Casa Amari Plantation Resort

Casa Amari Plantation Resort has replied on Sat Dec 28 13:29:06 IST 2024

Dear Guest, Thank you for sharing your feedback. We are glad to hear that you enjoyed the natural surroundings of our resort and appreciated the behavior of our hosts. Regarding the food pricing, we would like to clarify that our rates are in line with the standards of a 3-star luxury resort, which ensures the quality and freshness of the dishes we serve. Compared to other resorts in the area, our rates are approximately 20% lower. We recommend not comparing our food pricing with local restaurants as the experience and ingredients we provide are of a higher standard. As for entertainment, we offer a range of activities such as a swimming pool, kids' play area, a 15-acre cardamom plantation, BBQ, campfire, nature walks, and more to enhance your stay. We value your feedback and look forward to welcoming you again. Thanks & Regards, The Management Team Casa Amari Plantation Resort, Munnar

Casa Amari Plantation Resort has replied on Mon Aug 21 11:36:49 IST 2023

Dear Sir Greetings from Casa Amari Resort Munnar On behalf of the entire team at Casa Amari Resort, we are truly humbled and delighted to read your heartfelt review. It warms our hearts to know that our staff's dedication to providing exceptional hospitality has left such a positive impact on your stay. Creating a welcoming and cherished experience for our guests is at the core of what we do, and we are thrilled that you felt that warmth from the moment you stepped into our resort. Your words about our team being the heart and soul of Casa Amari are truly touching and motivating for all of us. We take great pride in upholding the highest standards of professionalism, attentiveness, and genuine care for our guests' comfort and satisfaction. Your kind acknowledgment of these qualities means the world to us. Thank you for choosing Casa Amari Resort for your stay in Munnar, and for taking the time to share your experience with us. Your feedback inspires us to continually strive for excellence and to ensure that every guest's visit is as enchanting and memorable as yours. We hope to welcome you back soon for another unforgettable stay. Regards Binu KK Casa Amari Resort Munnar

Casa Amari Plantation Resort has replied on Fri Aug 18 12:44:34 IST 2023

Dear Sir, Thank you for sharing your thoughts on your recent stay at our hotel. We're pleased to hear that you found several aspects of your experience to be positive. We're glad that you found our hotel rooms to your satisfaction and that our clean washrooms added to your comfort. It's wonderful to know that you enjoyed the food we offer, although we're taking note of your feedback about the variety. We're committed to continually enhancing our menu to provide a more diverse dining experience for our guests. We're also happy that our staff made a positive impression on you. Our team strives to provide the best service possible to ensure our guests feel welcomed and well taken care of. We understand that our location, while offering a serene and close-to-nature experience, might require a bit of travel time to reach the Munnar city center. Your feedback about the distance is duly noted. Our secluded mountaintop location indeed offers breathtaking views and a unique experience, but we understand that it might not suit everyone's preferences. Driving in the area does require expertise due to the terrain, and we appreciate your recommendation of having an expert driver. We want all our guests to have a safe and enjoyable journey to our location. Once again, thank you for choosing our hotel and for sharing your valuable insights. Your feedback helps us improve and offer better experiences to all our guests. If you ever decide to visit us again, we'll be here to provide you with another memorable stay. If there's anything else you'd like to discuss or any further suggestions you have, please don't hesitate to reach out. Best regards, Binu KK Sales Manager Casa Amari Resort Munnar

