Paramount Riverfront Resort and Spa

Paramount Riverfront Resort and Spa has replied on Fri Sep 12 12:13:37 IST 2025

Dear Milind, Thank you for choosing Paramount Riverfront Resort & Spa for your group getaway and for sharing such wonderful feedback. We’re delighted to know that you enjoyed the serene riverside setting and found the resort’s cleanliness and maintenance up to your expectations. It was our pleasure to host you, and we look forward to welcoming you and your group back soon for another peaceful retreat amidst nature. Bear Regards, Team Paramount

Paramount Riverfront Resort and Spa has replied on Fri Sep 12 12:14:21 IST 2025

Dear Mr. Mulani, We sincerely regret that your recent experience with us did not meet your expectations. Cleanliness, comfort, and ambience are aspects we take very seriously, and we are truly sorry to learn that we fell short during your stay. Your feedback regarding room upkeep, washroom cleanliness, and the Phase 1 property ambience has been noted, and our team is already addressing these areas to ensure improvements. We value your input as it helps us serve our guests better, and we hope you will consider giving us another opportunity to provide you with the high standards of hospitality that Paramount is known for. Bear Regards, Team Paramount

Paramount Riverfront Resort and Spa

Dear Mr. Sumeet, We are deeply disappointed by your remarks which wrongly portray our resort as “fake.” Paramount Riverfront Resort & Spa is a fully operational and genuine property, and any such claims are misleading and damaging to the reputation of the resort, its staff, and its valued guests. It is important to note that fraudulent third-party websites and fake accounts have been misusing our brand name. To safeguard our guests, we have already lodged an FIR against these fraudsters and are running active awareness campaigns on all our official social media platforms. We welcome genuine feedback that helps us improve. However, deliberately spreading false information only misguides future guests and unfairly harms our brand. We urge you to reconsider your words and reach us directly for any concerns so we may assist you in a constructive manner. Bear Regards, Team Paramount

Paramount Riverfront Resort and Spa

Dear Mr. Krunal Shah, Thank you for sharing your valuable feedback regarding your recent stay with us We sincerely regret that your experience did not meet expectations. We apologize for the inconvenience caused due to the AC malfunction, water supply concerns, and bedding standards. Please be assured that this is not reflective of the service we strive to deliver, and our maintenance and housekeeping teams have been instructed to address these issues on priority. As a gesture of care during your stay, we had provided you with a complimentary upgrade to our Suite room. However, we regret that despite this, we were unable to meet your overall expectations. Your feedback is extremely valuable, and we are committed to improving our services to ensure a much better experience on your future visits. We truly hope to welcome you back and provide you with the comfort and hospitality you deserve. Warm regards, Team Paramount Riverfront Resort & Spa

Paramount Riverfront Resort and Spa

Dear Mr. Amol Sonavane, Thank you for sharing your experience with us We sincerely regret that your stay did not meet expectations. Our resort offers different categories of rooms across two phases. The room you were allocated belongs to Phase 1, while Phase 2 features higher-category rooms with upgraded amenities. We apologize if this difference in category created a gap in your overall experience. Your feedback is valuable, and we have shared it with our team to maintain better consistency in all categories. We would be glad to assist you with a higher-category room on your next visit to ensure a more comfortable stay. Warm regards, Team Paramount Riverfront Resort & Spa

Paramount Riverfront Resort and Spa

Dear Mr. Jaskaran Saini, Thank you for sharing your valuable feedback regarding your recent stay with us We are delighted to know you had a good stay and appreciated the overall experience. We also take note of your suggestions regarding the buggy service, mattress comfort, and in-room slippers. Your feedback helps us identify areas where we can further enhance our guest experience, and we have shared your points with the concerned teams for improvement. We truly look forward to welcoming you again and ensuring an even more comfortable and memorable stay. Warm regards, Team Paramount Riverfront Resort & Spa

Paramount Riverfront Resort and Spa

Dear Ms. Lubna Khan, Thank you for sharing your review of your recent stay with us . We are delighted to know that you had a wonderful weekend at our resort. It is great to hear that you enjoyed the food at our Waterside Restaurant and found our team to be polite and welcoming. Your kind words truly motivate us to continue delivering memorable experiences for our guests. We look forward to welcoming you again soon for another relaxing getaway. Warm regards,

