category. Won’t recommend it to anyone if you are looking for support and hospitality.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Suite with Bathtub

    Sterlings mac Hotel has replied on Mon Aug 25 13:15:09 IST 2025

    Dear Abhinav, Thank you for sharing your feedback about your recent stay at Sterlings Mac Hotel. We're truly sorry to hear that your experience did not meet your expectations, especially regarding the cleanliness of your room, the limited breakfast options, and the service you received. Your concerns are important to us, and we appreciate you bringing them to our attention. We strive to provide a welcoming environment for all our guests, and your comments will help us improve. Thank you for your insights, and we hope you'll consider giving us another chance in the future. Kritika Guest Relations Manager CARMA- Customer Affairs Relations and Management Agency

    5.0

    Excellent Stay

    anil c.solo

    I stayed second time in this property, the staff is great and very helpfull, rooms are very good and clean. Property have lots activity area and good for family as well.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Premium Room King Size Bed

    Sterlings mac Hotel has replied on Mon Aug 11 10:50:41 IST 2025

    Dear Anil, Thank you for sharing your delightful experience. We're thrilled to hear that you enjoyed your stay at Sterlings Mac Hotel and found the staff helpful and the rooms clean. It's wonderful to know that you appreciated the activity areas for families. We look forward to welcoming you back for another excellent stay! Kritika Guest Relations Manager CARMA- Customer Affairs Relations and Management Agency

    5.0

    Excellent ambience

    abhinay m.solo

    Good location....great food.....awesome ambience and staff..........................................

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Room

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    Sterlings mac Hotel has replied on Tue Aug 05 14:40:36 IST 2025

    Dear Abhinay, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the ambience, location, and food, along with the service from our staff. Your kind words inspire us to keep providing great experiences at Sterlings Mac Hotel. We look forward to welcoming you back soon! Kritika Guest Relations Manager CARMA- Customer Affairs Relations and Management Agency

    5.0

    Excellent Stay

    rajesh n.couple

    The location is perfect for someone who is visiting bangalore all the main places like Indiranagar and brigade road are quite near The food quality was very good The staff was very hospitable and the room service was prompt and efficient we are definitely staying there every time we go to bangalore The location is perfect for someone who is visiting bangalore all the main places like Indiranagar and brigade road are quite near The food quality was very good The staff was very hospitable and the room service was prompt and efficient we are definitely staying there every time we go to bangalore

    Travel Month: Jul 2025

    Room: Deluxe Room

    Sterlings mac Hotel has replied on Wed Jul 23 10:37:24 IST 2025

    Dear Rajesh, Thank you for sharing your wonderful experience! It's great to hear that you enjoyed the perfect location, quality food, and attentive service during your stay at Sterlings Mac Hotel. We look forward to welcoming you back on your next visit to Bangalore! Kritika Guest Relations Manager CARMA- Customer Affairs Relations and Management Agency

    5.0

    Excellent Stay

    rohit r.

    Hotel location-5star Hotel Hotel Aminities- 4.9/5 Hotel food - 4.5/5 Hospitality- 4.5/5 Weather- Awesome Over all stay 4.8/5 Value for money deal .

    Travel Month: Jul 2025

    Room: Deluxe Room

    Sterlings mac Hotel has replied on Tue Jul 22 10:38:06 IST 2025

    Dear Rohit, Thank you for sharing your wonderful experience! We're thrilled to hear you enjoyed your stay at Sterlings Mac Hotel, along with our amenities, food, and hospitality. It's great to know you found value in your visit. We look forward to welcoming you back for another memorable stay! Kritika Guest Relations Manager CARMA- Customer Affairs Relations and Management Agency

    5.0

    Highly recommended for stay if you are looking in 5000/- to 7000/- range

    nishant v.solo

    LOCATION- The property is located opposite to Leela Palace and next to Manipal Hospital. The road is usually busy but it’s easily reachable from Thippasandra, Jeevan Bhima nagar, koramangla, domlur, Indira nagar. AMENITIES- The property has a swimming pool, 3 restaurants to choose from (one of which is a bar). Standard room will have all the amenities such as Iron and Iron board, kettle, toiletries, Bath robe, shoe shiner brush, dental kit, shaving kit, comb etc. ROOM-I stayed in deluxe room category. The room is big enough for 2 people to stay. You have the option of twin bed or single bed. The beds are comfortable, bathrooms are fine for standard room. You get basic shower panel for a good relaxing bathing experience. The food options are available both on ala-carte and buffet. If you are looking for a food range in 1******/- per person, then you may be okay with it. Otherwise, you have the option of ordering food from nearby restaurants. POV- Since Indira Nagar is very close, you will get plenty of Swiggy/Zomato options.

