Spice Village Thekkady - A CGH Earth Experience

Spice Village Thekkady - A CGH Earth Experience has replied on Wed Sep 24 10:53:58 IST 2025

Namaskaram Shinto Richard, Thank you for your kind words and for sharing your wonderful experience with us. We are thrilled to hear that you enjoyed the hospitality provided by our team. It is always our goal to ensure that our guests have a memorable and pleasant stay, and your feedback truly motivates us to continue delivering outstanding service. We are delighted that our efforts helped make your visit special, and we hope to welcome you back to Spice Village- CGH Earth in the near future for another remarkable experience. Warm Regards, Dipu Sasi, GM Spice Village- CGH Earth

Spice Village Thekkady - A CGH Earth Experience has replied on Wed Sep 17 14:38:43 IST 2025

Namaskaram Gouthama KG, Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you consider our resort a "heaven on earth" and our team contributed to making your stay perfect. Our staff takes great pride in maintaining a pristine environment and providing warm, friendly service, and it's heartening to know that you felt so welcomed and at ease during your visit. Your kind words and 5-star review serve as a great motivation for us to continue delivering exceptional experiences to our valued guests. We appreciate your feedback and look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dipu Sasi, GM Spice Village - CGH Earth

Spice Village Thekkady - A CGH Earth Experience has replied on Wed Sep 17 14:39:03 IST 2025

Namaskaram Rositta Simon, Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you had a great stay at Spice Village. Our team takes immense pride in maintaining the property and ensuring our guests feel welcomed and attended to, so your kind words mean a lot to us. It's delightful to know that you enjoyed the ambiance of our bar and found it to be a must-visit spot. We also appreciate your feedback about our property's convenient location on the main road, making it easily accessible for travelers like yourself. Your high recommendation truly inspires us, and we're so glad that you found Spice Village to be an ideal destination for a quick getaway. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dipu Sasi, GM Spice Village - CGH Earth

Spice Village Thekkady - A CGH Earth Experience has replied on Wed Sep 17 14:39:25 IST 2025

Namaskaram Avinash, Thank you for your kind words and for sharing your wonderful experience with us. We are thrilled to hear that you enjoyed the vibe, cottage room, and the privacy we offer. It’s heartening to know that our food, green environment, and friendly staff made your stay special. We always strive to create a welcoming and memorable experience for our guests, and your feedback confirms that we are on the right path. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dipu Sasi, GM Spice Village- CGH Earth

Spice Village Thekkady - A CGH Earth Experience has replied on Wed Sep 17 14:39:44 IST 2025

Namaskaram Prashant, Thank you for your kind words and the wonderful review of our hotel! We are thrilled to hear that you enjoyed every aspect of your stay, from our hospitality and food to our cleanliness. It is always a pleasure to know that our efforts have contributed to a fantastic experience for our guests. Your feedback is valuable to us, and we'll be sure to share your compliments with our entire team. We are delighted to know that you'll consider staying with us again when you return to the area. We look forward to welcoming you back soon for another memorable stay. Warm Regards, Dipu Sasi, GM Spice Village- CGH Earth

Spice Village Thekkady - A CGH Earth Experience has replied on Wed Sep 17 14:40:27 IST 2025

Namaskaram Priya Joseph, Thank you so much for sharing your delightful experience at Spice Village. We are thrilled to hear that you enjoyed our rooms and service and found the food to be amazing. It brings us great joy to know you appreciated the stunning beauty of our property. Your kind words serve as a wonderful encouragement to our team, who strive to provide the best experience for our guests. We are committed to maintaining and enhancing our standards to ensure that each visit remains as memorable as the last. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dipu Sasi, GM Spice Village - CGH Earth

Spice Village Thekkady - A CGH Earth Experience has replied on Wed Sep 17 14:40:50 IST 2025

Namaskaram Subramanian M, Thank you so much for sharing your delightful experience with us. I'm thrilled to hear that you enjoyed our prime location and found our resort to your liking, especially appreciating the lush greenery around. It’s wonderful that you enjoyed the room and the variety of activities we offer. I'm particularly pleased to know that the food met your expectations, as our culinary team works hard to provide excellent dining experiences for our guests. Your support and kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dipu Sasi, GM Spice Village- CGH Earth

