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(36 Hotels in Chennai)
Hotel staff should be taught more on how to behave with customers. Extremely rude, threatened before checking with make my trip if I could cancel one night booking. Though the hotel location was fantastic and breakfast was delicious. Room was clean and very hygienic. Only the front desk person should he given some training on how to talk to people.
Gao Wen | Fri, Apr 20, '18
ITC Chola seems to be too self absorbed, even snobbish. You start feeling the disconnect right from the check in itself, where I had to carry my own luggage as their staff stood by talking amongst themselves. The warm touch of personal service that I had experienced at Taj Coromandel was completely missing here. The rooms are fine, nothing out of the world. Wasn't handed over a packed breakfast as requested during my early morning check out and I was too rushed to bother reminding them.
Pragya | Fri, Apr 20, '18
Awesome stay with full benefits of business class tier. The room was spacious, equipped with all amenities. Negative points are they have a non functional executive lounge and swimming pool. Restaurant food is okay types. One thing I didn't like is security people are very greedy for tips all through your as soon as you pass the gate.
Dr | Sat, May 19, '18
It was a nice place to stay in with family and kids to enjoy in the hotel and roam around in the city where malls and other shopping areas are nearby to it . . Overall a nice place to stay in and spend a great time with family and also friends too.
Pedarla | Fri, May 18, '18
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