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ORR - Marathahalli, Bangalore | 7 minutes walk to Rmz Ecospace
454 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the excellent food quality, especially the breakfast buffet, and the friendly, attentive staff. The property boasts a great location near IT hubs and attractions, making it convenient for business travelers. The rooms are clean and well-maintained, providing a cozy environment. While some found the service occasionally slow, many highlighted the quick room service and overall good hospitality.
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Excellent Stay
I really had a great time in Novotel. The food was awesome. The staff are very friendly and attentive.
Room: Deluxe King Room
Novotel Bengaluru Outer Ring Road has replied on Fri Sep 12 20:04:23 IST 2025
Dear Bagyasri, Thank you for sharing your experience. We’re delighted to hear you had a great stay with us and enjoyed the food. It’s wonderful to know that our team made your stay friendly and attentive. Your kind words motivate us to keep delivering the best. We look forward to welcoming you again soon. Warm regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road.
Overall a not so good experience.
Service isn't up to the mark. We had informed the hotel about dinner so that they can keep it ready on our arrival. But they ignored our request. The pillow in the room is pretty high and hard. Not possible to sleep in such a pillow. We asked them for a softer one and they sent just 1 piece, in spite of knowing that there were 2 of us staying.
Room: Premier room king size bed
Novotel Bengaluru Outer Ring Road has replied on Fri Sep 12 20:03:52 IST 2025
Dear Aman, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced regarding your dinner request and the pillows in your room. This is not the standard of service we aim to provide, and we will review these concerns with our team to ensure such issues are addressed in the future. Your insights help us improve, and we hope to have the opportunity to provide you with a better stay next time. Warm regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road.
Excellent Stay
Awesome food, perfect location and perfect rooms. Staff was very kind and supportive and arranged all the requirements
Room: Premier room king size bed
Novotel Bengaluru Outer Ring Road has replied on Fri Aug 15 11:13:14 IST 2025
Dear Bharat, Thank you for your kind words and perfect ratings. We’re delighted you enjoyed the food, location, and comfort of our rooms, and that our team could ensure all your requirements were met with care. We look forward to hosting you again soon. Warm regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road.
Very pleasant stay
My stay at Novotel was truly wonderful and exceeded my expectations in many ways. From the moment I arrived, I was warmly welcomed by the courteous and professional staff who made the check-in process smooth and efficient. The ambiance of the hotel was elegant and relaxing, creating a perfect environment for both work and leisure. My room was well-maintained, clean, and equipped with all the necessary amenities for a comfortable stay. The bed was extremely cozy, and the housekeeping staff ensured everything was spotless throughout my visit. The dining options were also impressive, with a wide variety of delicious food and beverages. I especially enjoyed the breakfast buffet, which had a great selection of both local and international dishes. The hotel’s location was also very convenient, making it easy to access nearby attractions and transportation. Overall, my experience at Novotel was memorable and enjoyable, and I would highly recommend it to anyone looking for a pleasant and comfortable stay.
Room: MYROOM 1 MUSICAL
Novotel Bengaluru Outer Ring Road has replied on Sat May 31 13:15:33 IST 2025
Dear Grishma, Thank you so much for taking the time to share your experience with us. We’re thrilled to know that your stay at Novotel Bengaluru Outer Ring Road exceeded your expectations. It's wonderful to hear that you enjoyed the elegant ambiance, the comfort of your room, the service from our team, and the variety at our breakfast buffet. Your kind words truly motivate us to continue delivering exceptional hospitality. We hope to welcome you back soon for another pleasant and memorable stay. Warm Regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road
Average Stay
Hotel is located near IT HUB of Bangalore and is ideally located forIT professionals and is almost fully occupied by these professionals during working days.Hotel tariffs are more than 150% that of TAJ or Oberoi but the services and facilities are far inferior.Rooms are smaller and without a single drawer. Working table is also very small.Breakfast has a limited choice with poor service.Unless you want to stay near IT HUB, Hotel is not a good value for money.
