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Powai, Mumbai | 10 minutes walk to Hiranandani Business Park
2574 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Meluha The Fern is celebrated for its stellar hospitality, located right in the heart of Powai, making it a convenient choice for both work and leisure. Guests appreciate the spacious, clean rooms and the excellent breakfast spread. The staff are noted for being exceptionally courteous and prompt, often going the extra mile to make guests feel welcome. The property also offers good dining options and a peaceful ambiance, ideal for a relaxing stay.
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Excellent Stay
Excellent stay with hygiene. Good staff and tasty food. Very spacious room with excellent facility
Room: The Fern Club Suite
Great place to stay
Nice spacious rooms/ smooth check in/ good location/ great hospitality. Also they had a decent gym in the hotel, it could be a bit better. Hygiene was top notch and so was the food.
Room: Wintergreen Room
Excellent Stay
Got an upgrade. Excellent Stay. Good breakfast spread. Staff is super friendly and end to end experience is excellent always.
Room: Wintergreen Room
Good Stay
Property location is nice. Food was also good. Room service need improvement. One of the very strange thing I never seen anywhere is that they have different place to sit for Indians and reserve place to sit for foreigners. That sound like a discrimination.
Room: Wintergreen Room
Meluha - The Fern has replied on Tue Sep 02 12:11:42 IST 2025
Dear Mr. Sanjeev, Greetings! Thank you so much for staying with us. We are pleased to note that you liked the service, enjoyed the food, and appreciated the overall hospitality extended to you. We are glad that you liked the location of the hotel and that the team was able to take good care of you. We have noted your concern regarding the room service and have informed the relevant department to look into it. We are happy that we were able to live up to your expectations. We look forward to welcoming you again. Thanks & Regards Monty Chhabra Front Office Manager
Excellent Stay
Breakfast in the morning was excellent, offering a wide variety of fresh and tasty options. Loved the welcome drink offered by the hotel.
Room: Wintergreen Room
Meluha - The Fern has replied on Thu Aug 21 00:44:22 IST 2025
Dear Mr. Shivam, Greetings! Thank you so much for staying with us and for writing a positive review about your experience. We are pleased to note that you liked the service, enjoyed the welcome drink, and appreciated the overall hospitality extended to you. We are glad that you enjoyed the breakfast spread and were happy with the wide variety of choices available, and that our entire staff was able to take good care of you. We are delighted that we were able to live up to your expectations. Thank you once again for your wonderful feedback. We look forward to welcoming you again. Thanks & Regards Monty Chhabra Front Office Manager
Stay to experience...
Very beautiful ambiance. The staffs were very cordial. I needed a spa, and the spa person was kind enough to stay 15 min more to provide service. A beautiful place to stay, especially I moved there after a bad stay earlier night at IBIS vikroli. Very bad experience for the money I paid. So un professional…only solace was they helped me change my room at midnight ….the rooma were stinking. Refreshment sucked. Bedings were dirty. Essentials werr not stocked. At shower I discovered the soap was not filled. I called reception at midnight checked on checking out policy, and he said if I cut short my stay i will be reimbursed…he did not validate anything about the booking if it was direct or mmt..i had booked another hotel basis the confirmation, but he conveniently denied the conversation due to which I lost 10 K…not trustable…and every call to reception was over 8 rings before they responded
Room: Wintergreen Room
Meluha - The Fern has replied on Thu Aug 21 00:44:32 IST 2025
Dear Mr. Viswanathan, Greetings! Thank you so much for staying with us. We are pleased to note that you liked the service, enjoyed the food, and appreciated the overall hospitality extended to you. We are glad that you liked the spa service and that the staff at the spa were able to accommodate you and take good care of you. We are happy that we were able to live up to your expectations. Such endorsements from discerning guests like you encourage us to perform to the best of our abilities. Thank you once again for your wonderful feedback. We look forward to welcoming you again. Thanks & Regards Monty Chhabra Front Office Manager
Excellent Stay
Yes
Room: Wintergreen Room
Poor Stay
Rooms are outdated and it was stinky . The area is also not very convenient
Room: Wintergreen Room
Meluha - The Fern has replied on Wed Aug 13 19:31:47 IST 2025
Dear Mr, Naik, Greetings!!! Thank you so much for visiting Meluha, The Fern, for your stay. We sincerely apologize for the inconvenience caused and for not being able to deliver the product and services as per our standards. We would like to assure you that your feedback has been shared with the concerned teams to take the necessary steps. Our relationship with our guests is of paramount importance, and we hope that you will present us with the opportunity to serve you better in the near future. We apologize once again and look forward to welcoming you in the future. Thanks & Regards Monty Chhabra Front Office Manager
Good experience
Excellent too good best love it thank you so much love it thank you excellent good thank you good excellent
Room: Wintergreen Room
Meluha - The Fern has replied on Wed Aug 13 19:31:56 IST 2025
Dear Mr. Namit, Greetings!!! We thank you for your wonderful feedback about your recent stay with us. We are happy that you liked your stay, enjoyed the amenities, and were satisfied with the hospitality extended to you. We are glad that you were pleased with the services of the staff, and had a great time at the restaurant. Your positive comments are very inspiring, as they encourage the staff to perform their tasks in the best way possible. We thank you once again for choosing to stay with us, and we look forward to welcoming you back again. Thanks & Regards Monty Chhabra Front Office Manager
quality of the room has drastically become bad
Rooms have become really bad , disturbance through the day up till 7:30 pm . At one point of time I used to enjoy staying in this property. Not anymore. It’s run down. I have stayed here more than 20 times.