Casa Amari Plantation Resort has replied on Fri Aug 18 12:55:04 IST 2023

Dear Sir, We extend our heartfelt gratitude for sparing the time to share your invaluable feedback regarding your recent stay at our hotel. Your insights are of immense value to us, and we're pleased to learn that your overall experience was a source of enjoyment. We take immense delight in your contentment with the comfort of your room, despite some features falling short of expectations. The distinctive location of our hotel compensates for any such limitations in room amenities. The serenity and natural splendor that envelops our surroundings often provide ample compensation for any minor inconveniences. Your commendation of our room service and culinary offerings fills us with joy. Our dedicated team consistently strives to provide top-notch service and delectable meals, ensuring that each guest's experience is elevated. We deeply apologize for the challenges you encountered in accessing our property due to its elevated position. The rugged landscape indeed poses a challenge, and we empathize with our guests' concerns. While our perch atop the mountain offers unparalleled vistas and tranquility, we acknowledge the demanding journey, especially for manual transmission vehicles. Your observations about road conditions are duly noted, and we are actively working to communicate these aspects more effectively to our guests. For those facing difficulties, we extend vehicle services accompanied by skilled drivers. Additionally, for adventure enthusiasts, we offer the opportunity for a cardamom plantation stay. We are situated approximately 18 km from Munnar town. We're pleased to hear that our parking facilities met your expectations, as we strive to provide seamless parking experiences for all our guests. We're overjoyed that you managed to relish your stay despite the distinctive challenges associated with our location. Your mention of the significance of adept driving skills on these roads is duly recognized, and we're committed to offering clearer information to guests about road conditions and the requisite skills. Once again, thank you for selecting our hotel for your stay and for sharing your invaluable insights. Your feedback serves as a catalyst for our continuous improvement, enriching our offerings to ensure superior guest experiences. Should you choose to honor us with another visit, we eagerly await the opportunity to extend our familiar warmth and hospitality. Should you wish to share further thoughts or suggestions, please don't hesitate to connect with us. Your input holds immense value, and we eagerly anticipate the prospect of serving you anew in the future. Warmest regards, Binu KK Sales Manager Casa Amari Resort Munnar

Casa Amari Plantation Resort has replied on Fri Aug 18 13:24:24 IST 2023

Dear sir We're thrilled you enjoyed our resort nestled amidst the plantation. Our welcoming hosts, coupled with customer-friendly service, enhanced your experience, and we're delighted our food offerings were to your liking. Your feedback means a lot to us, and we hope to welcome you back soon! Regards Binu KK Sales Manager Casa Amari Resort Munnar

Casa Amari Plantation Resort has replied on Fri Aug 18 13:21:42 IST 2023

Dear Sir , Thank you for taking the time to share your thoughts about your recent adventure at our resort. We're thrilled that you embraced the journey and enjoyed your stay with us. We understand that the journey to our resort can be an adventure in itself. Navigating the roads and finding the signboard can indeed be a unique experience. We apologize for any inconvenience caused by missing the signboard, and we appreciate your understanding. Your feedback is valuable, and we'll work on making our signage more prominent to guide our guests smoothly to our haven. We're delighted that you found our resort's location nestled within a plantation to be a wonderful spot. The tranquility and lush surroundings offer a unique escape from the everyday hustle and bustle. It's heartwarming to know that you enjoyed our simple and sweet breakfast offerings. We believe in providing a delightful start to your day with flavors that resonate with our serene setting. The highest praise goes to our staff, who are dedicated to ensuring a hospitable and enjoyable stay for our guests. Your acknowledgment of their awesome hospitality truly brightens our day. Once again, thank you for choosing our resort and for sharing your review. If your adventures ever bring you back to our area, we would be thrilled to have the pleasure of hosting you once more. Should you have any further thoughts or suggestions, please don't hesitate to reach out. Your feedback helps us continually improve and provide the best experiences for our cherished guests. Warm regards, Binu KK Sales Manager Casa Amari Resort Munnar

