Hilton Chennai

Hilton Chennai has replied on Thu Sep 18 09:17:50 IST 2025

Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality, and prompt service has impressed you. We value the lavish praises and your warm recognition of our hospitality. It will certainly inspire us to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. For updates on our latest promotions, follow us on Instagram (@hiltonchennai) Warm Regards, Shakti Singh General Manager

Hilton Chennai has replied on Tue Sep 16 11:16:45 IST 2025

Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you experienced due to the lack of hot water in your room. This is certainly not the standard of service we strive to provide. We are deeply concerned to hear about the issue with the heater and the unhelpful response from our team. We have addressed this matter directly with the staff to ensure that such issues are handled with the utmost urgency and professionalism in the future. Please be assured that the technical issue has been resolved. We understand your disappointment and regret that we were unable to provide a comfortable and seamless stay. We truly hope you will give us another opportunity to welcome you back and demonstrate the high standards of hospitality that Hilton Chennai is known for. Warm Regards, Shakti Singh General Manager

Hilton Chennai has replied on Thu Sep 18 09:18:36 IST 2025

Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality, and prompt service has impressed you. We value the lavish praises and your warm recognition of our hospitality. It will certainly inspire us to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. For the invoice please do reach out to the hotel directly. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. For updates on our latest promotions, follow us on Instagram (@hiltonchennai). Warm Regards, Shakti Singh General Manager

Hilton Chennai has replied on Wed Jul 23 12:42:38 IST 2025

Dear Mr. Gera, Please accept my sincerest apologies for the discomfort you experienced due to the air conditioning issue during your stay. I am truly sorry that despite our team's efforts, we were unable to fully resolve this matter to your satisfaction. Maintaining the highest standards of comfort and ensuring all our facilities are in perfect working order is paramount at Hilton Chennai. Your feedback highlights an area where we clearly fell short, and I assure you that we are immediately investigating this incident with our engineering team to prevent any recurrence. I would greatly appreciate the opportunity to personally discuss your stay further. Please feel free to reach out to me directly at your convenience. We hope to have the chance to restore your faith in our hotel and deliver the flawless experience you deserve on a future visit. Sincerely, Shakti Singh General Manager Hilton Chennai

Hilton Chennai has replied on Thu Jun 26 14:43:23 IST 2025

Dear Valued Guest, Thank you for your wonderful review! We are absolutely delighted to hear that you had such an enjoyable stay with us at Hilton Chennai. It brings us great pleasure to know that you found your room to be good, neat, and clean, and that you thoroughly enjoyed our food. Your kind words about our staff being very friendly and helpful are truly encouraging. We will certainly share your compliments with the entire team, as they work hard to ensure every guest has a memorable experience. We look forward to welcoming you back again very soon! Sincerely, Marketing Manager Hilton Chennai

Hilton Chennai has replied on Tue Jun 17 10:02:53 IST 2025

Dear Valued Guest, Thank you for your feedback. We are pleased to learn that despite your short and late check-in, our staff extended a warm welcome and accommodated your request for a late checkout. Ensuring our guests' comfort and convenience, even during brief stays, remains our priority. We hope you had a comfortable stay and look forward to welcoming you back to Hilton Chennai for a longer visit. Sincerely, Marketing Manager Hilton Chennai

Hilton Chennai has replied on Tue May 13 15:35:32 IST 2025

Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality, and prompt service has impressed you. We value the lavish praises and your warm recognition of our hospitality. It will certainly inspire us to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. For updates on our latest promotions, follow us on Instagram (@hiltonchennai) Kind Regards, Manas M. Manjrekar

Hilton Chennai has replied on Tue Apr 29 17:51:46 IST 2025

Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality, and prompt service has impressed you. We value the lavish praises and your warm recognition of our hospitality. It will certainly inspire us to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. For updates on our latest promotions, follow us on Instagram (@hiltonchennai) Kind Regards, Manas M. Manjrekar

Hilton Chennai has replied on Mon Apr 14 11:12:59 IST 2025

Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality, and prompt service has impressed you. We value the lavish praises and your warm recognition of our hospitality. It will certainly inspire us to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. For updates on our latest promotions, follow us on Instagram (@hiltonchennai) Kind Regards, Manas M. Manjrekar

Hilton Chennai has replied on Mon Apr 14 11:13:04 IST 2025

Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality, and prompt service has impressed you. We value the lavish praises and your warm recognition of our hospitality. It will certainly inspire us to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. For updates on our latest promotions, follow us on Instagram (@hiltonchennai) Kind Regards, Manas M. Manjrekar