Spice Village Thekkady - A CGH Earth Experience has replied on Wed Sep 17 14:41:15 IST 2025

Namaskaram Abhishek, Thank you so much for your kind words and the wonderful review! I'm delighted to hear that you had a very nice experience and appreciated our eco-friendly environment. We take great pride in our Kerala-themed decor and strive to ensure that all our rooms are clean, green, and healthy for our guests. Your appreciation of our efforts means a lot to our team. It's fantastic to know that you enjoyed the well-organized rooms and bathrooms. We are grateful for the opportunity to have hosted you and look forward to your next visit. Please let us know if there is anything we can do to make your future stays even more memorable. Warm Regards, Dipu Sasi, GM Spice Village- CGH Earth

Spice Village Thekkady - A CGH Earth Experience has replied on Wed Sep 17 14:41:35 IST 2025

Namaskaram Daisy Thomas, Thank you for your kind words and the wonderful 5-star review! We're thrilled to hear that your stay at CGH Spice Village exceeded your expectations and provided the perfect escape from city life. It's heartening to know that you appreciated our eco-conscious design and the authentic experience we aim to offer. Our team strives to provide world-class hospitality, and your recognition of their efforts in creating a warm and friendly atmosphere means a lot to us. We're delighted that the charming cottages, delicious food, and commitment to sustainability made a lasting impression on you. Your feedback encourages us to continue crafting unforgettable experiences for our guests. We look forward to welcoming you back soon for another memorable stay. Warm Regards, Dipu Sasi, GM Spice Village- CGH Earth

Spice Village Thekkady - A CGH Earth Experience has replied on Wed Sep 17 14:42:02 IST 2025

Namaskaram Ankit, Thank you for sharing your feedback regarding your recent stay. I am truly sorry to hear about the inconveniences you experienced, especially concerning the health and safety of your child and the presence of spiders in your room. Your comments about the unavailability of a thermometer and the response from our staff are taken seriously. We are reviewing our first aid protocols and will ensure our team is better equipped and responsive in such situations. Regarding the hi-tea timing, I apologize for any confusion caused. Our team should have managed this situation better, and I assure you this feedback will be used for staff training to improve our guest services. Our goal is to provide a comfortable and homely experience to all our guests, and we sincerely regret that we fell short during your visit. We are taking immediate steps to address these issues and enhance our service. We hope to have the opportunity to welcome you back for a truly exceptional stay. Warm Regards, Dipu Sasi, GM Spice Village - CGH Earth

Spice Village Thekkady - A CGH Earth Experience has replied on Wed Sep 17 14:42:20 IST 2025

Namaskaram Karan Sharma, Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you found our hospitality exceptional and enjoyed the warmth of our staff. It's fantastic to know that our expansive 12-acre location provided the perfect setting for your relaxing vacation. We are delighted that you appreciated the variety of activities we offer and that our restaurant exceeded your expectations, thanks to our dedicated team. Your kind words and 5-star rating truly motivate us to continue delivering top-notch experiences to all our guests. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dipu Sasi, GM Spice Village- CGH Earth

Spice Village Thekkady - A CGH Earth Experience has replied on Wed Sep 17 14:42:38 IST 2025

Namaskaram Mukesh Jain, Thank you so much for your kind words and for choosing to stay with us. I'm delighted to hear that you had an excellent experience and enjoyed our prime location and facilities. We take great pride in offering a natural environment, and it's wonderful to know that you appreciated it. Your feedback is invaluable to us, and it motivates our team to continue delivering exceptional experiences to all our guests. We are thrilled to have earned a 5-star rating from you! We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dipu Sasi, GM Spice Village- CGH Earth

Spice Village Thekkady - A CGH Earth Experience has replied on Wed Sep 17 14:42:59 IST 2025