Room: MYROOM 1 MUSICAL
Novotel Bengaluru Outer Ring Road has replied on Tue Apr 22 09:31:25 IST 2025
Dear Pawan, Thank you for sharing your feedback. We value your input and regret that your stay did not fully meet your expectations. We appreciate your observations regarding our location, which indeed serves many professionals from the IT sector, but we understand that the overall experience did not provide the value you were hoping for. We will certainly look into improving the breakfast options and service, as well as review the room amenities to ensure that our facilities match the expectations of all our guests. We hope to have the opportunity to welcome you back and offer a more satisfactory experience in the future. Warm Regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road
Average Stay
Good hotel. Overall good cleanliness maintained in the room. However, i felt that the hotel was understaffed (my leftover food was left outside my door, all throughout the night, deadbolt was missing in the hotel room. Rest of the hotel experience was good
Room: Deluxe King Room
Novotel Bengaluru Outer Ring Road has replied on Wed Apr 09 17:56:40 IST 2025
Dear Mr. Dharashivkar, Thank you for sharing your feedback with us. We’re glad to know that you appreciated the cleanliness of the room and had a generally good experience. However, we sincerely regret the inconvenience caused by the leftover food not being cleared and the missing deadbolt in your room. Your observations are important to us and have been shared with our housekeeping and maintenance teams to ensure prompt action and better attention to detail moving forward. We hope to welcome you back soon and provide you with a more seamless experience. Warm regards, Sandeep Johri General Manager Ibis Bengaluru Outer Ring Road
Excellent Stay
The hotel is excellent. Had good time here breakfast buffet is nice and staff is very friendly. The location is good but for the view it is not that good as some construction is going on near by.
Room: Deluxe King Room
Novotel Bengaluru Outer Ring Road has replied on Wed Nov 27 18:30:07 IST 2024
Dear Vinayak, Thank you for sharing your wonderful feedback and for giving us a 5/5 rating! We are thrilled to hear that you had an excellent stay and enjoyed the breakfast buffet and the friendliness of our staff. We appreciate your understanding regarding the construction nearby and are grateful for your kind words about our location. We hope to welcome you back soon for another great experience. Best regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road
Terrible novotel sarjapur
familyWorst reception staff, had to wait for blankets and pillows for more than and hour and ac wasnt working. Rude reply from the front desk people. Worst customer service and waste of money
Room: Deluxe Twin Room
Novotel Bengaluru Outer Ring Road has replied on Wed Nov 27 18:31:01 IST 2024
Dear Karthikaiselvam, Thank you for sharing your feedback. We deeply regret that your experience with us did not meet your expectations. Please accept our sincerest apologies for the delays in providing blankets and pillows, as well as the issues with the AC and the service you received from our front desk team. This is certainly not the level of service we strive to offer, and we will address these concerns with our team to ensure they are resolved. We understand your frustration and truly apologize for the inconvenience caused. Your feedback is crucial in helping us improve, and we hope you will give us another opportunity to serve you better in the future. Best regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road
Good hotel with hospitable staff
businessThis is a good hotel in the middle of it offices belt. Has good ambience, hospitable staff, good clean rooms, decent size swimming pool and gym.
Room: Deluxe King Room
Novotel Bengaluru Outer Ring Road has replied on Wed Nov 27 18:33:01 IST 2024
Dear Sanjay, Thank you for your wonderful feedback and for giving us a 4/5 rating! We are delighted to hear that you enjoyed our hotel’s ambiance, clean rooms, and the facilities like the swimming pool and gym. We also appreciate your kind words about our hospitable staff. We look forward to welcoming you back on your next visit to the IT office belt! Best regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road
Good Stay
familyEverything was good but bathroom was not good in the shower area there is no sliding glass or curtains all the water comes out of shower area and also wash basin area water, food was good.
