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- Grand Mercure Bangalore - An Accor Brand, Bangalore
Grand Mercure Bangalore - An Accor Brand
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About Property
Indulge in a delightful stay experience at this upscale hotel offering luxurious suites, an outdoor pool, a luxury spa, and world-class amenities. More
Property Highlights
Activities & Nearby Attractions
Amenities
- Spa
- Gym
- Restaurant
- + More Amenities
Login to unlock deals & manage your bookings!
+91
One Bedroom Suite without Balcony
Fits 2 Adults
20% Discount on Food & Soft Beverages- 20% Discount on Spa
- Best rate
Free Cancellation till 24 hrs before check in100% RefundNon RefundableNOWPay ₹015 Nov11:59 PM16 Nov10:59 PM17 Nov10:59 PMCheck-in
Per Night:
₹ 19,500
Excellent(533 RATINGS)
Koramangala
2.2 km drive to St. John's Medical College Hospital
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 12 PM
Check-in date
Check-out date
Rooms, Guests
Are you flexible with travel dates?
Find Alternate Prices with Flexi Dates
Enjoy benefits worth ₹ 6500 at just ₹ 2600
One Bedroom Suite without Balcony
624 sq.ft (58 sq.mt)
City View
1 Double Bed
1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- 24-hour Room Service
- Bathroom
- Wi-Fi
- Air Purifier
Super Package
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% Discount on Food & Soft Beverages
- 20% Discount on Spa
- Best Rate Half Board
Book with ₹0 Payment
Pay before 16 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹016 Nov11:59 PM
17 Nov01:59 PM
Check-in
₹ 22,100
+₹ 5,083 taxes & fees Per Night
Book with ₹0
Login Now and get this for ₹21,879 or less
Upgrade to a room with Balcony for ₹3900. Includes Free Breakfast as well.
Executive One Bedroom Suite with Balcony
- 624 sq.ft (58 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
- Air Conditioning
- Iron/Ironing Board
- Wi-Fi
- Air Purifier
- Daily Housekeeping
- Bathroom
Room With Free Cancellation | Breakfast only
- 20% Discount on Food & Soft Beverages
- 20% Discount on Spa
- FLEXIBLE BB RATE
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov10:59 PM
17 Nov10:59 PM
Check-in
₹ 23,400
+₹ 5,382 taxes & fees Per Night
Book with ₹0
Login Now and get this for ₹23,166 or less
4 Room Types
- Super Package
- Free Cancellation
- Breakfast Included
- Breakfast & Lunch/Dinner Included
- Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
One Bedroom Suite without Balcony
- 624 sq.ft (58 sq.mt)
- City View
- 1 Double Bed
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- 24-hour Room Service
- Bathroom
- Wi-Fi
- Air Purifier
Room With Free Cancellation
- 20% Discount on Food & Soft Beverages
- 20% Discount on Spa
- Best rate
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov10:59 PM
17 Nov10:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- 20% Discount on Food & Soft Beverages
- 20% Discount on Spa
- FLEX RATE BB - PKG
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov10:59 PM
17 Nov10:59 PM
Check-in
Super Package
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% Discount on Food & Soft Beverages
- 20% Discount on Spa
- Best Rate Half Board
Book with ₹0 Payment
Pay before 16 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹016 Nov11:59 PM
17 Nov01:59 PM
Check-in
Discover the immersive 360 viewOne Bedroom Suite with Balcony Living room
- 624 sq.ft (58 sq.mt)
- City View
- 1 Single Bed
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- Mineral Water
Room With Free Cancellation
- 20% Discount on Food & Soft Beverages
- 20% Discount on Spa
- Best rate
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov10:59 PM
17 Nov10:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- 20% Discount on Food & Soft Beverages
- 20% Discount on Spa
- FLEX RATE BB - PKG
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov10:59 PM
17 Nov10:59 PM
Check-in
Super Package
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% Discount on Food & Soft Beverages
- 20% Discount on Spa
- Best Rate Half Board
Book with ₹0 Payment
Pay before 16 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹016 Nov11:59 PM
17 Nov01:59 PM
Check-in
Executive One Bedroom Suite with Balcony
- 624 sq.ft (58 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
- Air Conditioning
- Iron/Ironing Board
- Wi-Fi
- Air Purifier
- Daily Housekeeping
- Bathroom
Room With Free Cancellation
- 20% Discount on Food & Soft Beverages
- 20% Discount on Spa
- Best rate
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov10:59 PM
17 Nov10:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- 20% Discount on Food & Soft Beverages
- 20% Discount on Spa