Hilton Chennai has replied on Mon Mar 03 18:54:51 IST 2025

Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality, and prompt service has impressed you. We value the lavish praises and your warm recognition of

Hilton Chennai has replied on Fri Jan 03 10:14:18 IST 2025

Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality, and prompt service has impressed you. We value the lavish praises and your warm recognition of our hospitality. It will certainly inspire us to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. For updates on our latest promotions, follow us on Instagram @hiltonchennai)

Hilton Chennai

Dear Valued Guest, Please accept our sincerest apologies for the utterly unacceptable experience you encountered with our room service. We are deeply concerned and dismayed to learn that your calls were not attended to, that no one turned up to assist you, and that the interaction you had was rude. This is certainly not the standard of service we pride ourselves on at Hilton Chennai. We have immediately escalated this matter to the highest level within our Food & Beverage and Guest Services teams for a thorough investigation and immediate corrective action. Such a lapse in service and guest interaction is intolerable, and we are committed to ensuring this does not happen again. We would appreciate the opportunity to discuss your experience further to understand the details and personally address your concerns. Please feel free to contact us directly We hope you will give us a chance to restore your faith in our service on a future visit. Sincerely, Manas Manjrekar Marketing Manager Hilton Chennai

Hilton Chennai has replied on Mon Sep 29 15:44:07 IST 2025

Dear Ms. Perera, Thank you for your valuable rating and for choosing Hilton Chennai for your short stay. It brings us immense joy to know that our professionalism and standard of hospitality truly impressed you. We are especially proud that you took the time to commend Vinod from the Front Desk and Rajinikanth (our Bellboy) for their warm and friendly demeanor. We will ensure your generous praise is shared with them both, as their dedication is a wonderful example of the signature Hilton hospitality we strive to deliver. We value your lavish praises and your warm recognition of our team. It will certainly inspire us to constantly work towards exceeding the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. For updates on our latest promotions, follow us on Instagram (@hiltonchennai). Warm Regards, Shakti Singh General Manager

Hilton Chennai has replied on Thu Oct 10 16:04:27 IST 2024

Dear Guest, At the outset, I would like to thank you for taking time to share your feedback, as they are crucial in our continuous efforts to improve our service and offerings. I am sorry to read about the experience you have had at the hotel, and sincerely apologize for the same. I have discussed the matter internally with my team and understanding that they had an opportunity in every interaction to make the experience better but failed to do so, I understand how you must feel since we were unable to give you a memorable experience. Please be assured, this has been addressed with the concerned Department leaders and team members to ensure more seamless experiences. I request you to please treat this as an isolated incident, and not a reflection of the services and standards Hilton Chennai stands for. We always appreciate our guests' feedback and we will use your comments constructively to improve our services and hospitality. Thank you once again for bringing the matter to our attention. Warm regards, Vinodh Ramamurthy General Manager Hilton Chennai

Hilton Chennai has replied on Tue Sep 24 15:14:51 IST 2024

Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality, room upkeep and culinary offerings have impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. Warm Regards, Vinodh Ramamurthy General Manager

Hilton Chennai has replied on Tue Aug 06 11:32:01 IST 2024

Dear Guest, Thank you for your valuable rating and comments. It brings us immense joy to hear that our hospitality and culinary offerings have impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. Warm Regards Vinodh Ramamurthy General Manager

Hilton Chennai has replied on Thu Jul 25 10:39:53 IST 2024

Dear Guest, Thank you for your valuable rating and comments. It brings us immense joy to hear that our hospitality has impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. Warm Regards, Vinodh Ramamurthy General Manager Hilton Chennai

Hilton Chennai has replied on Fri Jul 19 09:25:43 IST 2024

Dear Guest, Thank you for an excellent review of your stay experience. It brings us immense joy to hear that our hospitality, upkeep and culinary offerings have impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the entire team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. For updates on our latest promotions, follow us on Instagram @hiltonchennai) Warm Regards, Vinodh Ramamurthy General Manager Hilton Chennai

Hilton Chennai has replied on Tue Jul 02 15:52:22 IST 2024

Dear Guest, Thank you for the excellent review of your stay experience. It brings us immense joy to hear that our hospitality and culinary offerings have made your stay a memorable one. Your compliments will be shared with the entire team for taking good care of you, this appreciation will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. For updates on our latest promotions, follow us on Instagram @hiltonchennai) Warm Regards, Vinodh Ramamurthy General Manager Hilton Chennai