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Senapati bapat road, Pune
818 Ratings, 380 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property in Pune is a favorite for its fantastic ambiance and excellent location near Pavilion Mall, making shopping a breeze. Guests rave about the variety and deliciousness of the food in restaurants like Spice and Paasha, alongside standout breakfast spreads. The spacious, well-maintained rooms offer stunning city views, and the attentive staff ensures a welcoming experience. With luxurious amenities and thoughtful hospitality, this spot is perfect for relaxing or celebrating special occasions.
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okay
The stay was nice. Staff was very friendly. Though I stayed there for my Husband's birthday and specifically mentioned special occasions. But haven't got any assistance on the same. Otherwise food and stay was good.
Room: King Room, Mountain View
Excellent Stay
It was a great experience everything was perfect The food,ambience and staff
Room: King Room, Mountain View
JW Marriott Hotel Pune has replied on Fri Aug 29 17:00:19 IST 2025
Dear Prakash Kaushik, Thank you for choosing JW Marriott Pune for your stay. We are grateful for your words as well as your feedback regarding our ambience and services. Looking forward to your next visit. Regards, Amit Kumar General Manager
Excellent Stay
lovely property..rooms n food too...vedant n Azhar took care of prompt support n assistance... will love stay again...
Room: King room, City view
JW Marriott Hotel Pune has replied on Fri Aug 29 17:04:59 IST 2025
Dear Dinesh Khanchandani, Thank you for your feedback. We appreciate your praises about the ambience and food we provide, our hospitality, our culinary services. Your kind words have reached Azhar. We hope to remain consistent or even exceed your expectations every single time we welcome you. Warm Regards, Amit Kumar General Manager
Excellent Stay
awesome.. the staff is awesome and service is excellent and the way they respond is really awesome. I felt like this is family and not hote awesome.
Room: Superior, Guest room, 1 King, city view
Excellent Stay
Amazing experience.. we went to celebrate our daughter’s 2nd birthday. They had decorated the room and welcomed us with an amazing bouquet and customized cake. The entire stay has become memorable one.. highly recommend the JW Marriott SB Road
Room: Superior, Guest room, 1 King, city view
JW Marriott Hotel Pune has replied on Wed Jul 23 16:33:21 IST 2025
Dear Vidita, Thank you for choosing JW Marriott Pune to celebrate such a special milestone in your daughter’s life. We are truly delighted to know that the birthday surprise and thoughtful touches made your experience memorable. It brings us immense joy to be a part of your celebrations, and your kind recommendation means a lot to us. We look forward to welcoming you and your family back for many more cherished moments. Warm regards, Amit Kumar General Manager
Excellent Stay
BEST EXPERIENCE
Room: Deluxe King Mountain View
JW Marriott Just Got Everything Right
I & my husband had a really lovely stay at JW Marriott. The food was amazing, from the huge breakfast spread to the delicious meals throughout the day, everything was fresh and full of flavor. The overall vibe was warm and welcoming, with great attention to detail. But what truly stood out was the service, everyone was so kind and attentive, always making sure I was comfortable and had everything I needed. It genuinely felt like a pampered, stress-free escape.
Room: Superior, Guest room, 1 King, city view
Excellent Stay
Here's a possible review: "Had an amazing stay at this hotel! The room was clean and comfy, the staff was super friendly and helpful, and the amenities were top-notch. Highly recommend!"
Room: Deluxe King Mountain View
JW Marriott Hotel Pune has replied on Mon Jun 23 17:57:48 IST 2025
Dear Kapil Sindhwani, Thank you for taking the time to share your feedback with us. We truly value your thoughts and are delighted to hear about your experience at JW Marriott Pune. Our team is committed to delivering memorable stays and exceptional service, and it’s always rewarding to know we’ve met that mark. We hope to welcome you back soon for another wonderful visit. Warm regards, Amit Kumar General Manager
Good Stay
Property is good, amenities are not so wow types being a JW property and food especially the dinner buffet was very ok , they didn’t had much option in vegetarian food and even the taste was ok not as per a 5 star property. Buffet Breakfast was good with many options.
Room: Superior, Guest room, 2 twin beds, city view
JW Marriott Hotel Pune has replied on Mon Jun 23 18:04:13 IST 2025
Dear Aman Jain, Thank you for sharing your feedback with us. We sincerely regret to hear that your experience did not meet your expectations. At JW Marriott Pune, we continuously strive to deliver exceptional service and memorable experiences, and we’re disappointed to learn that we fell short during your visit. Please accept our apologies for the inconvenience caused. Your comments have been shared with the concerned teams for immediate review and necessary action. We would appreciate the opportunity to connect with you directly to better understand the details and regain your trust. Warm regards, Amit Kumar General Manager
happening hotel in Pune
its the happening hotel in the city. Well maintained rooms, variety of food from spice restaurant and pasha. At times it is crowded, the best part is close to pavilion mall where you can hang around, market places are near by
Room: Deluxe King Room with Bathtub, Mountain View
JW Marriott Hotel Pune has replied on Fri Jun 13 15:32:35 IST 2025
Dear Venkat Raj, Thank you for your wonderful feedback. We are truly delighted to hear that you had a great experience with us. Our team strives to provide exceptional service and memorable moments for all our guests, and your kind words motivate us to keep doing our best. We look forward to welcoming you back soon for another enjoyable stay. Warm regards, Amit Kumar General Manager
Amazing Hospitality
The stay was really wonderful. The room provided was absolutely top notch. Just loved the arrangements the management had did for us. The bathtub was really relaxing. Having a wonderful view of the city added extra in to the stay. Thanks JW for an amazing 24 hours.