- FLEXIBLE BB RATE
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov10:59 PM
17 Nov10:59 PM
Check-in
Super Package
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% Discount on Food & Soft Beverages
- 20% Discount on Spa
- Best Rate Half Board
Book with ₹0 Payment
Pay before 16 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹016 Nov11:59 PM
17 Nov01:59 PM
Check-in
Discover the immersive 360 viewTwo Bedroom Suite with Balcony & living room
- 900 sq.ft (84 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- Mineral Water
Room With Free Cancellation
- 20% Discount on Food & Soft Beverages
- 20% Discount on Spa
- Best rate
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov10:59 PM
17 Nov10:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- 20% Discount on Food & Soft Beverages
- 20% Discount on Spa
- Flexible rate BB
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov10:59 PM
17 Nov10:59 PM
Check-in
Super Package
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% Discount on Food & Soft Beverages
- 20% Discount on Spa
- Best Rate Half Board
Book with ₹0 Payment
Pay before 16 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹016 Nov11:59 PM
17 Nov01:59 PM
Check-in
Grand Mercure Bangalore - An Accor Brand Location
Location rated 4.5 by guests
What guests said
Guests rave about the property’s prime location, highlighting its peaceful surroundings yet easy access to vibrant areas. Nestled in a serene neighborhood, it boasts proximity to eateries and recreational spots, making it ideal for both relaxation and exploration. The lush greenery enhances the tranquil atmosphere, providing a delightful escape in the bustling city. Many have praised the excellent accessibility to local attractions, solidifying satisfaction with the property’s location.
Property Rules at Grand Mercure Bangalore - An Accor Brand
Check-in: 2 PM Check-out: 12 PM
- Primary Guest should be atleast 18 years of age.
- Pets are not allowed to roam around without a leash
- Optional : Fee for buffet breakfast: approximately INR 1275 for adults and INR 638 for children|Airport shuttle fee: INR 4500 per vehicle (one-way, maximum occupancy 3)|Pet fee: INR 1000 per pet, per day|Early check-in is available for a fee (subject to availability)|Late check-out is available for a fee (subject to availability)|Rollaway bed fee: INR 1500.0 per night
- Extra-person charges may apply and vary depending on property policy|Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges|Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed|This property accepts credit cards, debit cards, and cash|This property uses a grey water recycling system|Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit|This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room|Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
Grand Mercure Bangalore - An Accor Brand Photos by Guests
- +82 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Excellent
533 Ratings
Last 10 Customer Ratings (Latest First)
- 5
- 5
- 4
- 5
- 5
- 5
- 5
- 5
- 5
- 5
Review Summary
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This property shines with its fantastic location in a peaceful area, perfect for relaxation and exploration. Guests appreciate the spacious, clean rooms and the exceptional dining experience, with delicious food and a great breakfast spread. The attentive staff and top-notch amenities, including a well-maintained pool and gym, contribute to a memorable stay. Families and business travelers alike find it a welcoming place.
Sort by:
Latest first
5.0
Excellent Stay
gajendra v.couple
I had an absolutely wonderful stay at this property couple of times . The location is ideal—peaceful, easily accessible, and close to key attractions, making it perfect for both relaxation and exploration. The food was exceptional. Every meal was fresh, flavorful, and beautifully presented, with a variety of options catering to different tastes and dietary preferences. Dining here was a highlight of the stay. The amenities provided were top-notch. The rooms were spacious, immaculately clean, and equipped with modern conveniences. Facilities such as the pool, gym, and lounge areas were well-maintained and added to the overall comfort. The service was truly outstanding. Staff were friendly, attentive, and always willing to go the extra mile to ensure a pleasant experience. From check-in to check-out, every interaction was seamless and welcoming. Overall, this property exceeded expectations in every aspect, and I would highly recommend it to anyone looking for a premium, hassle-free stay. I look forward to returning in the future!