Room: Deluxe Twin Room
Novotel Bengaluru Outer Ring Road has replied on Wed Nov 27 18:33:50 IST 2024
Dear Anand, Thank you for your feedback and for rating us 4/5! We are glad to hear that you had a good stay and enjoyed the food. However, we sincerely apologize for the issue with the bathroom and the water splashing outside the shower area. We will certainly look into this matter to ensure it is addressed for a more comfortable experience for our future guests. We appreciate your valuable input and hope to welcome you back soon for another great stay. Best regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road
Review
The service has been brillaint ! rahul was very good during the room service orders and even the frint office during the check-in check out was smooth
Room: Deluxe King Room
Novotel Bengaluru Outer Ring Road has replied on Wed Nov 27 18:34:30 IST 2024
Dear Keerthi, Thank you for your great feedback and for rating us 4/5! We’re delighted to hear that you had a brilliant experience with our service, and we’ll be sure to pass on your compliments to Rahul for his excellent room service. We're also glad to hear that your check-in and check-out process was smooth. We look forward to welcoming you back for another wonderful stay at Novotel Bengaluru Outer Ring Road. Best regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road
Great hotel, excellent hospitality
coupleI stayed at novotel bangalore for 4 days. Hotel is great to stay, staffs are very well mannered and treat guests very well. Food is awesome.
Room: Deluxe King Room
Novotel Bengaluru Outer Ring Road has replied on Wed Nov 27 18:35:06 IST 2024
Dear Naresh, Thank you for your fantastic feedback and for giving us a 5/5 rating! We are thrilled to hear that you had a great stay and appreciated the hospitality of our staff. It’s wonderful to know that you enjoyed the food and felt well taken care of during your 4-day stay. We look forward to welcoming you back for another exceptional experience at Novotel Bengaluru Outer Ring Road. Best regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road
Excellent Stay
It was an amazing experience. The room service, daily breakfast (should mention i loved the dosa) and everything was perfect. Had a great time and looking forward to spend some more time here in novotel. Thankyou!
Room: CHARGE APPLICABLE FOR MODIFICATION OF STAY DELUXE ROOM 1 KING BED
Novotel Bengaluru Outer Ring Road has replied on Wed Nov 27 18:36:38 IST 2024
Dear Sadhana, Thank you for your fantastic feedback and for rating us 5/5! We are thrilled to hear that you had an amazing experience and enjoyed the room service, daily breakfast, and especially the dosa! It’s wonderful to know that everything was perfect during your stay. We look forward to welcoming you back for another great time at Novotel Bengaluru Outer Ring Road. Thank you once again for your kind words! Best regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road
Excellent Stay
Stay was good and food was excellent. Loved the seafood and sausages. Staff are very co operative.
Room: Deluxe King Room
Novotel Bengaluru Outer Ring Road has replied on Wed Nov 27 18:37:23 IST 2024
Dear Guna, Thank you for your wonderful feedback and for rating us 5/5! We are delighted to hear that you had an excellent stay and enjoyed the food, especially the seafood and sausages. It’s also great to know that our staff made a positive impression with their cooperation. We look forward to welcoming you back for another fantastic stay at Novotel Bengaluru Outer Ring Road. Best regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road
Excellent Stay
familyOverall excellent.
Room: Deluxe King Room
Novotel Bengaluru Outer Ring Road has replied on Fri Jun 06 09:59:53 IST 2025
Dear Baidya . Thank you so much for your kind words! We’re delighted to know that you had an excellent experience with us. Your appreciation truly means a lot to the entire team. We look forward to welcoming you back for another great stay! Warm regards, Sandeep Johri General Manager Ibis Bengaluru Outer Ring Road ,
Poor Stay
Location: is it's only advantage or selling point. This hotel is nearer to passport office and e co world tech offices. Rest all are worst!