Namaskaram Sharad, Thank you for sharing your wonderful experience at Spice Village. We are excited to hear that you enjoyed our prime location next to the Periyar Tiger Reserve. It's delightful to know that our eco-friendly cottages amidst lush greenery provided a peaceful escape for you. Our team takes great pride in offering excellent service, and it’s rewarding to see this reflected in your review. We're also glad you appreciated our varied food offerings. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dipu Sasi, GM Spice Village- CGH Earth

Spice Village Thekkady - A CGH Earth Experience has replied on Wed Sep 17 14:43:26 IST 2025

Namaskaram Venkat Sharma, Thank you so much for your kind words and for rating us 5 stars! We are thrilled to hear that you had such a wonderful experience at Spice Village. Our location amid lush greenery is indeed one of our most cherished features, offering a peaceful retreat close to nature. Your appreciation means a lot to us and motivates our team to continue delivering exceptional experiences to our guests. We are delighted that your stay was memorable and look forward to welcoming you back for another relaxing escape amidst nature's beauty. Warm Regards, Dipu Sasi, GM Spice Village- CGH Earth

Spice Village Thekkady - A CGH Earth Experience

Namaskaram Shailaesh, Thank you for choosing Spice Village for your Babymoon and for your heartwarming review. We are delighted to hear that you and your wife enjoyed the surprise bed décor, the candlelight dinner, and the cake. It was our pleasure to ensure that your stay was as special and comfortable as possible, especially during this wonderful time. We are thrilled that you found our hospitality top-notch and enjoyed learning to make Kerala Fish curry and the indoor activities. It’s wonderful to know that our team could contribute positively to your experience. Your kind words and recognition of our efforts are much appreciated and will definitely motivate us to continue providing exceptional experiences to all our guests. We eagerly await your return for another memorable stay with us. Warm Regards, Dipu Sasi, GM Spice Village - CGH Earth

Spice Village Thekkady - A CGH Earth Experience has replied on Wed Sep 17 14:44:26 IST 2025

Namaskaram Anoop Saji, Thank you so much for your kind words and for sharing your delightful experience with us. We're thrilled to hear that you enjoyed the serenity and beauty of our property, as well as the lush green surroundings and charming cottages. It's wonderful that our location and accessibility added to your positive experience. Our team is dedicated to providing friendly service, and I'm glad to know they contributed to making your stay enjoyable. I'm pleased that you found our food tasty, although I appreciate your feedback regarding the menu and pricing. We'll certainly take your comments into consideration as we strive to enhance our offerings for our valued guests. We are eager to welcome you back for another memorable stay and hope to provide an even better experience next time. Warm Regards, Dipu Sasi, GM Spice Village - CGH Earth

Spice Village Thekkady - A CGH Earth Experience has replied on Wed Sep 17 14:44:51 IST 2025

Namaskaram Harshini Suresh, Thank you so much for sharing such a heartfelt review of your stay at Spice Village by CGH Earth. We are thrilled to hear that you had an amazing time and appreciated our efforts to create a true escape into nature. It's wonderful to know that you enjoyed the guided nature walks, traditional cooking demos, and other culturally enriching activities. We strive to offer our guests a harmonious blend of comfort, culture, and sustainability, and it's rewarding to see how much you valued these aspects. We are particularly delighted that you found our food outstanding and our attention to detail met your expectations. Your kind words are a great encouragement to our team, who are dedicated to making every guest feel welcomed and at ease. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Dipu Sasi, GM Spice Village - CGH Earth

Spice Village Thekkady - A CGH Earth Experience has replied on Fri Sep 19 11:01:48 IST 2025

Namaskaram, Thank you for your kind words and for awarding us a 5-star rating. We're thrilled to hear that you are highly satisfied with your stay. Your feedback is invaluable to us, and we appreciate your suggestions for improvement. Regarding the dining time musicals and cultural programs, we understand how important variety is for our guests, especially for those staying longer. We'll explore diversifying the repertoire to keep the experience fresh and enjoyable. Additionally, we're sorry to hear about the discomfort with the mattresses. We’re assessing the situation to ensure a more comfortable sleep for our guests. We're committed to enhancing your experience, and your insights help us achieve that. We hope to have the pleasure of welcoming you back soon for another memorable stay. Warm regards, Dipu Sasi, GM Spice Village- CGH Earth