Room: Studio Suite with Balcony
5.0
memorable stay
manaz a.solo
Nice people make places Great. It was a pleasant experience meeting some good souls working to create memorable experiences for their guests. Thanks to Nilesh from their F & B Team for his great service attitude.
Room: Studio Suite with Balcony
4.0
Memorable stay at Grand Mercure, Koramangala
shantanu r.couple
I booked a studio room at Grand Mercure, Koramangala in October 2025 for a week or so. I had a pleasant stay.
Room: One Bedroom Suite without Balcony
Grand Mercure Bangalore - An Accor Brand has replied on Wed Oct 08 10:30:14 IST 2025
Dear Shantanu, Thank you for choosing Grand Mercure Bangalore for your stay and for sharing your feedback. We are delighted to know that you had a pleasant and comfortable experience with us during your week-long visit. We look forward to welcoming you back soon for another memorable stay. Kind Regards, Parag Shah Grand Mercure Bangalore
5.0
Excellent stay
rajasekaran.business
Awesome stay. Staff were very helpful. This property is located in a calm locality which makes the stay more peaceful. I liked their buffet breakfast n dinner menu.
Room: One Bedroom Suite with Balcony Living room
Grand Mercure Bangalore - An Accor Brand has replied on Wed Oct 08 10:30:49 IST 2025
Dear Rajasekaran, Thank you for sharing your wonderful feedback. We are delighted to know that you had an awesome stay and enjoyed the peaceful surroundings, helpful service, and our buffet breakfast and dinner offerings. Your kind words truly motivate our team to continue creating memorable experiences. We look forward to welcoming you back soon at Grand Mercure Bangalore. Kind Regards, Parag Shah Grand Mercure Bangalore
5.0
Excellent Stay
nagendra p.
we had a wonderful stay at Grand mercure. Great food and comfortable rooms.
Room: One Bedroom Suite with Balcony Living room
Grand Mercure Bangalore - An Accor Brand has replied on Wed Oct 08 10:31:49 IST 2025
Dear Nagendra, Thank you for sharing your feedback. We are delighted to know that you had a wonderful stay and enjoyed the great food and comfortable rooms. Your appreciation means a lot to our team. We look forward to welcoming you back soon at Grand Mercure Bangalore. Kind Regards, Parag Shah Grand Mercure Bangalore
5.0
good stay - comfortable room -
madan n.
Good stay - comfortable room and experience staff were courteous and the food was good
Room: Studio Suite with Balcony
Grand Mercure Bangalore - An Accor Brand has replied on Fri Sep 12 17:44:48 IST 2025
Dear Madan, Thank you for sharing your feedback. We are pleased to know that you had a comfortable stay, enjoyed the food, and experienced the courteous service of our team. Your appreciation motivates us to continue delivering memorable experiences. We look forward to welcoming you back soon at Grand Mercure Bangalore. Warm Regards, Parag Shah
5.0
Great Stay
jacob a.
Great experience. Breakfast buffet had amazing desserts. The staff was very sincere and accommodating to our need.
Room: One Bedroom Suite without Balcony
Grand Mercure Bangalore - An Accor Brand has replied on Thu Aug 21 12:22:10 IST 2025
Dear Jacob, Thank you for sharing your experience with us at Grand Mercure Bangalore! We’re delighted to know that you had a great stay and especially enjoyed the breakfast buffet desserts. It’s also heartening to hear that our team’s sincerity and efforts to accommodate your needs made a positive difference to your visit. We look forward to welcoming you back soon for another memorable experience. Warm regards, Parag Shah Grand Mercure Bangalore
5.0
Excellent Stay
praveen m.
Comfortable stay and excellent service. The restaurant Verendah had good options, Excellent service by Anitha in front of office.
Room: Studio Suite with Balcony
Grand Mercure Bangalore - An Accor Brand has replied on Thu Aug 21 12:23:19 IST 2025
Dear Praveen, Thank you for your kind words about your stay at Grand Mercure Bangalore! We’re pleased to know you had a comfortable experience and enjoyed dining at Verandah with its varied options. Your appreciation for Anita at the Front Office has been shared with her, and she’s delighted to know her service made your stay special. We look forward to welcoming you again soon for another memorable visit! Warm regards, Parag Shah Grand Mercure Bangalore
4.0
Delightful stay!
mala a.business
Was comfortable, staff was friendly, Anita at the front desk took good care of me and my needs. Glad to have stayed here.