    Travel Month: Jul 2025

    Room: Deluxe Room

    Sterlings mac Hotel

    Dear Nishant, Thank you for your wonderful review and recommendation! We’re delighted to hear that you enjoyed your stay and found the location and amenities to your satisfaction. It's great that you appreciated the comfort of the deluxe room and the dining options available both locally and on-site. We hope to welcome you back to Sterlings Mac Hotel soon for another pleasant experience! Kritika Guest Relations Manager CARMA- Customer Affairs Relations and Management Agency

    5.0

    good

    nandini k.family

    Good

    Travel Month: Jun 2025

    Room: Deluxe Room

    Sterlings mac Hotel has replied on Thu Jul 17 14:34:38 IST 2025

    Dear Nandini, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kritika Guest Relations Manager CARMA- Customer Affairs Relations and Management Agency

    5.0

    Excellent Stay

    zainab k.business

    I would highly recommend this property specifically if anyone is travelling for work purpose. All staff is skilled and professional, location is well connected to nearby places, food was great and variety of food they serve, amenities and services are excellent.

    Travel Month: Jun 2025

    Room: Executive Room

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    Sterlings mac Hotel has replied on Mon Jul 14 12:26:44 IST 2025

    Dear Zainab, Thank you for your wonderful feedback! It's great to hear that you had an excellent stay and found our staff professional and skilled. We're glad that our location, food variety, and amenities met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back! Kritika Guest Relations Manager CARMA- Customer Affairs Relations and Management Agency

    5.0

    Excellent Stay

    vinayaka m.couple

    the property is at prime location and wonderful interior and perfect service rooms could have been bigger but still good

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Room

    Sterlings mac Hotel has replied on Mon Jul 14 12:28:06 IST 2025

    Dear Vinayaka, Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay and appreciated our prime location and interior. Your input about the room size is valuable, and we'll keep it in mind as we strive to enhance our guests' experiences. Looking forward to welcoming you back soon! Kritika Guest Relations Manager CARMA- Customer Affairs Relations and Management Agency

    2.0

    Poor Stay

    pratim p.

    impolite staff, extremely expensive and bad food, horrible complimentary breakfast, room description was misleading (twin bed) - nothing else was available

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Room Twin Bed

    4.0

    Good Stay

    dinesh s.couple

    Pretty comfortable stay at Streling Mac. Recommend this property for clean, comfortable stay at a convinient location.

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Deluxe Room Twin Bed

    Sterlings mac Hotel has replied on Thu Jul 03 13:15:33 IST 2025

    Dear Mr. Dinesh, Thank you for your positive review! We're delighted to hear you had a comfortable stay at Sterlings Mac Hotel. Your recommendation means a lot to us, and we appreciate your kind words about our cleanliness and convenient location. We hope to welcome you back soon! Warm Regards, Sweety Chaturvedi Guest Relations Manager Sterlings Mac Hotel.

    3.0

    Cleanliness

    dinesh s.couple

    Hotel cleaning staff needs to clean all nooks and cranies in the guest room and washroom more throughly. Dust and grime are clearly visible in the corners.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Room Twin Bed

    Sterlings mac Hotel has replied on Thu Jul 03 13:11:57 IST 2025

    Dear Mr. Dinesh, Thank you for sharing your feedback regarding the cleanliness of the guest room and washroom. We truly appreciate your input, and we will address these concerns with our cleaning staff to ensure a more thorough job in the future. Your comments help us improve our services, and we hope to provide a better experience on your next visit. Warm Regards, Sweety Chaturvedi Guest Relations Manager Sterlings Mac Hotel.