Room: Wintergreen Room
Meluha - The Fern has replied on Wed Aug 13 19:31:34 IST 2025
Dear Mr. Rai, Greetings!!! Thank you so much for visiting Meluha, The Fern, for your stay and for being a regular guest with us. We sincerely apologize for the inconvenience caused and for not being able to deliver the product and services as per our standards. We would like to assure you that your feedback has been shared with the concerned teams to take the necessary steps. Our relationship with our guests is of paramount importance, and we hope that you will present us with the opportunity to serve you. We apologize once again and look forward to welcoming you in the future. Thanks & Regards Monty Chhabra Front Office Manager
Good Stay
Room, cleanliness is good. Location is good. Has small gym but sufficient for the purpose. Staff is courteous. Service for food to be prepared is very slow and bad. Simple tea takes 15-20 minutes. Fulkas don’t come and no one is bothered to even inform.
Room: Wintergreen Room
Meluha - The Fern has replied on Thu Jul 24 15:44:39 IST 2025
Dear Mr. Bharat, Greetings!!! Thank you so much for staying with us at Meluha, The Fern, and writing a nice review. We are pleased to know that you liked the location of the hotel, were satisfied with our hospitality, and had a relaxing time. We are pleased that you appreciated the spacious rooms along with the other room amenities. We have noted your concern regarding slow service and have informed the necessary department. We would like to apologize to you for the inconvenience caused. We thank you for your feedback; it helps us improve our services and provide them as per guest requirements. We look forward to the pleasure of welcoming you back many more times in the future. Thanks & Regards Monty Chhabra Front Office Manager
Excellent Stay
Property is well maintained. Breakfast buffett spread was good. One big mistake of cancelling both rooms instead of one, against my request, happened. Property took some time to reallocate one room. This created some inconvenience to me. Rest everything was very good.
Room: Wintergreen Room
Meluha - The Fern has replied on Wed Aug 13 19:31:24 IST 2025
Dear Mr. Mathur, Greetings!!! Thank you so much for staying with us and sharing your experiences with us. We are thrilled that you liked the ambience, service, and the overall hospitality extended to you by our team. We have informed the team members about your wonderful feedback, and all of us are very excited to read your comments. We are pleased to note that you liked the food and service at our coffee shop. We are glad that we were able to serve you to your satisfaction. We appreciate your kind words, and we look forward to welcoming you many more times in the future. Thanks & Regards Monty Chhabra Front Office Manager
review
Great location, okayish food, good Amenities but Great service , was raining throughout so couldn't explore more of the hotel, just sleep and breakfast and stay in the room Great location, okayish food, good Amenities but Great service , was raining throughout so couldn't explore more of the hotel, just sleep and breakfast and stay in the room
Room: Wintergreen Room
Meluha - The Fern has replied on Fri Jul 18 14:16:53 IST 2025
Dear Mr. Amar, Greetings!!! Thank you so much for staying with us and sharing your experiences. We are pleased to note that you liked the location of the property. The hotel is centrally located, with multiple eating places and shopping options in the vicinity. It is also surrounded by plenty of green spaces. We are happy that you liked the ambience, service, amenities, and the overall hospitality extended to you by our team. We are glad that the staff served you exceedingly well. We have conveyed your feedback to the team, and all of us are very thrilled to hear such good things from you. We appreciate your kind words and look forward to welcoming you many more times in the future. Thanks & Regards Monty Chhabra Front Office Manager
Average Stay
Overall good hotel with good staff but too costly for the room of that size. The service was good but not upto other 5 star hotels. If you're looking for a 5 star only hotel in Hiranandani Gardens only then go for it.
Room: Wintergreen Room
Meluha - The Fern has replied on Mon Jul 21 22:13:39 IST 2025
Dear Mr. Tyagi, Greetings!!! Thank you so much for giving us a chance to serve you. It was a pleasure to have you as our guest. We have observed from your comments and rating that you were not entirely satisfied with the services and hospitality extended to you by our staff. We are sorry that we were not able to live up to your expectations. Please let us know your suggestions as to how we can improve our services. Comments such as yours are extremely important as they help us in improving our services. It was a pleasure to serve you, and we look forward to hearing back from you. Thanks & Regards Monty Chhabra Front Office Manager
Convenient Stay at Meluha – The Fern in Powai
We stayed at Meluha – The Fern for one night in their Club Suite. The hotel is beautifully situated in Powai and enjoys a very convenient location. The room allocated to us was clean and comfortable, with no complaints on that front. Both the restaurant staff and the entrance staff were friendly and attentive. The food during our dinner and breakfast was good overall, though there were a few hits and misses. Nothing particularly stood out, and there is definitely some scope for improvement in the culinary experience. Overall, it’s a good hotel option for anyone with work or business in the Powai area of Mumbai.
