overall excellent services at oterra hotel .. few feedback’s are below:- 👇🏻 1) during billing the front desk staff could not create bills properly ..! lots of confusion.. however the other guy corrected it later. 2) restaurant & lobby manager stefini is very caring for the guests , she pays personalised attention to each guest ..! 3) at the entrance of the room, very dark color wood work has been done which completely absorbs the light and also no light available at the room entrance corridor. this caused huge problem in identifying the objects at the entrance & also in the half lighted cupboards. plywood must be replaced with light color or more lights to be put there ..! 4) ahara restaurant is good with nice city view, large glass panes & super quick service. thoroughly enjoyed my dinner & drinks there .! 5) on check out front desk staff gave me carry pack of breakfast , it was free of cost & a very pleasant experience. 6) first time ever i saw a hotel who offered to use mini bar item without charging any extra money .. it was too pleasant ..! 7) overall hotel oterra is one of the best servicing hotel i have been to in last 35 years of my career.