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Pristine Beach Resort Overlooking the Bay of Bengal
About Property
Experience luxury staying at a stunning beach hotel overlooking the serene Bay of Bengal and offering beach access. More
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Deluxe King with Balcony & Bathtub
Fits 2 Adults
Per Night:
ECR Kovalam
2 minutes walk to Crocodile Bank Beach
Change Dates and Guest(s)
Check-in: 3 PM | Check-out: 12 PM
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Location rated 4.8 by guests
What guests said
Guests consistently praised the property's stunning location on the beach, highlighting easy access to beautiful sandy shores and scenic views. Many appreciated the serene and well-maintained gardens, along with the proximity to local attractions. The comfortable atmosphere and direct beach access contributed to a highly satisfying stay, making it a perfect destination for relaxation and family fun.
Property Rules at Sheraton Grand Chennai Resort & Spa
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.1166 Ratings, 579 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property offers an unmatched experience with its stunning beachfront location and beautifully maintained gardens. Guests rave about the exceptional food, especially the diverse buffet options at the Reef restaurant, and personalized service from friendly staff. The spacious rooms, many with ocean views, complement the luxurious ambiance. Families appreciate the children's activities and the clean private beach, making it an ideal getaway for relaxation and fun. Overall, a perfect mix of comfort, great cuisine, and warm hospitality awaits you here!
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Excellent Stay
Beautiful property excellent food and brilliant hospitality. They are a perfect combo of everything .
Room: Deluxe King with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Tue Sep 23 19:06:00 IST 2025
Dear Saiprabha Krishnamoorthy, Thank you for taking the time out to review our resort and sharing your experience at South India's favorite resort, Sheraton Grand Chennai Resort and Spa, Mahabalipuram. It was our pleasure to serve you and we are glad you enjoyed your stay at our beachside property. We look forward to welcoming you back to the Resort soon! Regards, Saptarshi Biswas General Manager
Excellent Stay
We had a very pleasant stay at this property. The food and dessert spread was very nice. They provided us baby food at request whenever it was needed. The property was well maintained. Mr Surya at the Front desk was very courteous.
Room: Deluxe King with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Thu Sep 18 11:10:27 IST 2025
Dear Harsha Vardhanan, Thank you for taking the time out to review our resort and sharing your experience at South India's favorite resort, Sheraton Grand Chennai Resort and Spa, Mahabalipuram. It was our pleasure to serve you and we are glad you enjoyed your stay at our beachside property. We look forward to welcoming you back to the Resort soon! Regards, Saptarshi Biswas General Manager
good
The property is neat and clean , but a small one. Service is good. Food is great! But not up to a 5 star standard.
Room: Deluxe King with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Tue Sep 23 19:54:40 IST 2025
Dear Martina Karunanithi, Thank you for your kind review! We are pleased to know that you are happy with your experience at Sheraton Grand Chennai Resort & Spa, Mahabalipuram. Thank you for sharing your feedback with us. Rest assured they have been shared ahead with our respective leaders to make sure we improve and provide a better service. It was a pleasure to serve you and we look forward to welcoming you back to our beachside resort soon! Regards, Saptarshi Biswas General Manager
Sunday getaway
Had an amazing experience at the resort. Almost explored all the facilities available at the property. The room was clean and cozy. Food spread at the buffet was top notch.
Room: Deluxe King with Garden access
Sheraton Grand Chennai Resort & Spa has replied on Wed Sep 10 09:59:07 IST 2025
Dear Pramod Athwani, Thank you for taking the time out to review our resort and sharing your experience at South India's favorite resort, Sheraton Grand Chennai Resort and Spa, Mahabalipuram. It was our pleasure to serve you and we are glad you enjoyed your stay at our beachside property. We look forward to welcoming you back to the Resort soon! Regards, Saptarshi Biswas General Manager
Awesome stay
Excellent stay, hospitality and service was top notch. Ambience, food, we went for our wedding anniversary and had a memorable one
Room: Crocodile Park View King with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Sat Sep 06 12:21:33 IST 2025
Dear Balasubramaniam S, Thank you for taking the time out to review our resort and sharing your experience at South India's favorite resort, Sheraton Grand Chennai Resort and Spa, Mahabalipuram. It was our pleasure to serve you and we are glad you enjoyed your stay at our beachside property. We look forward to welcoming you back to the Resort soon! Regards, Saptarshi Biswas General Manager
pleasant stay
Rooms well maintained and spacious. Food spread and quality is good. Overall ambiance is pleasant. Service is good.