Room: The Fern Club Suite
Meluha - The Fern has replied on Thu Jul 24 15:44:51 IST 2025
Dear Mr. Rakesh, Greetings!!! It was a pleasure to have you as our guest at Meluha, The Fern, Mumbai, and we are happy that you liked the location of the hotel, were satisfied with our services, and found the rooms spacious and clean. It has always been our endeavor to work as per the preferences of the guest, and we are pleased to hear that we were able to satisfy you with our services and hospitality. We are also delighted to note that you liked the arrangements, relished the food at the coffee shop, and that the staff was able to look after you nicely. We are pleased that we were able to serve you as per your expectations. We have shared your feedback about some scope for improvement in the culinary experience with the Culinary Director. Your kind feedback is much appreciated, and we look forward to welcoming you again soon. Thanks & Regards Monty Chhabra Front Office Manager
Terrible Stay
Meluha the fern - while i did checking the staff was too rude and adamant, when i asked for cold water they are like we charge for cold one ask for ice it is still coming, at night ordered food as i checked in too late so just requested them to send ur service boy with a parcel but the lady was too rude in responding, morning while checking out they kept my car light button on and again the reception person was too rude in replying. I will never suggest recommend this hotel to anyone and specially staff needs learning how to speak and behave.
Room: Wintergreen Room
Meluha - The Fern has replied on Mon Jul 21 22:13:53 IST 2025
Dear Ms. Anjali, Greetings!!! Thank you for taking the time to comment on your recent stay at Meluha, The Fern. We sincerely apologize for the inconvenience caused and for not being able to deliver the experience as per your expectations. The gaps highlighted in your feedback have been carefully noted, and we assure you that the necessary steps will be taken to improve the quality of our products and services. Our relationship with our guests is of paramount importance, and we hope that you will give us the opportunity to serve you better in the near future. We look forward to welcoming you again. Thanks & Regards Monty Chhabra Front Office Manager
Okayish stay!
It was good. Food was okay. Place was nice, ambiance is okayish. Swimming pool is way too small than expected.
Room: Wintergreen Room
Meluha - The Fern has replied on Mon Jul 21 22:14:07 IST 2025
Dear Mr. Abhay, Greetings!!! It was a pleasure to have you as our guest at Meluha, The Fern, Mumbai, and we are happy to read that you were satisfied with our services and your stay was comfortable. We are also delighted to note that you liked the arrangements and relished the food at our coffee shop. We are pleased that the team was able to serve you as per your expectations. Your kind feedback is much appreciated, as it encourages us to perform our duties in the best way possible. We thank you for giving us a chance to serve you, and we look forward to welcoming you again soon. Thanks & Regards Monty Chhabra Front Office Manager
will visit again
the staff was great! great service! the food was pretty decent too. I will definitely recommend to visit.
Room: Wintergreen Room
Meluha - The Fern has replied on Tue Jun 24 13:40:41 IST 2025
Dear Ms. Mansi, Greetings!!! Thank you so much for choosing to stay with us. We are happy to read your positive comments about the courteous staff and the great hospitality you received. We are delighted to hear that you were extremely pleased with the food served to you and that you relished it thoroughly. We have conveyed your feedback to the entire team, and all of us are very pleased with your comments. Your kind words are very inspiring and encourage us to perform our tasks to the best of our abilities. Your valuable feedback is much appreciated, and we look forward to welcoming you back again soon. Thanks & Regards Monty Chhabra Front Office Manager
Excellent Stay
Hospitality & service was really good. Love to stay in the room. Automated & user friendly. One minus point is about food served we’re not upto the mark. South Indian food was not really good and it was a difficult situation to manage with breakfast. Open feedback was shared to the supervisor.
Room: The Fern Club Room
Meluha - The Fern has replied on Thu Jul 10 18:36:09 IST 2025
Dear Valued Guest, Greetings! Thank you for sharing your experience, and for giving us the opportunity to serve you! We deeply regret that your culinary experience at Tiara-All day dining restaurant did not fully meet your expectations. Your comments have been shared with the concerned teams for review and improvement. We look forward to welcoming you and hope you give us the opportunity to serve you better. Warm regards, Monty Chhabra Front Office Manager
Wonderful stay
Winter room is perfect room, warm welcome with Earth day celebration! and welcome drink & snacks Beddings are hygienic Room service is quick Hotel location is perfect
Room: Wintergreen Room
Meluha - The Fern has replied on Thu Jul 10 18:36:32 IST 2025
Dear Valued Reviewer, Greetings!!! It was a pleasure to have you as our guest at Meluha-The Fern,Mumbai, and we are happy to read your positive commendations. Your kind feed back is much appreciated and we look forward to welcoming you back again soon. Warm Regards, Monty Chhabra Front Office Manager
Madh
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