Room: Deluxe King Room with Bathtub, Mountain View
JW Marriott Hotel Pune has replied on Fri Jun 13 15:35:35 IST 2025
Dear Joel Jadhav, Thank you for your wonderful feedback. We are truly delighted to hear that you had a great experience with us. Our team strives to provide exceptional service and memorable moments for all our guests, and your kind words motivate us to keep doing our best. We look forward to welcoming you back soon for another enjoyable stay. Warm regards, Amit Kumar General Manager
Services was poor
businessPoor services no proper follow ups table manners not been taught to staff very rude. Didn't expect marriott to be like this
Room: Deluxe King Room with Bathtub, Mountain View
JW Marriott Hotel Pune has replied on Fri Feb 21 15:19:05 IST 2025
Dear Kokila, We must share with you that your feedback is very important for us. Thank you for your valuable feedback! We deeply regret the inconvenience caused to you. We have taken note of your feedback, and assure you that our team will work on it to make the services much better for you. We hope to welcome you back again soon as we would love to deliver a better experience for you. Regards, Amit Kumar General Manager
Excellent Stay
coupleThoughtful service, excellent food, clean and spacious rooms. Truly premium experience would definitely stay here again.
Room: Superior, Guest room, 1 King , City View
JW Marriott Hotel Pune has replied on Thu Feb 06 14:06:10 IST 2025
Dear Neel, Thank you for your kind feedback. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with the entire team and we are delighted to know you have enjoyed our hospitality food & Service. It was a pleasure hosting you and looking forward to seeing you again soon. Kind Regards, Amit Kumar General Manager
Hospitality at its best
familyHospitality at its best. Tao fu restaurant is recommended. Our host rahul from uttarakhand was absolutely perfect.
Room: Deluxe Twin Room with Bathtub, Mountain View
JW Marriott Hotel Pune has replied on Thu Feb 06 14:08:08 IST 2025
Dear Kinshook Thank you for your kind feedback. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with the entire team and we are delighted to know you have enjoyed our hospitality food & Service. It was a pleasure hosting you and looking forward to seeing you again soon. Kind Regards, Amit Kumar General Manager
Good Stay
Poorly designed rooms. To make things maintenance free, hard material like glass used extensively, which is uncomfortable as well as not noise proof. Even staff speaking in corridor can be heard inside the locked room! tea tray is required to be lifted and placed near the plug point! charging points are inconveniently located. Overall poor engg. And lack of attention to detail. Curtains placed in only one channel. So difficult to completely cover the window.
Room: Superior, Guest room, 2 Twin/Single Bed(s), City view
JW Marriott Hotel Pune has replied on Thu Feb 06 14:07:17 IST 2025
Dear Archana, We truly value your feedback and regret any inconvenience caused. We’re committed to addressing your concerns promptly. Please share more details with us directly with us so we can take immediate action to improve your experience. Your trust means a lot to us, and we aim to make things right. We hope to welcome you back again soon in the future. Warm regards, Amit Kumar General Manager
Real 5 star experiance
familyLavish & grand entrance with cozy interiors, spacious rooms with real 5 star amenities. Central location easy to access all popular places in pune
Room: Superior, Guest room, 2 Twin/Single Bed(s), City view
JW Marriott Hotel Pune has replied on Thu Feb 06 14:08:49 IST 2025
Dear Sushil, Thank you for your kind feedback. We are thrilled to hear that you enjoyed your stay at JW Marriott Pune. Your compliments on our hospitality are truly motivating. I have shared your feedback with the entire team, and they are delighted to know their efforts made your stay special. It was a pleasure hosting you, and we look forward to welcoming you back soon. Warm regards, Amit Kumar General Manager
Great stay
familyExcellent supporting staff. Neat and spacious bathroom and room. Great breakfast with vast variety.
Room: Deluxe King Room with Bathtub, Mountain View
JW Marriott Hotel Pune has replied on Sat Aug 24 12:10:52 IST 2024
Dear Nitin Rana Thank you for taking the time to share your experience, We are delighted to hear that you enjoyed your stay with us. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to the entire team. We have taken note of your feedback, and assure you that our team will work on it to make the services much better for you We hope to welcome you back again soon in the future. Warm regards, Amit Kumar General Manager
Excellent
soloProperty location food amenities and services all excellent the night duty manager n karan were awesome people sorry i forgot the name of the duty manager who was with karan. Excellent people beautiful property. Would love to come back whenever next. Thank you
Room: Deluxe King Room with Bathtub, Mountain View
JW Marriott Hotel Pune has replied on Sat Aug 24 12:11:56 IST 2024
Dear Mary Babsi, Thank you for your kind feedback. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with the entire team and we are delighted to know you have enjoyed our hospitality food & Service. It was a pleasure hosting you and looking forward to seeing you again soon. Kind Regards, Amit Kumar General Manager
The best stay i had till date.
coupleIt was awesome and relaxing stay. Service was commendable. Just wow experience. Will refer friends and family
Room: Deluxe King Room with Bathtub, Mountain View
JW Marriott Hotel Pune has replied on Wed Jul 24 12:56:32 IST 2024
Dear Shilpi, Thank you for taking the time to share your experience, We are delighted to hear that you enjoyed your stay with us. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to the entire team. We hope to welcome you back again soon in the future. Please do not hesitate to reach out to us directly if there is anything we can do to make your next stay even more enjoyable. Warm regards, Amit Kumar General Manager
Excellent Stay
Staff were polite, the place was amazing And the food was fabulous
Room: Deluxe Twin Room with Bathtub, Mountain View
JW Marriott Hotel Pune has replied on Mon Jul 15 11:33:18 IST 2024
Dear Manu, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to the entire team. We hope to welcome you back again soon in the future. Please do not hesitate to reach out to us directly if there is anything we can do to make your next stay even more enjoyable. Warm regards, Amit Kumar General Manager
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