Paramount Riverfront Resort and Spa

Dear Mr. Rajkumar Basantani, Thank you for sharing your feedback regarding your recent stay with us We are truly sorry to hear that your experience did not meet expectations. We sincerely apologize for the inconvenience caused to you and your family. During your stay, the resort was completely sold out, and as per your booking, the allocated room was on the first floor. We regret that we could not accommodate your request for a ground-floor room for senior citizens. Your feedback regarding bathroom safety, buggy service, and staff sensitivity has been taken very seriously, and we are already working with our team to improve these areas. Guest comfort, especially for elderly guests, remains a top priority for us. We value your feedback and would be grateful for the chance to host you again with improved arrangements and care. Warm regards, Team Paramount Riverfront Resort & Spa

Paramount Riverfront Resort and Spa

Dear Mr. Gautam Mukhopadhyay, Thank you for sharing your review of your recent stay with us We are delighted to know that you enjoyed our property’s location, open lawns, swimming pools, indoor games, dining options, and spa services. It is wonderful to hear such positive feedback about our team and facilities. We have also taken note of your comments regarding the room size. Our resort offers different room categories, and while the one allocated was among the higher options, we understand your concern about space and will certainly keep your preference in mind for your next visit. Your feedback is truly valuable, and we look forward to welcoming you again for an even more comfortable stay. Warm regards, Team Paramount Riverfront Resort & Spa

Paramount Riverfront Resort and Spa

Dear Mr. Rajkumar Basantani, Thank you for sharing your recent experience with usWe sincerely regret that your stay did not fully meet expectations. We apologize for the inconvenience faced by your group of senior citizen couples regarding room allocation. Due to occupancy and availability, we were unable to provide ground-floor rooms, and we are sorry if our team did not handle your request with the sensitivity it deserved. Please be assured that your feedback has been shared with our front office team so that such requests are given priority and managed with more care in the future. Your input is extremely valuable, and we would be grateful for the opportunity to host you again with improved arrangements and a more comfortable experience. Warm regards, Team Paramount Riverfront Resort & Spa

Paramount Riverfront Resort and Spa

Dear Mr. Almin Sayyed, Thank you so much for sharing your kind words about your recent stay with us We are delighted to know you had an excellent experience and found our team to be cooperative, our food delicious, and our resort hygienic and comfortable. Your appreciation truly motivates us to keep delivering memorable stays for all our guests. We are thrilled that you wish to visit us again, and we can’t wait to welcome you back soon for another relaxing and enjoyable experience. Warm regards, Team Paramount Riverfront Resort & Spa

Paramount Riverfront Resort and Spa

Dear Ms. Ketaki Lele, Thank you for sharing your experience with us . We are delighted to know that you enjoyed a peaceful and luxurious stay, appreciated our pool-facing rooms, and relished the food. It is wonderful to hear that you found the rooms cozy, clean, and comfortable with a beautiful balcony view. We have also taken note of your suggestions regarding breakfast variety, in-room refrigerators, and the speed of in-room dining service. Your feedback is extremely valuable, and we will certainly work on improving these areas to enhance the guest experience further. We truly look forward to welcoming you back soon for another relaxing and memorable stay. Warm regards, Team Paramount Riverfront Resort & Sp

Paramount Riverfront Resort and Spa

Dear Mr. Udit Patel, Thank you for sharing your kind words about your recent stay with us . We are delighted to know that you and your family had such a memorable experience at our resort. It is wonderful to hear that you enjoyed the food, found the service excellent, and that the kids had a great time with the games. We are equally glad you appreciated our rooms, interiors, and the polite service of our team. Your feedback is truly encouraging for us. We look forward to welcoming you and your family again for another enjoyable and relaxing stay. Warm regards, Team Paramount Riverfront Resort & Spa