Room: Studio Suite with Balcony
Grand Mercure Bangalore - An Accor Brand has replied on Sat Aug 09 11:17:05 IST 2025
Dear Mala, Thank you so much for your kind words! We’re delighted to hear that you had a comfortable stay and that our team made you feel welcome. Anita will be so pleased to know she made a positive impact on your visit. We’re glad you chose to stay with us and look forward to welcoming you back again soon! Warm regards, Parag Shah Grand Mercure Bangalore
5.0
Excellent Stay
utkarsh b.
Great staff and hospitality, facilities like gym and pool are top notch. Rooms are spacious. Great staff and hospitality, facilities like gym and pool are top notch. Rooms are spacious.
Room: Studio Suite with Balcony
Grand Mercure Bangalore - An Accor Brand has replied on Sat Aug 09 11:17:36 IST 2025
Dear Utkarsh, Thank you for your wonderful feedback! We’re thrilled to know you enjoyed our hospitality, well-maintained gym and pool facilities, and the spacious comfort of our rooms. Your kind words about our team mean a lot to us, and it’s always rewarding to hear that our efforts have made your stay memorable. We look forward to welcoming you back soon! Warm regards, Parag Shah Grand Mercure Bangalore
5.0
Nice and Enjoyable stay
prasita d.family
Nice and Enjoyable stay , will maintained property and quiet property in between the hustle and bustle of Kora Nice and Enjoyable stay , will maintained property and quiet property in between the hustle and bustle of Koramangala
Room: Studio Suite with Balcony
Grand Mercure Bangalore - An Accor Brand has replied on Sat Aug 09 11:18:10 IST 2025
Dear Prasita, Thank you for your kind words! We’re delighted to hear that you had a nice and enjoyable stay and appreciated our well-maintained property. It’s wonderful to know that you found our location to be a peaceful retreat amidst the hustle and bustle of Koramangala. We look forward to welcoming you back for another relaxing experience soon! Warm regards, Parag Shah Grand Mercure Bangalore
5.0
Perfect Stay at Grand Mercure, Bangalore
vishad s.solo
It was awesome. Didnt had any issues during the stay at Grand Mercure, Bangalore. Hope to come back here soon.
Room: Studio Suite with Balcony
Grand Mercure Bangalore - An Accor Brand has replied on Sat Aug 09 11:18:35 IST 2025
Dear Vishad, Thank you so much for your wonderful feedback! We’re delighted to hear that you had an awesome stay and encountered no issues during your time with us. It’s always a pleasure to know our guests feel comfortable and cared for. We look forward to welcoming you back to Grand Mercure Bangalore soon! Warm regards, Parag Shah Grand Mercure Bangalore
5.0
Varambally review for mercure koramangaka
anup v.
Excellent stay for 4 nights, room was spacious with balcony enjoyed the breakfast
Room: One Bedroom Suite with Balcony Living room
Grand Mercure Bangalore - An Accor Brand has replied on Mon Jun 16 13:35:10 IST 2025
Dear Varambally, Thank you for sharing your lovely feedback! We’re delighted to hear that you had a satisfying experience with us and appreciated our accessible location, spacious rooms, daily amenities, and especially the delicious food. Your kind words about our courteous and helpful staff truly mean a lot to us. It was a pleasure having you at Grand Mercure Bengaluru at Koramangala, and we look forward to welcoming you back for another memorable stay! Warm regards, Parag SHAH General Manager.