Room: Deluxe Twin Room
Novotel Bengaluru Outer Ring Road has replied on Wed Nov 27 18:38:42 IST 2024
Dear Dawood, Thank you for taking the time to share your feedback. We are glad to hear that you found our location convenient, especially for nearby offices and the passport office. However, we are truly sorry to learn that your stay did not meet your expectations in other areas. We sincerely apologize for the shortcomings you experienced, and we will address these concerns to ensure that future guests have a more comfortable experience. We appreciate your input and hope you will consider giving us another chance to improve your experience in the future. Best regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road
Very underwhelming experience
businessAlthough, it is supposed to be a 5-star hotel, nothing felt like 5-star. The service was very late. Any simple query took about an hour to fulfill. The breakfast food was not any good either. The ibis and marriot nearby has better food. Rooms were also very small. Not worth the price.
Room: Executive Room with Lounge Access
Novotel Bengaluru Outer Ring Road has replied on Thu Nov 28 11:56:40 IST 2024
Dear Manisha, Thank you for sharing your feedback with us. We regret to hear that your experience fell short of expectations. We sincerely apologize for the delays in service and that the breakfast and room size did not meet your standards. Your comments regarding the comparison with nearby properties have been noted and will help us identify areas for improvement. We are committed to enhancing our services and facilities to ensure a more satisfying experience for our guests. We hope you might consider staying with us again to witness these improvements. Best regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road
Setvises & food quality
businessService is not proper & food quality is not good, properly is very good with good location some staff is very good, check in & check out staff, manager is very good
Room: Deluxe Twin Room
Novotel Bengaluru Outer Ring Road has replied on Thu Nov 28 11:58:13 IST 2024
Dear Sanya, Thank you for taking the time to share your feedback and for rating us 4/5. We’re pleased to hear that you appreciated the property, location, and the hospitality of some of our staff, especially during check-in and check-out. However, we regret to learn that the service and food quality did not meet your expectations. Please be assured that we will address these concerns with our team to improve our offerings and ensure a better experience in the future. We hope to have the pleasure of welcoming you back and providing an even better stay. Best regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road
Quiet and peaceful stay
businessWent a little early and they provided early check in, nice behaviour of staff. Clear precise instructions. Quiet place. I would love to stay again.
Room: Executive Room with Lounge Access
Novotel Bengaluru Outer Ring Road has replied on Thu Nov 28 11:59:23 IST 2024
Dear Ganesh, Thank you for your wonderful feedback and for rating us 5/5! We are delighted to hear that you had a quiet and peaceful stay and appreciated the early check-in, along with the courteous behavior of our staff. Your kind words about the clear and precise communication are greatly appreciated. We look forward to welcoming you back for another pleasant experience at Novotel Bengaluru Outer Ring Road. Best regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road
Excellent Stay
good service excellent accommodation nice room service. ok thanks 👍👍
Room: Deluxe Twin Room
Novotel Bengaluru Outer Ring Road has replied on Thu Nov 28 12:00:13 IST 2024
Dear Shalby, Thank you for your fantastic feedback and for rating us 5/5! We are thrilled to hear that you enjoyed your stay, appreciated our service, and found the accommodation and room service excellent. We look forward to welcoming you back for another great experience at Novotel Bengaluru Outer Ring Road. Best regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road
Tumkur road
Gangamuthanahalli
Whitefield
HAL old airport road
Jayanagar
Hebbal
Nandi Hills
Ramanagara
Kodalagurki
Ramanagara
Bidadi
Mahadevpura
Malur
Nandi Hills
Nandi Hills
Bellur
Thanisandra
Jigani
Ashok Nagar
Brookefield
Whitefield
Richmond road
Jayanagar
Sivanchetti Gardens
Ganganagar
HAL old airport road
Whitefield
Dasarahalli
Electronic City
Koramangala
Kartik Nagar
Nagawara
Gangamuthanahalli
ORR - JP Nagar
HBR Layout
Cottonpet