    5.0

    Peaceful Stay

    purti b.solo

    The hotel staff was very kind. The food quality and the quantity was extremely satisfying. Must visit

    Travel Month: May 2025

    Room: Executive Room

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    Sterlings mac Hotel has replied on Fri May 09 13:00:02 IST 2025

    Dear Guest, Thank you for choosing Sterlings Mac Hotel for your recent stay and taking time out for sharing your valuable feedback with us. Your kind words of appreciation for the hotel are a great motivation for the entire team. We would like to assure you that we are committed to provide our guests comfortable and memorable experience. We at Sterlings Mac Hotel provide the services that offer our guests an inspiring and engaging experience. Thank you once again for the positive feedback and it was great pleasure to serve you as our valuable guest. Your patronage is of utmost importance to us, and we look forward to welcoming you back and extending exceptional service and experience. Warm Regards, Sweety Chaturvedi Guest Relations Manager Sterlings Mac Hotel.

    4.0

    Out of the ordinary

    gurunandan s.couple

    very pleasant stay. The staff is very courteous and welcoming. The breakfast is lavish and very fulfilling .

    Travel Month: Apr 2025 (4-Night Stay)

    Room: Executive Room

    Sterlings mac Hotel has replied on Thu May 08 10:44:12 IST 2025

    Dear Mr. Samsi, Thank you for choosing Sterlings Mac Hotel for your recent stay and taking time out for sharing your valuable feedback with us. We are truly pleased to know that you had a wonderful stay experience at the hotel. We would like to thank you for appreciating our staff and service. Your patronage is of utmost importance to us, and I look forward to welcoming you back and extending exceptional service and experience. Warm Regards, Sweety Chaturvedi Guest Relations Manager Sterlings Mac Hotel.

    5.0

    Excellent centrally located Hotel.

    arjun m.solo

    Excellent property located right next to Manipal Hospital with spacious well-appointed rooms, a good breakfast spread and friendly staff. Would highly recommend.

    Travel Month: May 2025

    Room: Deluxe Room

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    Sterlings mac Hotel has replied on Thu Jul 03 13:26:51 IST 2025

    Dear Mr. Arjun, Thank you for the wonderful review! We're delighted to hear that you enjoyed your stay at Sterlings Mac Hotel and appreciated our location, spacious rooms, breakfast, and friendly staff. Your recommendation means a lot to us, and we hope to welcome you back soon! Warm Regards, Sweety Chaturvedi Guest Relations Manager Sterlings Mac Hotel.

    4.0

    Stay was good

    amit m.business

    I stayed in hotel for business travel. Overall stay at hotel was good. Breakfast was good with variety of food and drinks specially bakery items. Room were clean and spacious.

    Travel Month: Apr 2025 (5-Night Stay)

    Room: Deluxe Room

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    Sterlings mac Hotel has replied on Thu May 01 10:21:51 IST 2025

    Dear Mr. Mittal, Thank you for staying with us and reviewing us on this forum. At Sterlings Mac Hotel it is our constant endeavor to delight our guests with the best of services and facilities and hence we are glad that your entire experience with the property was great. Such remarkable ratings further motivate us to benchmark Sterlings Mac Hotel as a brand with the highest hospitality standards. Please accept our heartfelt gratitude and thank you again for choosing Sterlings Mac Hotel as your hospitality partner. I and my team look forward to welcoming you back once again at Sterlings Mac. Warm Regards, Sweety Chaturvedi Guest Relations Manager Sterlings Mac Hotel.

    5.0

    Excellent Hotel

    dr g.family

    The hotel is great. food is excellent. Amenities are too good.The service is great. The staff and reception is too good.

    Travel Month: Apr 2025

    Room: Deluxe Room

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    Sterlings mac Hotel has replied on Thu May 01 10:21:11 IST 2025

    Dear Dr. Dhawan, Thank you for choosing Sterlings Mac Hotel for your recent stay and taking time out for sharing your valuable feedback with us. Your kind words of appreciation for the hotel and our team are a great motivation for the entire team. We would like to assure you that we are committed to provide our guests comfortable and memorable experience. We at Sterlings Mac Hotel provide the services that offer our guests an inspiring and engaging experience. Thank you once again for the positive feedback and it was great pleasure to serve you as our valuable guest. Your patronage is of utmost importance to us, and we look forward to welcoming you back and extending exceptional service and experience. Warm Regards, Sweety Chaturvedi Guest Relations Manager Sterlings Mac Hotel.

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