5.0
Excellent Stay
ganesan s.family
Accessible location Near St John’s , courteous and helpful staff , excellent spacious room with good daily supplies , delicious food . Overall a very satisfying experience
Room: One Bedroom Suite with Balcony Living room
Grand Mercure Bangalore - An Accor Brand has replied on Fri May 09 12:35:06 IST 2025
Dear Ganesan Subramanian, Thank you for sharing your lovely feedback! We’re delighted to hear that you had a satisfying experience with us and appreciated our accessible location, spacious rooms, daily amenities, and especially the delicious food. Your kind words about our courteous and helpful staff truly mean a lot to us. It was a pleasure having you at Grand Mercure Bengaluru at Koramangala, and we look forward to welcoming you back for another memorable stay! Warm regards, Parag SHAH General Manager
5.0
very nice experience team
shantanu d.couple
Wonderful stay, Avneet and his entire experience tool really nice care of us, would definitely recommend if u r in Kormangala and looking for a please stay
Room: Studio Suite with Balcony
Grand Mercure Bangalore - An Accor Brand has replied on Fri May 09 12:34:07 IST 2025
Dear Shantanu Das, Thank you so much for your kind words! We're delighted to hear that you had a wonderful stay with us and that Avneet and our experience team made you feel well cared for. Your recommendation truly means a lot to us. We hope to welcome you back to Grand Mercure Bengaluru at Koramangala soon for another memorable visit! Warm regards, Parag SHAH General Manager
3.0
Average Stay
shenbaga r.
family
familyPool was closed for renovation my son is disappointed. Food is good. As per my booking i suppose to 20 % get discount for spa. While taking therapy they confirmed but during the checkout they charged fully. They simple said sorry for the miscommunication.
Room: One Bedroom Suite with Balcony Living room
Grand Mercure Bangalore - An Accor Brand has replied on Wed Jan 15 16:43:44 IST 2025
Dear Guest, Thank you for sharing your feedback. We truly apologize for the inconvenience caused by the pool closure and the miscommunication regarding the spa discount. We understand how disappointing this must have been, and we are sorry for any confusion during checkout. Your comments will be addressed with our team to ensure clearer communication and better service in the future. We are glad to hear that you enjoyed the food, and we hope to have the opportunity to welcome you back for a more seamless experience. Thank you for your understanding. Best regards, Anuj Chaudhry General Manager
5.0
Excellent Stay
naveen.
A pleasant stay with homely feel and smiling faces all around.
Room: Studio Suite with Balcony
Grand Mercure Bangalore - An Accor Brand has replied on Wed Jan 15 16:44:55 IST 2025
Dear Guest, Thank you for your positive rating. We are delighted to know you had a pleasant experience with us. Warm regards, Anuj CHAUDHRY Grand Mercure Bangalore
5.0
Excellent Stay
kamal k.
It was smooth fast checkin and room and bath room were neat. No complaints at all. Tea, coffee maker with adequate stock polys water bottles all great. Neat and clean, spic k and span. Will love to visit again.
Room: One Bedroom Suite with Balcony Living room
Grand Mercure Bangalore - An Accor Brand has replied on Wed Jan 15 16:45:17 IST 2025
Dear Guest, Thank you for your positive rating. We are delighted to know you had a pleasant experience with us. Warm regards, Anuj CHAUDHRY Grand Mercure Bangalore
5.0
Perfect stay
srinekethan a.solo
soloHad a pleasant stay and the food is great the rooms and very clean and has a good ambience. Perfect stay
Room: Studio Suite with Balcony
Grand Mercure Bangalore - An Accor Brand has replied on Fri Jan 03 13:55:09 IST 2025
Dear Guest, Thank you for your positive feedback. We appreciate your kind words and look forward to welcoming you back to Grand Mercure Bangalore. Warm regards, Anuj CHAUDHRY Grand Mercure Bangalore
3.0
Average Stay
anubhav r.
Rooms having a lot of dust issue and allergy issues as i am travellling from outside i got dust allergy in room. Service food and restaurant all good. Food, restaurant and pool was good
Room: One Bedroom Suite with Balcony Living room
Grand Mercure Bangalore - An Accor Brand has replied on Sat Jan 11 09:57:07 IST 2025
Dear Guest, Thank you for sharing your feedback with us. We are truly sorry to hear about the dust issue and the discomfort it caused during your stay. We understand how important it is to have a clean and comfortable environment, especially for those with allergies, and we sincerely apologize for any inconvenience this may have caused. We are pleased to hear that you enjoyed the food, restaurant, and pool. Your comments will be shared with our housekeeping team to ensure that this matter is addressed and that we take all necessary steps to improve the cleanliness of our rooms moving forward. We appreciate your understanding and hope to have the opportunity to welcome you again in the future, with a more pleasant and comfortable stay. Warm regards, Anuj CHAUDHRY Grand Mercure Bangalore
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