I am writing to express my sincere gratitude for the exceptional service I received during my recent stay at your esteemed hotel JW Marriott, Sahar , from 10th of September to 14th of September .
From the moment I arrived, the warm and professional hospitality of your staff made me feel truly welcome and valued. I was particularly impressed by the efficiency of the front desk, the impeccable housekeeping, the helpfulness of the concierge,
I would like to give a special thanks to SOHANA SHEIKH at the front desk for her prompt assistance, including Laxman and all other staff in the cleaning team , room service , reception and the restaurant for their genuine dedication to customer satisfaction and attention to detail were evident throughout my stay.
The experience at your hotel was truly memorable, and I attribute it to the professionalism and friendliness of your entire team. It is clear that customer satisfaction is a top priority at JW Marriott, Sahar, and your commitment to it certainly showed during my visit.
I look forward to returning to your hotel in the future and will not hesitate to recommend your establishment to friends, family, and colleagues.
Thank you once again for providing such an outstanding experience.
Sincerely,
Prashant Vishwakarma
JW Marriott Mumbai Sahar
Dear Mr. Vishwakarma,
Thank you so much for taking the time to share your thoughtful and detailed feedback about your recent stay with us at JW Marriott Mumbai Sahar.
We are truly delighted to know that your experience from September 10th to 14th was nothing short of exceptional. It is incredibly rewarding to hear that our team's dedication to warm hospitality and personalized service made your stay so memorable.
Your kind words for Sohana Sheikh, Laxman, our housekeeping team, front desk, room service, concierge, and restaurant staff have been shared with them — they are all truly grateful for the recognition. It is feedback like yours that inspires us to continually raise the bar in delivering the world-class service our guests expect and deserve.
We are humbled by your recommendation and so pleased to know we could contribute positively to your visit. We eagerly look forward to welcoming you back in the near future and continuing to exceed your expectations.
Warm regards,
Team JW Sahar