Bamboo Dale Resort & Spa Munnar by Stride

Bamboo Dale Resort & Spa Munnar by Stride

Dear Sreenath Yeddula, Thank you for taking the time to share your feedback about your recent stay at Bamboo Dale Resort Munnar. We’re delighted to hear that you enjoyed our scenic location, lush greenery, mountain views, and the waterfalls—it’s truly what makes our property special! We’re also glad that you appreciated our breakfast and found the resort child-friendly and clean. However, we regret that the dinner did not meet your expectations. Your feedback is invaluable, and we’ll certainly review this with our culinary team to ensure improvements in quality and variety. It was a pleasure hosting you, and we hope to welcome you back soon for an even more memorable experience! Warm regards, Team Bamboo Dale Resort Munnar

Bamboo Dale Resort & Spa Munnar by Stride

Dear Ramachandren Somasundaram, Thank you for your wonderful 5-star rating and for choosing to dine with us at Bamboo Dale Resort Munnar! We’re thrilled to hear that you had an excellent experience at our restaurant. It’s always our goal to provide delicious food and a memorable dining atmosphere, and your kind words motivate us to keep up the good work. We hope to welcome you back soon—perhaps for a longer stay next time, so you can also enjoy our scenic greenery, mountain views, and waterfalls! Warm regards, Team Bamboo Dale Resort Munnar

Bamboo Dale Resort & Spa Munnar by Stride has replied on Sun May 26 00:24:45 IST 2024

Dear Gautam Kalburgi, Greetings from Bamboo Dale Resort ! We're absolutely thrilled that you had such a great time at our resort! Knowing that you enjoyed both the excellent food and the exceptional service provided by our staff truly warms our hearts. It's our mission to create unforgettable experiences for our guests, and your positive feedback is a testament to our team's dedication and hard work. We can't wait to have you back for another amazing stay amidst the treetops!

Bamboo Dale Resort & Spa Munnar by Stride has replied on Sun May 26 00:20:17 IST 2024

Dear Subramaniam Pillai, Greetings from Bamboo Dale Resort ! Thank you for taking the time to share your feedback with us. While we're glad to hear that you found our staff friendly and enjoyed the food, we're sorry to learn that your overall experience fell short of your expectations. We apologize if the actual property and rooms didn't match the expectations set by the pictures. Your feedback is invaluable to us as we continuously strive to improve our guests' experiences. We're committed to addressing any discrepancies and enhancing our property to better meet the expectations of our guests. We hope you'll consider giving us another chance to provide you with a more satisfying stay in the future. Thank you again for your feedback, and we appreciate the opportunity to learn and improve.

Bamboo Dale Resort & Spa Munnar by Stride has replied on Sun May 26 00:12:53 IST 2024

Dear Kugan Dinakaran, Greetings from Bamboo Dale Resort ! Thank you for sharing your feedback with us. We're sorry to hear that your stay was only average and that you encountered difficulties with the temperature in the rooms, especially during the summer months. Ensuring our guests' comfort is a top priority for us, and we apologize for any inconvenience you experienced due to the lack of air conditioning in the rooms. Your feedback regarding the need to upgrade the rooms with AC is noted, and we will certainly take it into consideration as we plan future improvements to our accommodations. We appreciate your valuable feedback, as it helps us identify areas where we can make enhancements to ensure a more enjoyable experience for our guests in the future. We hope you'll consider giving us another opportunity to provide you with the exceptional stay you deserve. Thank you again for your feedback, and we look forward to welcoming you back in the future.

Bamboo Dale Resort & Spa Munnar by Stride has replied on Sun May 26 00:09:31 IST 2024

Dear Anandu Ramakrishna Pillai, Greetings from Bamboo Dale Resort ! We truly appreciate your candid feedback about your recent stay. While it's disheartening to learn that we didn't fully meet your expectations, we're grateful for your honesty as it helps us identify areas for improvement. We're sorry to hear that the rooms didn't exceed your expectations, especially considering their cost. Ensuring that our guests feel they receive excellent value for their investment is of utmost importance to us. Rest assured, we'll take your comments into serious consideration as we work towards enhancing the quality of our accommodations. Your satisfaction is our top priority, and we understand your disappointment if you feel you could have found better rooms elsewhere at a similar rate. We're committed to making necessary adjustments to ensure that future guests enjoy an even more satisfying experience. We hope you'll consider giving us another chance to provide you with the exceptional stay you deserve. Should you decide to visit us again, please don't hesitate to reach out, and we'll do everything we can to make your next stay truly exceptional. Thank you once again for your valuable feedback.

Bamboo Dale Resort & Spa Munnar by Stride has replied on Fri Apr 26 18:01:00 IST 2024

Dear Guest, Greetings from Bamboo Dale Resort ! Thank you for your feedback. We are disappointed to know that we could not make you feel welcome during your stay with us. It is deeply disheartening to learn that our facilities and services could not match your expectations. On behalf of the hotel administration, we are sorry for your bad experience, and we hope you accept our profound apologies for our shortcomings. As a hotel, we highly value guest feedback, as we understand there is always room for improvement. We understand that these instances have prompted you not to revisit our hotel, but we kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.