Book Luxury Hotels in Munnar

I have stayed for 2 days with my spouse. Room floor is wooden make. Hotel front office associate Ms. Sugantha has helped us to shift our existing room with a beautiful tea Valley view room. I appreciate the gesture and behavior of hotel staffs. Room size is adequate for couple but with a family of 3 or 4 it needs some more space. Washroom is clean and provided with necessary toiletries. Breakfast items needs to be enhanced and attention required to upgrade the items. Overall a pleasant stay!

Overall excellent for their hospitality and room. Hotel owner and his spouse are very friendly. They treat guests like family. Complimentary breakfast which is available till brunch time is so tasty and fulfilled, doesn't need to go for lunch. Home made pickles served with breakfast are so yummy and spicy in authentic Kerala style. Bike rent arranged by owner. Moreover we were not charged for early check in and late check out.

The panoramic getaway is a perfect getaway with amazing panoramic views of the enchanting Munaar. Beautiful, well maintained rooms with all the modern amenities and calm location. Classy interiors and cleanly maintained. One of the few hotels with AC's. They have variety indoor activities like the table tennis, gym, and good heated swimming pools which is separate for family and adults, awesome view from The top infinity pool. Special mention about the polite, ever helpful staff specially at their restaurant Food sense. We celebrated our mom's birthday there, and they were courteous enough to arrange the birthday setting near the campfire, without even asking us. Though, the food taste is just average and takes really long time for the order. They have another restaurant called underground lounge where you get all the continental grilled type food. Complimentary buffet breakfast was awesome. Though, the surroundings are wonderfully picturesque, view of tea plantations would have made it much better. Kudos to the panoramic gateway team. Would love to come back here.

The staff behaviour is very good. Service is very quick and satisfactory. The rooms are specious and clean. Location is a sum and the villa balcony view is mesmerising. And staff are always ready to help customers. I always recommend couples, whenever they come Munnar. They should stay here.

Superior view from the balcony, great infrastructure, delicious food. This place has extremely helpful and friendly staff. They have helped us a lot with sight seeing. Breakfast menu was exceptional. Valley view from the balcony is cherry on the top. I would big time recommend this place.

Impressive hospitality affordable friendly staff Just half km from Town Food not available, but the staff always help you in getting food at any time from surrounding hotels. Easily accessible and excellent hospitality.

Had lots of fun. A pleasant stay. Value for money. It was very first time in Kerela, the first place and first hotel amazing. It was absolutely a fantastic experience to stay at Grand suit. The location and breakfast was really good. Little issue with the food test, especially, when anybody comes from Gujarat. But apart from that, had a wonderful stay with view of mountain and tea garden from room itself.

Hotel is situated in a very quiet location and with breathtaking views. Rooms are clean and well equipped with all amenities. Staff is very polite and good services. Would recommend to all travelers.

Good service provided and excellent rooms. Exactly 15 kms far away from Munnar town but its worth enough. Lake is Der behind the hotel nice time spend there. These are one of the best places. Idukki dam, ripple water falls, top station is totally waste of time.

It's not a resort or hotel it's like only Homestay or guest house only, except views from balcony other all things are worst. No food available in hotel no options in break fast, only 1 staff available all time there with only 1 answer if you want anything not available in hotel and all rooms are same. Overall I never recommend anyone. Waste of money.

Honeymoon trip for my friend I booked the hotel through MakeMyTrip they told me the hotel and breakfast buffet was nice. There is no AC in the room but the climate there is cold. So they did not any problem check-in and check-out process good. Easily accessible any way good hotel for short trip.

Staff is good, 2nd floor rooms are spacious with good view. Food quality is also OK. Bit far from Munnar Town almost 1 hour. Sight seeing and Airport transfer arrangements were made by hotel. Overall good stay enjoyed a lot. Was Solo traveler.

After a tiring drive from Kochi with my family (4 adults, 2 kids) we landed at this aptly located 'can sa montana in the quaint Town of Munnar. We were welcomed into two adjacent rooms (connected MakeMyTrip a door) on the top floor with the balconies opening up to face the sprawling tea gardens! The breathtaking view excited our children and us alike. The rooms were clean and well maintained equipped with everything you need to make your stay cozy and comfortable. This property is strategically located in terms of beginning close to the main Road/junction on one hand and offering the best of views on the other hand. The hotel offer bicycles if you wish to take a ride amidst the Hills and feel the chilly breeze. The staff is courteous and extremely helpful especially for accommodating needs of little ones (I was traveling with an 18 months old). Some limits when it comes to the dinner but the breakfast spread is good with varied options. Overall an excellent stay and Worth recommendation.

People who love adventure will love this place. Service and food is very good. Person who is 50+ age will feel difficult for climbing up to the stay.

Rooms are well designed, spacious and comfortable. Other than that everything is poor. Checked in at 2 PM. Receptionist suggested that I have buffet lunch and she told me the rate also. At restaurant there was buffet available for one group but for me they didn't provide. They said buffet is available in dinner only and in Ala carte, I could order anything. When I started ordering, I realised that most of the items in the menu were not available. After driving a tiring drive from Kochi and the hotel being located very far from Munnar. I decided to order from whatever little they had to offer. They took more than 45 minutes to prepare my a Ala carte order which was Roti, dal and one mushroom dish. The Roti served was uncooked. When I pointed out, the restaurant staff took it and then brought it back after cooking properly. He asked me a strange question as to where should he place the Roti, I had to tell him, please get a quarter plate, where else would you place it, on the table? From a hotel which charges more and a restaurant where a meal is costly, the standard of food and service was pathetic. Tea ordered through room service is served in cup without saucers. While being led to my room post check-in, I asked the receptionist whether complimentary chocolates kept in the room contain egg? She told me she will check and give me a call. Till the time I finished my lunch, there was no information on my query. I then walked up-to the reception again and asked if she could find out, she said that yes it does contain egg. She didn't have the basic courtesy even to apologies for not reverting back. And I had to ask her whether for each query do I need to come to the reception and check? When I went to the restaurant for dinner, I noticed that they had only two staff for looking after a full occupancy status in the hotel. Roti was to be ordered from table. As these two untrained staff couldn't manage the whole lot of guests, time and again I had to get up, go over to where they were and ask for Roti and similar stuff. For Dal there were no at other options. The spread was rather disappointing and tasteless. I asked for a glass of milk after dinner and the restaurant staff told me that it would take more than 45 minutes. I had no words now to express my sheer disappointment at their incompetence, casual attitude and lack of common sense. The next morning I didn't dare to go for breakfast at their restaurant. I checked out and had my breakfast en-route to Kochi. Taking my car out from their parking was again a daunting task as they had crammed up vehicles into a very small parking they have. I struggled to get my car out. Barring the room, this hotel is sheer waste of money. The staff are untrained, casual and the food they offer leaves much to desire for the exorbitant rates they charge. Would not recommend this place to anyone visiting Munnar.