Casa Amari Plantation Resort has replied on Fri Aug 18 13:18:28 IST 2023

Dear Sir, Thank you for sharing your insights on your recent stay at our resort. We sincerely appreciate your feedback, as it helps us improve and enhance our guests' experiences. We're pleased to hear that you found the provided rooms to be satisfactory, complete with a balcony. It's wonderful to know that you had a comfortable stay within our accommodations. We deeply apologize for the challenges you faced while accessing our property due to the steep and sloped roads. We understand that the journey to our elevated location can be daunting for some guests. Our resort's mountaintop perch offers stunning views and a serene ambiance, but we recognize that the road conditions can pose difficulties, especially for manual transmission vehicles. Your observations regarding the road conditions have been duly noted. We're actively working to improve our communication about this aspect to ensure that our guests are well-informed before embarking on their journey to our resort. For those who encounter difficulties, we're pleased to offer vehicle services with skilled drivers to navigate the challenging terrain. In addition, we're excited to offer adventure enthusiasts the opportunity for a cardamom plantation stay, adding a unique dimension to the experience. Our resort is approximately 18 km from Munnar town, nestled amidst the picturesque surroundings. We sincerely appreciate your understanding of the challenges posed by our location and your patience as we work towards providing clearer information to our guests. Once again, thank you for choosing to stay with us and for your valuable feedback. Should you decide to visit the area again, we'd be honored to have the opportunity to serve you with a more seamless and informed experience. Warm regards, Binu KK Sales Manager Casa Amari Resort Munnar

Casa Amari Plantation Resort has replied on Fri Aug 18 13:04:49 IST 2023

Dear Sir, Thank you for sharing your feedback on your recent stay with us. We're pleased to know that you had a positive experience overall. We're glad that you appreciated the tranquility of our location, even though it's tucked away from the main road. Our aim is to provide a serene and peaceful environment for our guests to unwind and connect with nature. It's wonderful to hear that you found the rooms to be clean and comfortable. Cleanliness is of utmost importance to us, and we're delighted that it contributed to your satisfaction. We're pleased that the culinary offerings met your expectations and that you enjoyed the food during your stay. Providing delightful dining experiences is something we take pride in. Your kind words about your stay being "overall good" mean a lot to us. If you have any further feedback or if there's anything specific that you think we could improve upon, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experiences. Thank you once again for choosing to stay with us. We hope to have the pleasure of hosting you again in the future. Best regards, Binu KK Sales Manager Casa Amari Resort Munnar

Casa Amari Plantation Resort has replied on Fri Aug 18 13:02:58 IST 2023

Dear Sir, Thank you for taking the time to share your thoughts about your recent stay at our resort. Your kind words have brought immense joy to our team, and we are thrilled to hear that you had a wonderful experience. We're delighted that you found our resort's location amidst the deep forest to be captivating and picturesque. The beauty of nature's embrace is truly a highlight of our setting, and we're elated that you were able to enjoy the breathtaking views. Our team takes great pride in ensuring that our guests have a remarkable stay, and we're overjoyed that their politeness and helpfulness added to the charm of your experience. Your appreciation is a testament to their dedication in creating memorable moments for our guests. Once again, thank you for choosing our resort and for sharing your positive feedback. Should you decide to revisit the enchanting forest and make new memories, we would be honored to welcome you back to our haven. If you have any further thoughts or suggestions, please feel free to reach out. Your feedback helps us continuously improve and offer even better experiences to our cherished guests. Warm regards, Binu KK sales Manager Casa Amari Resort Munnar

Casa Amari Plantation Resort has replied on Fri Aug 18 12:39:21 IST 2023

Dear Sir, Thank you for taking the time to share your review of your recent stay at our resort. We greatly appreciate your feedback and are thrilled to hear about your positive experience. It's unfortunate that the road travel posed some challenges, but we're pleased that it didn't overshadow the wonderful time you had at our resort. We're delighted that you found everything else to be to your liking. The fact that you had a memorable experience during your stay is truly heartwarming for us. We're especially glad that you enjoyed the delectable and flavorful food we offer. Our culinary team takes pride in crafting dishes that leave a lasting impression. We're also delighted that our budget-friendly offerings resonated with you. We believe that exceptional experiences should be accessible to everyone, and we're glad you found value in what we provide. Safety is a paramount concern for us, and we're relieved to know that our safety measures and ecosystem contributed to your peace of mind throughout your stay. Your well-being is of the utmost importance, and we're glad our efforts in this regard were recognized. Once again, thank you for choosing our resort and for sharing your positive thoughts. Should you decide to visit us again in the future, we would be honored to welcome you back and provide you with another memorable experience. If there's anything else you'd like to share or if you have any suggestions for us, please don't hesitate to reach out. Your feedback helps us continue to improve and provide even better experiences for our guests. Warm regards, Binu KK Sales Manager Casa Amari Resort