Review Of The Leela Mumbai

The Leela Mumbai has replied on Fri Oct 03 15:13:05 IST 2025

Dear Mr. Rakesh, Thank you for sharing your feedback with us. I sincerely regret to learn that your recent experience did not reflect the high standards of service we are committed to delivering. Please accept our apologies for the delayed services, the shortcomings you encountered at our cafeteria, and for the lack of courtesy extended in follow-up from our Manager on Duty. This is certainly not the impression we wish to leave with our valued guests. Your observations have been shared with the concerned teams for immediate review and corrective action. We truly value your patronage and hope you will give us another opportunity to restore your faith in our hospitality. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Fri Oct 03 15:12:11 IST 2025

Dear Mr. Shwetang, Thank you so much for sharing such wonderful feedback. We are delighted to know that every aspect of your stay from the hospitality and privacy to the food, rooms, and views exceeded your expectations. It is truly rewarding for our team to hear that you consider us the property you would love to return to. Your kind words will be shared with the team as a great source of encouragement. We look forward to welcoming you back for yet another memorable experience soon. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Fri Oct 03 15:10:46 IST 2025

Dear Mr. Manoj, Thank you for taking the time to share your kind feedback. We are delighted to know that your stay with us was memorable and that our team, especially Ms. Suhana at the reception, could make a positive difference to your experience. Your recommendation means a lot to us and is the highest compliment we can receive. We look forward to welcoming you and your friends back to The Leela Mumbai for many more wonderful stays. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Sat Sep 20 13:17:19 IST 2025

Dear Mr. Ishan, Thank you for your wonderful feedback. We are delighted to know that every aspect of your stay from check-in to check-out was perfect, and that our team, food, hygiene, and security left a positive impression on you. We truly value your kind words and look forward to welcoming you back for another seamless and memorable experience. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Sat Sep 20 13:16:24 IST 2025

Dear Ms. Arya, Thank you for sharing your wonderful feedback with us. We are delighted to know that you enjoyed the view from your room, experienced a seamless check-in, and found our culinary offerings to your liking. It brings us great joy to hear that your day with us was truly special. We look forward to welcoming you back for many more memorable experiences. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Fri Sep 12 13:14:16 IST 2025

Dear Mr. Mayur, Thank you for your kind words and for recommending The Leela Mumbai so warmly. We are delighted to know you enjoyed the room, the views, our culinary offerings, and the hotel’s location. It brings us great joy to create such memorable experiences for our guests. We look forward to welcoming you back on your next visit to Mumbai for another exceptional stay. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Sat Sep 13 14:15:50 IST 2025

Dear Ms. Alka, Thank you for sharing such wonderful feedback about your recent stay with us. We are delighted to know that you enjoyed the culinary experience, our facilities, and the service provided by our team. It is equally heartening to hear your kind words about the beauty of our property. Your recommendation means a great deal to us, and we look forward to welcoming you back soon for yet another memorable experience. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Thu Sep 11 12:13:26 IST 2025

Dear Mr. Rajasekhar, Thank you for sharing your thoughtful feedback. We are delighted to know that you experienced The Leela Mumbai as an oasis in the heart of the city and enjoyed our spacious campus, warm service, culinary offerings, and spa. Your kind words truly encourage us to continue creating memorable stays for our guests. We also value your observation regarding the hotel’s age. While our property has a rich legacy, we remain committed to ensuring it feels refreshed through regular refurbishment and enhancements. It was our pleasure to have you with us, and we look forward to welcoming you back for another exceptional experience. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Thu Sep 11 12:03:05 IST 2025

Dear Mr. Shimul, Thank you for taking the time to share such detailed feedback about your stay with us. We are delighted to know that you enjoyed the comfort of our spacious rooms, the modern amenities, and the refreshing atmosphere provided by our air-conditioning. It’s equally wonderful to hear that our breakfast spread and rooftop pool with its city views added to the relaxing experience. Your kind words motivate our team to keep delivering the highest standards of hospitality, and we look forward to welcoming you back soon for another memorable stay. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Thu Sep 11 12:02:34 IST 2025