Room: Deluxe King with Balcony & Bathtub|Deluxe 2 Twin Beds with Garden access
Sheraton Grand Chennai Resort & Spa has replied on Sat Aug 30 15:43:35 IST 2025
Dear A R Syed Arif, Thank you for your kind review! We are pleased to know that you are happy with your experience at Sheraton Grand Chennai Resort & Spa, Mahabalipuram. It was a pleasure to serve you and we look forward to welcoming you back to our beachside resort soon! Regards, Saptarshi Biswas General Manager
Average Stay
Food quality, location & facilities are top notch. The only problem with the property was service. Housekeeping didn’t do its job perfectly. In-room service was also not upto the mark. The service at restaurant was also poor.
Room: Deluxe King with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Sat Aug 30 15:45:53 IST 2025
Dear Puneet Singla, Thank you for your kind review! We are pleased to know that you are happy with your experience at Sheraton Grand Chennai Resort & Spa, Mahabalipuram. Thank you for your feedback with regards to our service. We apologies for the inconvenience caused during your stay. We have communicated the same with our respective leaders to implement corrective measures and help us improve our service. It was a pleasure to serve you and we look forward to welcoming you back to our beachside resort soon! Regards, Saptarshi Biswas General Manager
Two night stay with family and friends
Service - Appalling reason for this: a) During the stay at one time guest services was in unresponsive for more than half hour despite repeated calls b) Dinner service - was provided with a plastic wine cup and told that they did not have any wine glasses as they had run out of it - imagine a five star hotel with limited guests telling you this- finally ended up by providing a brandy glass and was asked if this would do - staff just didn’t care and the supervisors just disappeared while this was happening during dinner on the 18th d) was provided a smelly room which took ~ 40 mins to change and was left to the housekeeping staff to sort out - again no calls from the supervisors or the front office - note appalling e) Only time an apology was provided was during checkout - wish they could be more concerned sooner ...Food, location and amenities - Was excellent but will not recommend as a place to stay. Dharesh was the only bright spot amongst the glaring service gaps
Room: Deluxe King with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Sat Aug 30 15:47:05 IST 2025
Dear Chaitanya Murty, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet the high standards you expected and deserved during your stay. We appreciate your candid feedback and are committed to making the necessary improvements to ensure that such situations do not recur. Your experience does not reflect our usual standards, and we will work diligently to enhance our service and guest experience moving forward. We hope you will consider giving us another opportunity to provide you with the exceptional service that we are known for. Regards, Saptarshi Biswas General Manager
Excellent Stay
Okay
Room: Deluxe King with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Sat Aug 30 15:47:39 IST 2025
Dear Excellent Stay, Thank you for taking the time out to review our resort and sharing your experience at South India's favorite resort, Sheraton Grand Chennai Resort and Spa, Mahabalipuram. It was our pleasure to serve you and we are glad you enjoyed your stay at our beachside property. We look forward to welcoming you back to the Resort soon! Regards, Saptarshi Biswas General Manager
Excellent Stay
I recently stayed at the Sheraton Grand Chennai Resort & Spa on ECR and had a fantastic experience. The property is beautiful—lush gardens, a stunning infinity pool, and direct access to a clean private beach. The room was spacious, spotless, and had a wonderful balcony with a sea view. I especially loved the attention to detail, from comfortable beds to thoughtful room amenities. The dining options were impressive. The breakfast buffet was extensive, with both Western and Indian selections, and everything was delicious. We had a memorable dinner at the beachside restaurant with fresh seafood and wonderful ambience. What made the stay truly special was the staff. Everyone—from reception to housekeeping to the restaurant team—was extremely warm and helpful, always greeting us with a smile and quick to assist with any request. If I had to mention any small issue, the spread in the complimentary High Tea was lesser compared to competeitors Overall, this is easily one of the best resort experiences I’ve had near Chennai. Highly recommend the Sheraton Grand ECR—whether you’re looking for a relaxing family holiday, a romantic getaway, or just a peaceful break by the sea!