Paramount Riverfront Resort and Spa

Dear Ms. Shailza Malik, Thank you for sharing your feedback regarding your recent stay with us We sincerely regret that your experience did not meet expectations. We apologize for the concerns you faced regarding the service and overall ambience. This is certainly not the impression we wish to leave with our guests. Please be assured that your feedback has been shared with the concerned teams to take immediate corrective action. We are, however, glad to know that you enjoyed the food, and we will work on ensuring that your next visit is as comfortable in every aspect. Your input is valuable to us, and we would be grateful for the opportunity to welcome you again with improved service and hospitality. Warm regards, Team Paramount Riverfront Resort & Sp

Paramount Riverfront Resort and Spa

Dear Ms. Jyoti Rai, Thank you for sharing such detailed feedback regarding your recent stay with us We are truly sorry to hear that your experience fell short of expectations. We sincerely apologize for the concerns you faced with the room size, bathroom facilities, food variety, and the closure timings of certain activities. Please be assured that your comments have been shared with our operations team to review and improve these areas for a more seamless guest experience. We are, however, glad to know that you appreciated the politeness and attentiveness of our restaurant staff, and we will share your kind words with them. Regarding the cab issue, we would like to clarify that the local cab was booked at your request, and since it was later canceled after an Ola cab was booked, the local driver charged you a cancellation fee for the last-minute cancellation. The resort does not have any commercial tie-ups with these drivers, but your concern is noted, and we will ensure that only verified and safe transportation options are recommended to our guests going forward. Your feedback is invaluable in helping us improve. We regret the inconvenience c

Paramount Riverfront Resort and Spa

Dear Mr. Ganesh Chaudhari, Thank you for sharing your recent experience with us We sincerely regret the inconvenience you faced during your stay. Regarding the geyser, it can trip if not switched off after use, and we are working with our team to guide guests better and ensure smoother functioning. We also wish to share that our resort has multiple categories of rooms, each with different features, and we are sorry if the allocated room did not fully meet your expectations. We apologize for the reservation concern and assure you that your feedback has been shared with our front office and maintenance teams for corrective measures. At the same time, we are glad you liked the food and have noted your suggestion regarding portion size. Your feedback is valuable to us, and we truly hope to welcome you again with a more seamless experience and greater comfort. Warm regards, Team Paramount Riverfront Resort & Spa

Paramount Riverfront Resort and Spa

Dear Mr. Rohit Mohite, Thank you for sharing your experience with us We are delighted that you enjoyed your stay and found the rooms cozy and clean, and the food at our Riverside Restaurant satisfying. We are glad you appreciated the pools and found our team, especially Anjum at reception, welcoming and helpful. Your feedback encourages us to continue delivering memorable experiences for all our guests. We look forward to hosting you again for another relaxing visit. Warm regards, Team Paramount Riverfront Resort & Spa

Paramount Riverfront Resort and Spa has replied on Mon Sep 08 12:50:38 IST 2025

Dear Mr. Smit Nakrani, Thank you for sharing your kind words about your recent stay with us (Booking ID: NH[Insert ID]). We are delighted that you had a pleasant experience and enjoyed the hospitality, food, and overall atmosphere at our resort. Your appreciation of our team truly motivates us to continue delivering memorable stays for all our guests. We look forward to welcoming you again for another enjoyable visit. Warm regards, Team Paramount Riverfront Resort & Spa

Paramount Riverfront Resort and Spa has replied on Mon Sep 08 12:51:39 IST 2025

Dear Ms. Varsha Vijay Satam, Thank you for sharing your feedback regarding your recent stay with us . We are glad to know that you and your husband found the rooms neat and clean and appreciated the helpfulness of our staff. We have noted your comments about the food quality and will work on improving it to enhance the overall experience for our guests. Your feedback is valuable and helps us serve you better. We look forward to welcoming you again for another comfortable stay. Warm regards, Team Paramount Riverfront Resort & Spa

Paramount Riverfront Resort and Spa has replied on Mon Sep 08 12:52:29 IST 2025

Dear Mr. Ramesh Sanap, Thank you for sharing your feedback regarding your recent stay with us (Booking ID: NH[Insert ID]). We are glad to know that you found the food enjoyable, the staff cooperative, and the amenities satisfactory. We have noted your comments about room size and food pricing and will review them to enhance our guests’ experience. Your feedback is valuable in helping us improve and provide better comfort and service. We look forward to welcoming you and your family again for another pleasant stay. Warm regards, Team Paramount Riverfront Resort & Spa