Dear Mr. Mahadipsinh, Thank you for taking the time to share such detailed feedback about your stay with us. We are delighted to know that you enjoyed the comfort of our spacious rooms, the modern amenities, and the refreshing atmosphere provided by our air-conditioning. It’s equally wonderful to hear that our breakfast spread and rooftop pool with its city views added to the relaxing experience. Your kind words motivate our team to keep delivering the highest standards of hospitality, and we look forward to welcoming you back soon for another memorable stay. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Mon Sep 08 11:41:12 IST 2025

Dear Mr. Somit, Thank you for your kind words. We are delighted to know that you had a wonderful experience at The Leela Mumbai and appreciated the upkeep of our hotel along with the support of our team. We look forward to welcoming you back for another memorable stay. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Mon Sep 08 11:40:35 IST 2025

Dear Ms. Kirti, Thank you for sharing such a thoughtful review. We are delighted to know that you enjoyed the comfort of our rooms, modern amenities, and the efficiency of our facilities. It is also wonderful to hear that our breakfast offerings and rooftop pool added to the overall relaxing experience of your stay. Your kind feedback encourages our team to continue delivering memorable experiences, and we look forward to welcoming you back to The Leela Mumbai soon. Warm regards,

The Leela Mumbai has replied on Mon Sep 08 11:42:17 IST 2025

Dear Ms vemula, Thank you for sharing such a detailed and heartfelt review of your stay with us. We are delighted to know that you had a truly wonderful experience from check-in to check-out. It is a pleasure to learn that you enjoyed the comfort of your room, the thoughtful amenities, our diverse culinary offerings, and the convenient yet tranquil location. Your kind words of appreciation for our housekeeping, concierge, and the entire team mean a lot to us. We take great pride in ensuring that every guest feels genuinely cared for, and it is rewarding to hear that our efforts made your stay memorable. We truly value your recommendation and look forward to welcoming you back soon for another exceptional experience at The Leela Mumbai. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Mon Sep 08 11:43:11 IST 2025

Dear Mr. Madhavlal, Thank you for your kind words. We are glad you enjoyed the clean rooms, smooth check-in and check-out, and our hospitality. We look forward to welcoming you back soon. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Thu Aug 28 14:28:21 IST 2025

Dear Mr. Gaurang Shah, Thank you for sharing your feedback. While we are pleased to know you enjoyed our location and facilities, we sincerely regret to learn about your dining experience and the lapse in food quality you faced. Please accept our heartfelt apologies for the inconvenience caused. Your feedback is valuable, and we have shared it with our culinary team to ensure such concerns are addressed with utmost priority. We hope to have the opportunity to serve you again and deliver a seamless experience in every aspect of your stay. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Wed Aug 27 11:53:03 IST 2025

Dear Mr. Vijay Angira, Thank you for your kind words. We’re delighted to know you enjoyed our location, food, and hospitality. It’s wonderful to hear that you found The Leela Mumbai a class apart. We look forward to welcoming you back soon. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Wed Aug 27 12:04:29 IST 2025

Dear Mr. Paras Kumar, Thank you for sharing your feedback. We’re delighted to know you appreciated our hospitality, hygiene standards, room comfort, and convenient location. Your kind words motivate us to continue delivering exceptional experiences. We look forward to welcoming you back to The Leela Mumbai. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Thu Aug 21 14:17:07 IST 2025

Dear Mr. Royce, Thank you for your kind words. We’re delighted to know you enjoyed the rooms, our hospitality, and the dining experience at Citrus. We look forward to welcoming you again soon. Warm regards, Sameer Sud General Manager

The Leela Mumbai has replied on Thu Aug 21 14:15:23 IST 2025

Dear Mr. Lokesh, Thank you for sharing your experience with us. We sincerely regret the inconvenience you faced with the AC during your stay. This is certainly not the level of comfort we strive to provide, and please be assured that our engineering team has been informed to ensure such issues do not recur. We truly value your feedback and hope to have the opportunity to welcome you back for a seamless and comfortable stay in the future. Warm regards, Sameer Sud General Manager