Room: Crocodile Park View King with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Mon Aug 18 14:33:18 IST 2025
Dear Naveen Kanna, Thank you for taking the time out to review our resort and sharing your experience at South India's favorite resort, Sheraton Grand Chennai Resort and Spa, Mahabalipuram. It was our pleasure to serve you and we are glad you enjoyed your stay at our beachside property. We look forward to welcoming you back to the Resort soon! Regards, Saptarshi Biswas General Manager
Poor customer service
after having booked via mmt, the package had 1000 credits to be given during check in by the property. But during check in the front desk is busy gossiping and not interested to talk to customers. What is even more disappointing is that restaurant in property denied the credit even after the front desk agreed to credit later on. This is totally a scam by the property team to make money and is not interested about customer satisfaction. On other hand property location is great, the food is great and so is the room service.. it is just that the front desk which is very casual and has unprofessional attitude
Room: Deluxe King with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Sat Aug 30 15:49:47 IST 2025
Dear Supriyo Dutta, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet the high standards you expected and deserved during your stay. We appreciate your candid feedback and are committed to making the necessary improvements to ensure that such situations do not recur. Your experience does not reflect our usual standards, and we will work diligently to enhance our service and guest experience moving forward. We hope you will consider giving us another opportunity to provide you with the exceptional service that we are known for. Regards, Saptarshi Biswas General Manager
Beautiful property
Beautiful property located in a good location. A private beach which is kept well. Polite and helpful staff. Yummy food.
Room: Deluxe King with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Sat Aug 30 15:48:15 IST 2025
Dear Sridhar B, Thank you for your kind feedback! We are pleased to know that you are happy with your experience and we are glad that the resort and its amenities could match your expectations and that you found our service to your liking. Your continued support and patronage are a true testament to the warmth and care we strive to offer every guest. It was a pleasure hosting you and we look forward to welcoming you back to the Resort soon! Regards, Saptarshi Biswas General Manager
bathtub is highlighted. highly recommended
Bathtub is highlight even in standard room. Excellence hospitality from base level service staffs to high level service staffs. Will keep on repeating stays if possible in future Sheraton was great experience in beach resorts. Hospitality was really up to the high level. Great ambience setup. Friendly staffs!
Room: Deluxe King with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Thu Jul 31 17:37:27 IST 2025
Dear Naveen Sridhar, Thank you for taking the time out to review our resort and sharing your experience at South India's favorite resort, Sheraton Grand Chennai Resort and Spa, Mahabalipuram. It was our pleasure to serve you and we are glad you enjoyed your stay at our beachside property. We look forward to welcoming you back to the Resort soon! Regards, Saptarshi Biswas General Manager
Excellent Stay
Hi !! The stay was awesome , from welcoming to checking out was so good and pleasant by Sharmistha and Nithin. Especially the breakfast and dinner was nice. We got to enjoy the multi cuisine dishes of the chef Mr.Jagdeesh in the Reef.
Room: Deluxe King with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Sat Jul 19 11:00:48 IST 2025
Dear Kapil Palanisamy, Thank you for your kind feedback! We are pleased to know that you are happy with your experience and we are glad that the resort and its amenities could match your expectations and that you found our service to your liking. Your continued support and patronage are a true testament to the warmth and care we strive to offer every guest. It was a pleasure hosting you and we look forward to welcoming you back to the Resort soon! Regards, Saptarshi Biswas General Manager
average stay for the price , for my child’s birthday weekend
I had planned it for my baby’s 2nd birthday.. the room and food was good.. but the resort lacked hospitality, patient staffs as well..even after informing the staffs about my baby’s birthday nothing special was done for her.. and upon multiple requests for a baby spoon i was given a medicine sized spoon for my child..and no toys were given to my child to play in mud.. overall it was a really average experience for the price and we will not be coming back again..
Room: Deluxe Twin with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Thu Jul 31 17:38:36 IST 2025
Dear Keerthana Kanderi, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet the high standards you expected and deserved during your stay. We appreciate your candid feedback and are committed to making the necessary improvements to ensure that such situations do not recur. Your experience does not reflect our usual standards, and we will work diligently to enhance our service and guest experience moving forward. We hope you will consider giving us another opportunity to provide you with the exceptional service that we are known for. Regards, Saptarshi Biswas General Manager
Disappointed for a weekend relaxation
Long time for check in. Repeated calls for room services. Certain things missing from the same type of 2 rooms which we took. Welcome drink was not served and wi fi password was not provided at check in or stay period. TV remote did not have batteries.
Room: Crocodile Park View King with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Sun Aug 03 10:13:13 IST 2025
Dear Dr. Manjunath Ramesh, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet the high standards you expected and deserved during your stay. We understand that the service provided is a crucial part of the overall experience, and we're sorry that you faced delays during check-in, and the special amenities not placed in your room . Please accept our apologies for the inconvenience caused by the wait time. This is not the level of service we strive to offer, and your comments have been taken very seriously. We appreciate your candid feedback and are committed to making the necessary improvements to ensure that such situations do not recur. Your experience does not reflect our usual standards, and we will work diligently to enhance our service and guest experience moving forward. We hope you will consider giving us another opportunity to provide you with the exceptional service that we are known for. Regards, Saptarshi Biswas General Manager
Excellent Stay
We had a great experience :) Kids and family activities were too good . The food was excellent as well
Room: Deluxe King with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Mon Jul 28 11:06:53 IST 2025
Dear Aishwarya R, Thank you for taking the time out to review our resort and sharing your experience at South India's favorite resort, Sheraton Grand Chennai Resort and Spa, Mahabalipuram. It was our pleasure to serve you and we are glad you enjoyed your stay at our beachside property. We look forward to welcoming you back to the Resort soon! Regards, Saptarshi Biswas General Manager
Good Stay
Stay was good, food was excellent the staff in the dining caring, polite and courteous. Pleasant and helpful in particular cheffs were outstanding. Overall good customer care and experience. Please arrange for the refund as per the booking on or before the day you had mentioned in the message. Per your ad we have charged with Rupay can bank, so you owe the refund as promised. Please refund the money into my can bank Rupay account. 🙏🙏🙏
Room: Sea View with Garden, Guest room, 1 King, Beach front access
Sheraton Grand Chennai Resort & Spa has replied on Sat Jul 19 11:04:07 IST 2025
Dear Yasmin Veremeulen, Thank you for your kind review! We are pleased to know that you are happy with your experience at Sheraton Grand Chennai Resort & Spa, Mahabalipuram. It was a pleasure to serve you and we look forward to welcoming you back to our beachside resort soon! Regards, Saptarshi Biswas General Manager
Average holiday
My stay at the resort was not comfortable and as expected. It was not worth the value . The food at the restaurant was good and the staff at front desk were kind and helpful . Overall my experience was average .
Room: Deluxe King with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Tue Jul 15 16:39:34 IST 2025
Dear Shoukanth, We must share with you that your feedback is very important for us. Thank you for your valuable feedback! We deeply regret the inconvenience caused to you. We have taken note of your feedback, and assure you that our team will work on it to make the services much better for you. We hope to welcome you back to the resort as we would love to deliver a better experience for you. Regards, Saptarshi Biswas General Manager
Excellent Stay
The stay at Sheraton was excellent. We went as a group of 10 anfld got and upgraded room because of availability. The rooms are very clean. We ordered the food from the restaurant - it was quick service with tasty food. Note that portion sizes are big. We gave feedback on certain dishes. All in all a lovely weekend stay.
Room: Deluxe Twin with Balcony & Bathtub|Deluxe King with Balcony & Bathtub
Sheraton Grand Chennai Resort & Spa has replied on Thu Jun 26 12:08:22 IST 2025
Dear Priya Samant, Thank you for taking the time out to review our property and sharing your experience with us. We are glad you enjoyed your stay along with your colleagues and had a fun time indulging in our amenities and activities conducted by the team. We look forward to welcoming you in the near future. Regards, Saptarshi Biswas General Manager
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You can explore Sheraton Grand Chennai Resort & Spa on our partner website www.goibibo.com
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Mahabalipuram
In Cheyyur
East Raja Street
East Coast Road
East Coast Road
East Coast Road
East Raja Street
Mahabalipuram
East Coast Road
In Chennai
Mahabalipuram
East Coast Road
GKM St
East Raja Street
East Coast Road
ECR Kovalam
East Coast Road
East Coast Road
GKM St
Kadalur
Echur
In Cheyyur
ECR Kovalam
East Coast Road
East Coast Road
Excellent Stay
Naveen Kanna
I recently stayed at the Sheraton Grand Chennai Resort & Spa on ECR and had a fantastic experience. The property is beautiful—lush gardens, a stunning infinity pool, and direct access to a clean private beach. The room was spacious, spotless, and had a wonderful balcony with a sea view. I especially loved the attention to detail, from comfortable beds to thoughtful room amenities. The dining options were impressive. The breakfast buffet was extensive, with both Western and Indian selections, and everything was delicious. We had a memorable dinner at the beachside restaurant with fresh seafood and wonderful ambience. What made the stay truly special was the staff. Everyone—from reception to housekeeping to the restaurant team—was extremely warm and helpful, always greeting us with a smile and quick to assist with any request. If I had to mention any small issue, the spread in the complimentary High Tea was lesser compared to competeitors Overall, this is easily one of the best resort experiences I’ve had near Chennai. Highly recommend the Sheraton Grand ECR—whether you’re looking for a relaxing family holiday, a romantic getaway, or just a peaceful break by the sea!
Good Stay
Yasmin Vermeulen
Stay was good, food was excellent the staff in the dining caring, polite and courteous. Pleasant and helpful in particular cheffs were outstanding. Overall good customer care and experience. Please arrange for the refund as per the booking on or before the day you had mentioned in the message. Per your ad we have charged with Rupay can bank, so you owe the refund as promised. Please refund the money into my can bank Rupay account. 🙏🙏🙏
Excellent Stay
priya samant
The stay at Sheraton was excellent. We went as a group of 10 anfld got and upgraded room because of availability. The rooms are very clean. We ordered the food from the restaurant - it was quick service with tasty food. Note that portion sizes are big. We gave feedback on certain dishes. All in all a lovely weekend stay.
bathtub is highlighted. highly recommended
Naveen Sridhar
Bathtub is highlight even in standard room. Excellence hospitality from base level service staffs to high level service staffs. Will keep on repeating stays if possible in future Sheraton was great experience in beach resorts. Hospitality was really up to the high level. Great ambience setup. Friendly staffs!
Excellent Stay
KAPIL PALANISAMY
Hi !! The stay was awesome , from welcoming to checking out was so good and pleasant by Sharmistha and Nithin. Especially the breakfast and dinner was nice. We got to enjoy the multi cuisine dishes of the chef Mr.Jagdeesh in the Reef.
Sunday getaway
Pramod Athwani
Had an amazing experience at the resort. Almost explored all the facilities available at the property. The room was clean and cozy. Food spread at the buffet was top notch.
Excellent Stay
Balaji Chandran
Okay
Awesome stay
Balasubramaniam S
Excellent stay, hospitality and service was top notch. Ambience, food, we went for our wedding anniversary and had a memorable one
Beautiful property
Sridhar B
Beautiful property located in a good location. A private beach which is kept well. Polite and helpful staff. Yummy food.
pleasant stay
A R Syed Arif
Rooms well maintained and spacious. Food spread and quality is good. Overall ambiance is pleasant. Service is good.
Excellent Stay
Aishwarya R
We had a great experience :) Kids and family activities were too good . The food was excellent as well
good
Martina karunanithi
The property is neat and clean , but a small one. Service is good. Food is great! But not up to a 5 star standard.
Excellent Stay
Harsha Vardhanan
We had a very pleasant stay at this property. The food and dessert spread was very nice. They provided us baby food at request whenever it was needed. The property was well maintained. Mr Surya at the Front desk was very courteous.
Excellent Stay
Saiprabha Krishnamoorthy
Beautiful property excellent food and brilliant hospitality. They are a perfect combo of everything .
ECR Kovalam
ECR Kovalam
ECR Kovalam
ECR Kovalam
ECR Kovalam
ECR Kovalam
ECR Kovalam
ECR Kovalam
ECR Kovalam
ECR Kovalam
ECR Kovalam
ECR Kovalam
ECR Kovalam
ECR Kovalam
ECR Kovalam
East Coast Road
Mahabalipuram
East Coast Road
East Raja Street
East Raja Street
Fisherman colony
East Coast Road
East Raja Street
GKM St
Mahabalipuram
Central Pondicherry
Muttukadu
White Town
Injambakkam
Auroville
Covelong
T Nagar
Guindy
Anna Salai
Kamaraj Salai